SKILLS & ABILITIES
Business Management, Sales, and Representative positions. Inventory, Ordering, Product Branding and Production. Analyzing Profit and Loss Statements. Training and Team Building. Efficient Systems and Productivity. CRM-Salesforce, CRIS, EDGE, On-Demand, ETT, IWA. QuickBooks, Microsoft Office, Mac OS, Aloha and First Data POS. Kronos, Agilysys, Red Rocks- business software systems.
Inside Sales Representative, UPS
People-centric logistics sales and service. Established profitable book of accounts. Achieved sales goals and product knowledge.
Full-time Instructional Teaching Assistant, Grand Canyon University
Full-time responsibilities include equipping students with the required skill set, facilitating classroom discussions, assessing student performance and preparing students to be successful leaders in their chosen profession. Observes students’ performance and records relevant data to aid instructor in assessing progress. Assists instruction with in-class activities, including proctoring examinations.
Food & Beverage Venue Manager, Desert Diamond Casinos and Entertainment
Full-time FOH and BOH Venue Manager. Worked with all departments providing outstanding sales and service for clients. Manage daily operations in a cost effective, and labor effective manner. Team building, inventory, procurement and product knowledge. Service and Sales reports daily.
General Manager/Founder/Sales/Brewmaster, College Street Brewery
Trained Staff to provide a "World-Class" experience for the guest through ongoing training, team building and establishin sales goals. Completed all operational licensing; local, state and federal. Built original chart of accounts. Created brands for best-selling products.
Manager/Sales/Trainer/Brewer, Barley Brothers Brewery and Grill
Trained FOH and Brewery Team concerning all aspects of a full-service restaurant. Achieved a “World-Class” experience for the guest and a profitable outcome for the company. All Brewery Production, Branding, Sales & Distribution, and Quality Control. Bar and Brewery Inventory.
Master of Science in Psychology-Industrial Organization, Phoenix, AZ, Grand Canyon University
Bachelor of Liberal Studies-Criminal Justice, Flagstaff, AZ, Northern Arizona University Magna Cum Laude 3.88 GPA
Communications, Business Accounting, Lake Havasu City, AZ, Mohave Community College
Microbiology and Microscopy, Chicago Illinois, Siebel Institute
Quality control and sensory/flavor analysis
Quality Assurance-Microbiology and Microscopy-Certified
American Psychological Association May 2018-Present Member
TIPS Program-2018 Certified
Title 31 Training & SAR Reporting-Certified
Learn2Serve-Food Handlers Certification-Management
Interviewer Training Certification