Customer Service Medical

Elise Hanlan

*** **** ***.

Glenside, Pa *****

610-***-**** *******@*****.***

Skills

Medical Office Management:Scheduling, Assisting, Receptionist, Phone, Record Keeping, Filing, Emailing, Ordering medications, medical equipment, lab work Customer Service:Customer Assistance, Phone Sales & Service Computer Experience : Microsoft Word, Excel, Navinet, Mediprocity, Avanti,Practice Fusion, Lotus, Dax, some insurance programs, some billing programs CPR Certified

Private Pilot, single engine, land

Work Experience - within the past 7 years

Multicare House- call Physicians / Home Health --2 years 50 South Penn Street, Hatboro, Pa 19038 267-***-**** Medical office management, physician’s assistant, scheduling, patient record keeping, training General Healthcare Resources -- temp agency-- 5 years 2250 Hickory Road, Suite 240, Plymouth Meeting, Pa 19426 610- 843-1122 Medical reception, medical office work, medical records keeping, medical billing, pharmacy tech Burpee Seed Company, 300 Park Ave, Warminster, Pa 18973 215-***-**** 3 seasons Customer service, phone orders/sales, email correspondence, assistant horticulturist New Hope & Ivyland Railroad 32 West Bridge Street, New Hope, Pa 18938 215-***-**** ---3 years

Customer service: counter & phone, scheduling

Passenger relations/ passenger support, hosting, training, entertainer ---3 years Source 4 Teachers, 800 Kings Highway North, Cherry Hill, NJ 08034 856-***-**** Substitute teaching for high schools in Philadelphia Area-- 4 years Work Experience-- prior 7 years ago

Classroom Science teacher and Curriculum Developer --30 years Certification in Wisconsin, Pennsylvania, South Carolina Naturalist for nature centers in Wi, Pa, S C,, Va, and N Y-- 30 years Produced educational programs for public, scouts and school groups Docent for The Experimental Aircraft Association ( Oshkosh Fly-In ) and events put on by The International Organization Of Women Pilots ( The 99s) --30 years Corporate Brokers, Oxford Valley Road, Yardley, Pa 19067 267-***-****--1 year Temp placement at Prudential Insurance Company : policy review, data entry Habitat for Humanity- Virginia, Eastern Shore --4 summers field and office support

Education

Lincoln Technical Institute, Northeast Philadelphia, Pa -- Medical Office Assistant Beloit College,Beloit, Wisconsin BA in Biology and Natural Science Temple University, Philadelphia, Pa --- course work for MA

References Available Upon Request