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Manager Customer Service

Location:
New York City, NY
Posted:
June 07, 2019

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Resume:

Peter Paolella

Lindenhurst, NY

******@***.***

631-***-****

Authorized to work in the US for any employer

Work Experience

Parts Manager

AMERICAN DOOR & GLASS - Deer Park, NY

October 2018 to Present

I manage the parts facility for American Door Company. We stock approx 400-500 different items . I keep a daily inventory of the parts that we send out to all of the daily job tickets, and reorder all parts that run low in inventory. I organize, label and stock all incoming inventory. I order all the inventory when low.

Supervisor / Manager

NYC Fire Department - Long Island City, NY

August 1989 to Present

I currently supervise and work in a large automotive warehouse for the NYC Fire Department.My duties are to supervise 14 workers. I also run the shipping and receiving department. I run inventory control reports for our annual inventory audit. Also run daily inventory checks to keep a fast paces high volume inventory under control. Our inventory consists of approximately 25,000 different items and a total of over $3,000,000 in inventory.

Dispatcher / Warehouse Manager

Dynamex Operations East, Inc - Maspeth, NY

June 2007 to January 2008

I worked as a Dispatcher/Warehouse Manager for Dynamex who was the delivery courier for Office depot. We had 26 routes and 29 drivers out on the road daily. I was in charge of all the drivers in the afternoon,and I would answer and solve all incoming delivery problems. I also managed 4 warehouse employees who would check in the drivers at the end of the day. I would then remanifest all the deliveries for that day that were not delivered and make sure they we 1st out the next morning. Warehouse Manager

Velocity Express - Maspeth, NY

January 2004 to March 2007

I worked as a warehouse manager for Velocity express,a courier service for Staples.We delivered to all of Queens,Manhattan and most of Brooklyn. I was the Manager on the 2nd shift 4:00pm - 12:00am. I was responsible for 33 drivers and 10 warehouse workers on a daily basis. I was part dispatcher and part customer service representative on occasion.I would print out daily return manifests for all cargo the would be returned to the warehouse everyday. I would also enter. I would enter all deliveries due out the next morning. I would get 3 trailers of cargo to sure was sorted and routed on a daily basis that would be going out for the morning deliveries.

Education

Bachelor's in Business Management

Queens College - Flushing, NY

September 1986 to May 1991

High school or equivalent

Franklin.K.Lane H.S. - Brooklyn, NY

September 1983 to June 1986

Skills

Management (10+ years), Operations (7 years), Excel (7 years), Inventory Control, training (8 years), Forklift certified (10+ years), Shipping And Receiving (10+ years), Automotive Part knowledge (10+ years), Order Picking (10+ years), Microsoft word (10+ years), Microsoft Office (5 years), Logistics



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