Employee Relations Human Resources
Resume:
TERRI FOCHT
St. Peters, MO *3376
636-***-**** (h) 636-***-**** (m)
**********@*****.***
PROFESSIONAL SUMMARY
RESULTS-ORIENTED HUMAN RESOURCES EXECUTIVE specializing in employee relations, union avoidance, training, recruiting and organizational development. Proven ability to work effectively both independently and as an integral part of a team. Strong ability to build solid partnerships with business leaders to provide expert advice and counsel on strategic human resources issues. A strong problem-solver with the ability to analyze situations and drive for appropriate business solutions.
AREAS OF EXPERTISE
Employee Relations Talent Acquisition Acquisitions
HR Service Center Policy Development Succession Planning
Strong Leadership Skills Strategic Planning Union Avoidance
Training & Development Organizational Design
EXPERIENCE
NuMotion
Director, Human Resources 2018 - Present
Responsible to participate in a team-based approach with other Leaders ensuring that human resource initiatives are lined with the company’s overall business strategy. Responsible for leading all aspects of Human Resource in one division as well as all of our Shared Services funtions.
● Provide solid HR partnership as it relates to people needs, succession planning, development plans, evaluation of staff.
● Approve all new policies and processes approved for field use.
● Liaison between business executives and corporate HR functions ensuring all needs are addressed.
● Review compensation concerns and provide guidance.
CHARTER COMMUNICATIONS 2014-2018
Director, Human Resources
Strategic business partner to the Vice President in an 800 + employee call center. Direct all aspects of HR with a staff of 7 employees.
Develop management training in the areas of Wage and Hour, Performance Management, ADA, FMLA, and talent acquisition
Ensure an aggressive recruitment strategy is in place
Mentor and guide staff to meet location needs
Work closely with management to provide guidance and counsel on all HR related issues
QUEST MANAGEMENT CONSULTANTS 2013-2014
Senior Human Resource and Management Consultant
Provide leadership and counsel to client companies in the areas of HR, Management, Outplacement, and Facilitation.
We focus on strategies for proactive leaders in the areas of:
• Building trust and conflict resolution
• Employee engagement
• Teambuilding
• Proactive communication
• Performance management
• Leading change
• Coaching and delegation.
APRIA HEALTHCARE - ST. LOUIS, MO 1995-2013
Senior Director, Human Resources (September, 2009 – March, 2013)
Oversee all Human Resources functions for four Apria divisions and five Coram regions for an employee population of 8,000. Provided leadership and guidance to 20+ HR professionals located throughout the western part of the country.
Successfully mediated agency charges resulting in low cost settlements to the company.
Developed training for many topics including union awareness in key call center areas as well as all branch locations.
Wrote new policy and procedure template and provided oversight for HR policy revisions.
Directed and advised management on all ADA accommodations and denials.
Provided advice and counsel to Senior Leadership on HR related topics.
Developed and oversaw all union avoidance activity and training throughout the area.
Managed acquisition activity and provided leadership and direction for organizational restructuring and reductions in force.
Assisted in the creation of 2 call centers.
Successfully transferred all transaction/administrative related HR functions from Field HR to the corporate office.
Division Human Resources Director (January, 1998 – September, 2009)
Oversee the Human Resource function throughout the Central Division for 3500 employees located in 17 states. Handled all employee relations and legal issues. Responsible for recruiting all high level openings, compensation and benefits management and managing relocation for the division.
Managed the branch remediation project for the division resulting in the closure of 20 locations.
Key partner in the acquisition and merger of infusion business for Coram Healthcare.
Provided HR and management training programs throughout the division and ensured new corporate programs were communicated and implemented in the field.
Counseled and supported both Region and Division Vice Presidents on all HR issues. Managed all acquisition activity within the division.
Regional Human Resources Manager (August, 1995 – December, 1997)
Provided assessment of internal candidates available for transfer and/or promotion. Counseled employees in accordance with company philosophy and objectives on topics such as career development, termination, disciplinary processes and employee grievances. Assisted management in setting direction and problem solving by providing input from a human resource perspective. Ensured effective communication and participative decision making occurred. Delivered training programs on human resource topics to management groups.
ARAMARK EDUCATIONAL RESOURCES –
ST. LOUIS, MO 1990 - 1995
Area Human Resources Representative (August, 1993 - August, 1995)
Counseled employees and management on Human Resources issues throughout a 14-state area. Conducted training workshops on various Human Resource topics. Managed FMLA and Education Assistance processes for the area. Developed job descriptions for operational and support positions.
Area Recruiter (July, 1990 - August, 1993)
Recruited for exempt positions throughout a nine-state area. Hired, trained and oversaw Recruiters and set up recruitment systems. Wrote and updated salary administration policies. Conducted exit interviews.
EDUCATION
B.S. Business Administration, May, 1990
Lindenwood University – St. Charles, MO
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