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Customer Service Life Insurance

Casa Grande, AZ
June 11, 2019

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Melinda Rascon

P.O. Box * Cell Phone: 520-***-****

Stanfield, Arizona 85172 E-mail:

Goals: I am searching for a position that provides a comprehensive benefits package and will allow me to continue being challenged to learn.

Skills: I am proficient in Excel, Word, Access, ADP and Outlook. I have created spreadsheets, reports, and graphs for financial and tracking analysis.


1998-2017 Kett Engineering Corporation Human Resource Coordinator

2006-2017 Duties:

Senior Payroll, update employee calendars, balance and update vac/sick time. Create spreadsheets from time clock to be entered in ADP payroll systems.

Invoice Coordinator. Entry of information for cost accounting system.

Travel coordinator for employees to include reservations, managing advance funds and completing expense reports in compliance with contract company policies.

Maintain a petty cash drawer, maintain and balance check book, collect and deposit money into bank accounts.

Maintain 320 employee files, onboard new employees, update/enter employee information in ADP system. Create/enter medical, dental, vision, life insurance benefit packets, E-Verify employees.

Handle Workman’s Compensation claims, FMLA benefits, maintain drug screens and physicals for all employees.

2003-2006 Duties:

Continuation of payroll and invoicing in addition to:

Schedule rotation of test vehicles to various locations.

Coordinate service schedules and driver availability between departments.

Create work orders for necessary services or repairs and provide supporting documents.

Responsible for file and retention of vehicle information, both paper and software databases.

1999-2003 Duties:

Process weekly payroll and invoices for a major automotive test corporation

Gather financial, mileage and special data to present reports to engineers, managers and corporate offices.

Manage employee itineraries, maintain a petty cash drawer, and create employee expense reports.

1998-1999 Duties:

Test-drive non-production vehicles for evaluation purposes.

Report all vehicle information daily to include mileage, fuel and performance.

Travel to additional facilities to transport vehicles to other test locations.

1995-1998 Harrah’s Ak-Chin Casino Position, Customer Service


Customer service to include taking orders and provide information.

Cash handling, including making change and accountability of starting change drawer.

Tended bar in a fast paced environment.


Casa Grande Union High School High School Diploma

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