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Manager Customer Service

Location:
Macomb, MO
Salary:
135000
Posted:
June 07, 2019

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Resume:

Rex Harrison

***** ***** **

Macomb, MI *****

***.**********@*****.***

248-***-****

Education:

Michigan Technology University

BS Metallurgical Engineering Feb 1978

History of Employment:

Magna Powertrain of America, Inc.

July 2017 to present

IATF Lead Auditor certified Omnex No. 17859

Magna Powertrain of America, Inc.

November 2018– present

Global Strategic Commodity Manager – Iron Casting & External Processing

Direct reporting Commodity buyer(s)

$143 M in annual global spend

Signed 1 LTA in 2018 with 2 additional outstanding

exceeded 2018 cost reduction; $3.61 M target $3.64 M actual while in S Korea assignment

Annual strategy development with shareholder agreement

Global lead for LTA discussions both internally and external with supply base

Magna Powertrain of America, Inc.

May 2018 – November 2018

S Korean Strategic Commodity Manager – Electric Motors

Special Assignment S Korea to manage series of suppliers to meet Magna requirement for capacity, quality, delivery while maintaining serial production and existing commercial terms

Developed a turnaround plan, implemented and executed plan in 6 months

Was Single Point of Contact (SPOC) for the S Korean motor supplier(s) for Magna Powertrain

While SPOC additional capacity was installed

Managed a major quality spill to determining root cause and implementing solution

Maintained responsibility for commodity KMIs

Magna Powertrain of America, Inc.

Dec 2015 – May 2018

NA Strategic Commodity Manager – Iron Casting & External Processing

Direct responsible for one Commodity buyer including succession planning

$135 M in annual global spend

Each year exceeded cost reduction targets

o2018 target $3.61 M actual $3.64 M

o2017 target $2.09 M actual $2.24 M

o2016 target $0.184 M actual $0.43 M

Cost mitigation is not tracked

Net Supplier Consolidation

2017 conducted lean event in China

2018 China supplier in 2 locations were transformed from Worst of Worst to best of best in 16 months

Oshkosh Corporation

Oct 2010 – Nov 2015

Global Commodity Manager – Casting, Machining, Forging and Extrusion

Individual components purchased that fall in the above commodities

Responsible for $290 M for corporation supporting the 4 segments: Aerial work platform, Firetruck, Defense Tactical Wheel Vehicles and, concert placement and refuse vehicles, manufactured on 3 continents America, Asia and Europe.

Worked in a Matrix organization supporting 5 direct and 12 indirect employees

Managed $243 to $290 M in annual spend of which 45% was from China, Mexico, Korea and, India

Exceeded performance metrics Net Increase, Net Decrease, net cost reduction

o2011 to 2015 $ 28.1 M Target $ 37.4 M actual 133% of target over 5 years

oPrice increase mitigation average mitigation past 5 years 31.5%

Supplier new and renewed long term agreement negotiation $125 M in previous years

Net supplier consolidation

Quality reductions PPM reductions from 2845 FY 11to 348 in FY 15

FAR and DFAR exposure

Managed team, > 6, of associates in a matrix organization

Freudenberg – NOK

Feb 2008 to Oct 2010

Supplier Quality Manager

Improvement for supplier metrics including OTD and PPM

oSupplier performance improved

oAssigned tactical responsibility for trouble suppliers with requirement to improve performance

Program manager for supplier launch

oManaged critical line down conversion for bracket to Ford with launch and PPAP ahead of date

May 2005 to Feb 2008

Commodity Manager

APV $125M for all metal component products to support automotive component supply

oIncluding casting, forgings, stamping, powder metal

Assigned to be main International purchasing representative for division traveling to China, Mexico and Korea

American Axle and Manufacturing

August 2002 to May 2005

Sr. Buyer – Casting and Extrusions

APV $125 M Global responsibility to source all raw and machined casting and added extrusions

August 1999 to August 2002

Buyer – Casting

APV $75M Global responsibility to source all raw and machined casting

Additional Accomplishments

2018 AFS Detroit Board of Directors

2018 Co-author AFS on line training – The Buyer and Supplier

2011 to 2015 Oshkosh – Continuous Improvement Event Facilitator

2014 to 2018 Numerous Technical and Management presentation to AFS (Metalcasting Industry)

FNGP – Green Belt Six Sigma

State of Michigan – Fire Fighter 1 1999 to 2005

Seasoned Automotive Purchasing veteran – IATF lead auditor

Build and maintain relationships with key Aerospace industry OEMs, individual airlines, and suppliers to maximize procurement opportunities

Maintain valid and well-planned negotiation points to minimize cost and maximize sales GPM % potential

Identify new procurement opportunities based on Market Intelligence

Provide input and evaluation analyses for package procurement opportunities

Identify rebate volume, discount, distributorship opportunities from our procurement activities

Participate in industry events (i.e. trade shows, conferences, networking events, etc.) to build and maintain corporate and individual presence

Manage, coach and mentor the Strategic Sourcing Department

Model and monitor all teardown aircraft to ensure profitability after acquisition

Support Global Sales and Business Development teams via sourcing or inventory solutions

Minimum 10 years of Management experience

Bachelors Degree

Strong customer service orientation

Excellent communication skills

Target-oriented

Ability to network across the company effectively and maintain good working relationship with all departments and employees

Self-motivated with strong planning, organizational, and time management skills

Proficient with current software packages such as Microsoft Word, Excel, Outlook, and Quantum



Contact this candidate