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Store Manager Customer Service

Cortland, OH
June 11, 2019

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Kira Estes

Store Manager

*** ********* ***** ***. *

Cortland, OH 44410



My skills include multitasking, time management, customer service, and people skills.


Circle K, Cortland - Store Manager

February 2017-PRESENT

● Assisted previous manager in achieving Spring Pride Ride Award, 2018

● Maintaining proper cash levels in ATM, store safe, cash registers, and controlling lottery and store inventory

● Ordering store supplies, including from vendors

● Maintaining decent audit scores

● Setting store schedule

● Assisting other stores and managers with duties

● Assisting employees with HR issues

● Reviewing security footage for internal or external theft Normandy Products, Middlefield - Press Operator

January 2016-January 2017

● Operated a press creating PVC pipes and fixtures

● Packaged PVC for delivery

● Maintained production of variety of products

Neil Kennedy Recovery Center - CDCA (Chemical Dependency Counselor’s Assistant)

August 2015-January 2016

● Case management for clients in rehabilitation or detox center

● Lead discussion groups to assist clients in recovery

● Completed urinalysis and full body checks for drugs upon re-entering the facility for any reason

● Cooperated with law enforcement to help get clients on the right path and create a safer environment for the community


ICDC, California- Associate’s Degree

August 2013-July 2015

Successfully achieved dan associate’s degree in occupational studies for drug and alcohol abuse counseling.


Spring 2018 Pride Ride Winner

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