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Manager Human Resources

Concord, CA
June 11, 2019

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Claudia Macias

**** **** ******,

Martinez, CA **553


A highly organized Human Resources professional, always providing

partnership to leadership team to ensure HR and organization's initiatives are met.

Golden Gate Petroleum

Human Resources and Payroll Manager

2017 to present

Administers Payroll and ensures compliance with current government regulations

Ensure that the payroll company is preparing monthly, quarterly, and year-end payroll statements

Conduct Background Investigations, report the findings to the requesting managers, maintains records of the results.

Maintains records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.

Coordinate management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment. Responsible for creating and storing New Employee File Set Ups

Ensures that all mandatory State and Federal labor law posters are issued and posted at all locations.

Responds to employee inquiries regarding policies, procedures and programs. Oversees preparation and updating of company employee/policy handbook.

Administers benefits programs such as life, health, dental and disability insurances, pension plans, paid time-off, leave of absence, and employee assistance. Responsible for coordinating and implementing the Open Enrollment on an annual basis for all affiliate companies.

Reconciles monthly invoices for medical, dental, vision, and life. Ensures timely payments.

Prepares employee separation notices and related documentation, and occasionally conducts exit interview to determine reasons behind separations for Corporate Personnel.

Represents organization at hearings and investigations that are related to EDD.

Implement and maintain an HR Information System to track employee birthdays, anniversaries, expiration of certificates, etc.

Coordinates with location Managers to implement and track Safety Program activities including the Safety Bingo game, monthly training sessions, bi-annual and tri-annual training and certifications (AB1825, Hazmat, Forklift, etc.).

Manage workers’ comp. claims and return to work program

Collect and maintain key safety related performance indicators.

Collect incident reports for commercial related insurance claims (auto, property, general liability, etc.) and coordinate investigation of claims as needed, and monitor (with the support of our broker) the progress of such claims.

Human Resources Manager

Inclusion Services

Responsible for the Human Resources Management of the Napa office.

Management of the employee leave of absences such as: FMLA, CFRA, PDL, PFL, Jury Duty, Bereavement Leave, etc. Including to ensure he/she file for CA State Disability Insurance (SDI) benefits.Process EDD reports related to a potential claim for employee unemployment benefit.

Oversee the payroll processing by managing the HR Team associated with payroll responsibilities. Must have the ability to work with Director of Accounting/Finance. Responsible for all Human Resources Administration functions. Manage and oversee the responsibilities related to the Injury and Illness Prevention Program (IIPP).Compensation. Workers compensation insurance and claim processing and procedures. To serve as a back-up during the HR Supervisor’s absence from work. Routinely meet with HR Supervisor/Hiring Representative to inquire about updates. Routinely e-mail and advise a Program Manager or Director of employee issues. Ensure that the maintenance of employee personnel files are being maintained and ensure confidentiality. Conduct employee meetings with management team member as needed.

Human Resources Manager

Masonite International

Responsible for the HR management of all 3 production plants (Nor Cal Territory)

Developed and maintained strong partner relationships with the business and key stakeholders to coach and influence the best business decisions. Identified training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments. Created an employer brand in the community to serve our intense recruiting needs over the next few years. Built an effective labor training system for all levels of staff. Maintained high visibility to promote HR programs and assisted management with effective facility wide communication. Champion world class service to the business and employees in partnership with corporate HR support and the Architectural HR team (i.e. full cycle recruitment, performance management tied to development, organization design, benefit exceptions, and compensation analysis as well as implementing corporate HR initiatives. Managed personnel issues and employee relations needs. Responsible for proposing, publishing and administering personnel policies.

Stayed current on recent law changes and monitored labor law updates and newsletters for changes that affect HR.

Prepared, recommended and maintained records and procedures for controlling personnel transactions and reporting personnel data.

Answered any questions and/or requests by governmental agencies, including employee complaints.

Office and HR Manager

Angelica Textile

Responsible for Payroll for plant employees and office staff. Supply ordering and event coordinator. Dealt with customer issues. Bank deposits and other errands. Safety coordinator for the plant. Met with Union for grievance resolutions. New Hire Orientation and terminations. Responsible for all aspects daily office responsibilities.

Human Resources Manager


Responsible for day to day operations of the HR dept.

Reduced WC claims by nearly 50% from prior years. Developed and trained Managers on New Hire On-boarding Program, TAP program and disciplinary actions. Implemented management communication systems to assure all employees receive appropriate information in a timely manner. Analyzed trends and turnover, absenteeism and separation to determine support or action needed to improve unfavorable trends. Administer all aspects of employees benefits ( 401K, Section 125plans, Dental, Medical and paid time off).

Human Resources Field Manager

Hostess Brands

Act as the primary lead in employment related activities for the Bay

Area employees. Managed action plans to respond to staffing issues; assured recruitment and selection of candidates are met requirements; analyzed projected and current staffing needs; recruitment, interview, test and select candidates in a timely and effective manner. Planed and conducts new employee orientation and followed-up to foster positive attitude toward company policies. Identified internal and external factors that may affect employee retention; address the issues with networking in concert with managers/supervisors to develop proactive strategies to meet or exceed turnover goals. Involved with facets regarding employee relations; i.e. investigations, corrective action, etc. Accountable for ensuring that corrective action

was administered correctly per Company standards. Identified general development opportunities for partner groups and worked with management to close gaps through development, business opportunities

and training. Maintenance of employees records on SAP. Worked close with Safety team to assist local managers with current issues with policies and procedures. Took lead role in ensuring that employees are

returned to work as soon as possible. Monitored all restricted duty

assignments, including TAD program. Attended meetings with union representatives; Board of adjustments; grievances and arbitration. Interpretation of CBAs language.

Processed exit interview and related paperwork for terminations.

Human Resources/Operations Manager

SPRSI -Oakland, CA

Human Resources Manager- Perform the full realm of responsibilities, to include: recruitment, new employee orientation, performance management, termination, employee benefits, Workers' Compensation, payroll, and employee training and development. Ensure the organization operates in full compliance with State and Federal Labor/Employment laws, and OSHA compliance. Administer the Cafeteria plan by certifying employee/employer and Cafeteria Plan (Section 125) contributions on a monthly basis. Processed and authorize bi-weekly payroll for all employees.

Implemented employee Handbook requirements and programs. Managed New

Hire on board process. Translated business strategies and objectives into appropriate HR

actions and initiatives. Responsible for the planning and execution of events. Planning

includes identifying event location and facility, catering selection,


Human Resources and Payroll Manager

SSF Imported Auto Parts, Inc. - So. San Francisco, CA

Managed all functional aspects of Operations in Office Management and

Human Resources, over viewed 215 employees in five different locations in four different states. Provide high level consultation to Management Team on employment and

Labor Laws; Application and interpretation of Policies. Participated in

additional HR Programs/projects to ensure their successful execution.

Managed Workers' Compensation and Disability program.

Provide support in the development of programs to build pride, boost

morale and communications. Lead staffing and recruiting activities and train managers/supervisors in interviewing techniques. Administer and provide direction regarding FMLA/ADA, wage and hour matters. Help identify employee development needs of organization and provide

support to management in operations to design and implement of development

plans. Provide oversight and assistance with new hire orientation and exit interviews. Coordinate responses to DFEH/EEOC inquires, changes.

Benefits administration. Processed semimonthly payroll.


I have attended several seminars and workshops related to Payroll ad Human Resources

California State University East Bay. Human Resources Management

DDI Certified Facilitator (Trainer)

Computer Skills

Word, Excel, Outlook, Power Point, ADP Workforce Now and Payforce, Report

Smith, HR Profile, E-time, Kronos and SAP

Professional Affiliations

SHRM- Member of SHRM- Society for Human Resources Management.


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