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Customer Service Medical Billing

Location:
Virginia Beach, VA
Posted:
June 07, 2019

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Resume:

Bonny Denney

**** *** ***** ****

Virginia Beach, VA 23452

757-***-****

ac9jz5@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Quickly grasps and readily applies innovative software and information technology concepts.

10 plus years experienced workings all office machines, banking, scheduling, customer service and more.

Works well under pressure, while demonstrating effective multi-tasking and organizational skills. Expertly manages security documents and information.

WORK EXPERIENCE

BIIA Insurance, Norfolk VA – Audit Assistant, Feb 2019 – April 2019,

Entered audit findings into the IComp program,

Created and sent out invoices generated by the audits,

Cancelled and reinstated policies.

Created audit collection letters of arrearage, aging reports, Maintained Accounts Payable Account Log

Priority Staffing – Norfolk VA – Temporary Position, Oct 2018 – Present

Temporary assignment to BIIA

Created audit collection letters of arrearage, aging reports

Maintained Accounts Payable Account log.

Norfolk Senior Center, Norfolk VA – Accounting Assistant, Sept 2018 – Feb 2019

Monthly customer billing,

Processed customers payments and applied to the correct accounts,

Processed the VA billing,

Processed Social Bingo deposits, along with the center’s deposits, filed

Steadfast Medical Staffing, Norfolk VA - Payroll Clerk, May 2018 – Sept 2018

Entered nursed weekly hours worked.

Created Invoices with contractors time and facilities along with billing rate.

Walmart, Paintsville KY - Cashier, May 2017 – Sept 2017

Customer service

Scanned purchased items, verified codes and processed payment.

Worked in the Self Checkout area, verified age, assisted customers with scanning needs.

City of Norfolk, Feb 2012 – Dec 2016

City of Norfolk Police Operation Center, Norfolk, VA, Support Technician, Jul 2015 – Dec 2016.

Entered officers’ incident reports into NCIC/VCIN program.

Entered complainants phone reports with correct coding into Ileads, transferred to the correct office for the situation.

Entered/Cleared stolen and towed vehicles, stolen guns and runaway reports into the Ileads and NCIC/VCIN programs.

Entered police offense reports into the Ileads system

Processed Felony and Sex Offender registration and entered in the NCIC/VCIN programs.

Entered and processed submitted travel request.

ID checks, Background checks, Elimination and Expungement prints, Customer finger printing.

City of Norfolk Building Safety, Norfolk, Virginia, Support Technician, Jul 2013 – Jul 2015.

Answered multi-line phone, directed inquiries to the proper authority and answered questions within the context of department procedures.

Received and distributed mail.

Entered billing invoices and performed level 1 and level 2 Approvals in the AFMS program.

Ordered and maintained office supplies, training and safety equipment.

Tracked and entered employees’ payroll time, regular, vacation and sick time into the People Soft program.

Setup personnel identification card request for new employees.

Entered and processed travel vouchers.

Copied, scanned and filed regular and confidential documents.

Performed special projects and research tasks along with other duties as requested.

City of Norfolk Police Operation Center, Norfolk, VA, Support Technician, Feb 2012 – Jul 2013.

Entered officers incident reports into NCIC/VCIN program

Entered complainants phone reports with correct coding into Ileads, transferred to the correct office for the situation.

Entered/Cleared stolen, towed vehicles, stolen guns and runaway reports into the Ileads and NCIC/VCIN programs

Entered police offense reports into the Ileads system

Processed Felony and Sex Offender registration and entered in the NCIC/VCIN programs

Entered and processed submitted travel request.

ID checks, Background checks, Elimination and Expungement prints, Customer finger printing.

Hair Cuttery, Virginia Beach, VA, Hair Stylist/3rd Key, Jul 2008 – Feb 2012.

Open/closed salon, along with setting appointments.

Cut, styled and colored customers hair.

Collected money and made daily deposits.

Bookkeeper, PSC Technology, Virginia Beach, Virginia, Jul 2006 – June 2008.

Entered and coded invoices to be paid and payed in a timely manner to receive discount, performed reconciliation of accounts payable.

Generated monthly billing of clients and maintained accounts receivables, customer files and records, and sent out invoices, collected and allocated payments, and carried out billing collection and reporting actives according to specific deadlines.

Followed established procedures for processing receipts, cash etc.

Payroll for 30 employees. Verified deductions and garnishments, processed and paid payroll taxes, posted payments to the correct accounts

Bank deposits, reconciled bank accounts.

Perform account reconciliation, monitored customer account details for non-payments, delayed payments and irregularities, researched and resolved payment discrepancies.

ordered office supplies

MILITARY

Air Force – Medical Administration

SOFTWARE/PROGRAMMING LANGUAGES

Windows 10, Microsoft Office Professional 2010/2013,

QuickBooks Pro

Excel

AFMS (Accounting and Financial Management Service)

NCIC/VCIN (National Crime Information Center/Virginia Crime Information Network)

I/LEADS ((Intergraph Law Enforcement Automated Data System)

EDUCATION

Tidewater Community College – Business, Aug 2009 – Jan 2012, Virginia Beach, VA

US Career Institute - Medical Billing, Jan 2005 – Sep 2005 (received Certificate)



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