Manager Training

DILLIP KUMAR HATI

B.A ( Economics ) & B.ED.

Mobile:-+91-898*******, 955-***-****-E-Mail Id:-************@*****.***

** ***** ********** ********** ** guarding operation,CIT,Housekeeping, facilities with strategic and security operations leadership

ACHIEVEMENTS KEY SKILLS

1.Managed the 1 crore monthly billing of Guarding, CIT & Housekeeping

2.Business development every year 95 % as per give target

as per given target and retaining 93% existing business

3.Minimized the Operational cost with optimum profit

4.Assessment &credit control Analysis, increasing Business 100% compliance, 95% customer satisfaction,

5.Support to operation team, regular training 6. Relationship & Team Building 7. Execution, Proactive Leadership

Having 3+ yrs of experience as Branch Head / Deputy General Manager in SISA Security Agency Guj. Ltd,Bhubaneswar,Odisha (It is leading Security/ CIT/ Housekeeping Management Company in India with 15000-trained human assets performing in coverage of 500 establishment’s clients,From May 2016 onwards ) .

Having 4+ yrs of experiences as Operational Head in Eagle Eye Security services Pvt. Ltd.Sambalpur,Odisha (From Feb-’2012 to May2016)

Having 5+ Yrs of experience as Recruitment & Training Officer in SIS (India) Ltd,Cuttack & Sambalpur,Odisha (from May 2007 to Feb. 2012)

Having 7+ yrs of experience as Assignment Manager in G4s Securitas Guarding Ltd, Cuttack & Bhubaneswar (from Jan-2000 to May 2007)

PROFESSIONAL SYNOPSIS – ORGANISATION WISE

Organization – Branch Manager/Odisha Head- in SISA Security Agency (Guj.) Ltd

Job Responsibility:

Coordinate with operation department:-Pre site survey, arranging the manpower through recruitment team, training as per PASARA act in training academy, Deployment, Client relationship, Customer satisfaction, timely site training as per training calendar and manage day to day security operation activity.

Coordinate to H.R:- All compliance like PF, ESIC, Bonus, Leave, Labor license renewal, Police verification, IR Issue etc..

Regular meeting with clients for performance feedback, Reviewing client feedback and developing solutions to improve service, delivery quality and create customer delight, Responding to client queries and concerns promptly

Coordinate with account department :- Timely wages, billing, collection, daily cash book, taxation, fund management, Accounting, credit control, P& L team

Coordinate to marketing: - Chasing the new prospective client, Government / State tender, Contract negotiation and rate renewal follow-up, price negotiation, site survey, C.S.F tracking, etc…

Coordinate to recruitment and training department :- Resourcing the manpower by different sources, trained accordingly PASARA guide line and specially client requirement,

Management portfolio:-Run the zone operation as a Ideal profit head, policy implementation, client relationship,liaising with government/non government authority, employee appraisal, run the business volume approx 1 crore Guarding Security,CIT & facility, housekeeping, .

Human Resource Management Organic Growth and Profitability Debtors Management, Manpower Management and Training, Communication and Client Retention, Cost Management, Legal Compliances, System Implementation and Process Management.

Identify the training needs of the team and coordinate the implementation of training program.

Generate MIS on all the activities to coordinate end result on budgeted cost, to develop & implement cost control measures in an effort to achieve effective cost savings.

Conduct regular audit of the systems and procedures for smooth operations of the site.

Travel across all branches of site for implementation of systems, procedures and audit of the same.

Conduct staff appraisals once a year .

Reporting to Vice President /MD

Organization – Operational Head in Eagle Eye Security Service Pvt. Ltd.

Job Responsibility:

Faced the all Branch related work which has mainly Unit problems resolving, guards deficiency full fill,daily new Recruitment, necessary Administrative correspondence/mail, All type of daily documentation, Report, Billing, collection, Sales, survey & various Units Operational threats rectify, penalty risk reducing with Using various operational techniques for smooth functioning of business as managing by me with help of my field officer, Area Officer,sales Officer & Office executive.

Recovery,compliances,sales,recruitment, store etc reviewed in daily/weekly & monthly basis has been done by me & also providing proper guide line/technique to my concern Officer for how it will be improvement /performing in easiest way.

Business Development by new Sales, Quotation/tender documents preparation & deposit, ground survey Existing contract renewal with participation in client meeting.

New Unit arise, applying best Guards deployment policies,improvement the quality of Guarding services with providing the efficient Training as per client requirement.

Day to day handling whole unit operational activity. Site threat resolving,

Billing, Collection, Guards Attendance punching,Guards salary, Mess management, theft case resolving,control the Guards deserter, Guards deficiency full fill.

GST, ESI, EPF, S tax, Income tax Compliances preparation.

DOG squid. Hire vehicle & Gun man controlling .

New recruitment,Advertisement, Guards Entry Documentation, ESI,Id card, EPF Matter Resolving, Fire & safety Training conducting by me.

Preparing All existing Unit Labour related Register/ documents/ MOU based License renewal/paper compliances by me..

PSARA Related all documentation,New Guards PVR applying. . .

Store management (Guarding & Caretaker ),Uniform demand, Issue/software stuck-balance maintained by me

Daily Report prepare & send through the E-mail reply on various operational problem by concern client/corporate/Govt administration.

All Office record/documents/register & necessary latter has kept by me

Proper regular SOP which Day & Night Visit,client visit,lead generation,Trainging,MIS,maintaining as per company scheduled .

Good liaisons with clients, Local Leader, Police & other administrative staff for staying the existing unit contracts...

Reporting to Managing Director

Organization:- Recruitment & Training Officer in SIS (INDIA) Ltd,Cuttack, Sambalpur, Odisha

Job Responsibility in the company:

Taken the authorize recruitment camp permission from dist Collector, Sub Collector,PD,DRDA, BDO, law & order from SP of all Dist.of Odisha & out of odisha.

Liaoning with local Leader. Police, Journalist & guardians.

Advertisement through local Newspaper, Banner, Poster, leaflets etc.

Brief to Candidate about ESI, E P.F, Gratuity, Pension, Seva, bonus, Insurance & other of company facilities.

Online ERP punching, fill up the Recruitment form & ESI no generate & other documents necessary documentation etc by me.

Given proper Training to Selected candidate as per client required.

Uniform Kit issue to trained/selected candidate & escort to concern Unit for unit arise.

Participation in different Nijukti rally as organized by Govt Nijukti mission in different places of Odisha & out of Odisha.

Faced internal audit of training, Recruitment & store items.

Identify training needs across all levels of the organization & also participation in major client like as Dhamara port, Iffco, NALCO, NTPC, OPGC,Hindalco,Bluefox,Tata,Arati Steel, Bhusan, Action Ispat, Tata Refractory,Essar,HAL,Aditya Brila Group,NIT,IMFA & so many other reputed organization.

Evaluating updating training programmed and keeps follow with training.

All new recruits in direct and indirect category attend basic, course and no one is deployed without successful completion of basic course, Ensure timely completion of joining formalities for new recruits, and their timely deployment

Development of Direct staff through refresher and other relevant training programmer.

Effectively lead, develop and motivate the service team, monitor and solve personnel issues as they arise within the department organize formal training and provide structured on-the-job training; identify and address individual training needs to provide on site induction

Reporting to: Branch Head/AVP

Organization: Assignment Manager in G4s Security Services (India) Ltd,Bhubaneswar,Odisha

Job Responsibility:

Taken the whole responsibilities of thirty above unit which 185 SG,4 SS,6 HG,15 Gunman, lady guards, Dog squads those who are performed duty under my control both at Mancheswar Industrial,BBSR & Cuttack Group.

Daily Duty distribution, Day & Night Patrolling, surprise checking, Roll Call class & provide client orientation Training, drill to guards every day.

Prepare the daily all Unit related summary MIS report & submission at esteemed client.

Monthly bill collection & salary distribution to security staff.

Mess & Guest house management.

As a shift in charge to maintaining In/Out system of transport.

Review the work of guarding personnel those who are deployed on computer for preparing, IGP, Weigh bridge,electronics device as metal detector,smoke detector, bomb detector & other unit related work has been done by me.

To close watch on the activity of the staff, Worker, Contractor, visitors & others.

Traffic control, Parking, searching & Watch tower duty.

Proper implementation of HR & Training policies

Observance to highest standards of Health & Safety norms in all areas of work

Proper deployment, roistering & attendance of guards

Proper supervision, patrolling & review in terms of day & night

Meet with the people of nearest village & try to know about their response against the functions of the plant & their other motives

Date of Birth

Oct. 25 .1973

Alternate email id

******.****@**********.***, Ph-720-***-****

Languages

Proficiency to read, write and speak in English, Hindi and Oriya

Computer Proficiency

Extra Curricular Activity

P G D C A, (Excel, Word, P–Point, ERP, Internet and working SAP)

N C C ‘C’ certificate holder in SUO Rank, Poses Four wheeler driving license, poses Fire & Safety / IORT courses By (SIS+IGNU),Okhla Industrial Estate,New Delhi

Hieght-5’ 11”, Weight- 85 kg, Chest- U/E-95 cm-,E-100 cm

Expected Salary

Negotiable

Joining Time

Immediate effect

Declaration:

I do hereby declare that the particulars of information and facts stated here in above are true, correct and complete to the best of my knowledge and belief.

Dillip Kumar Hati

Bhubaneswar

CAREER HIGHLIGHTS

Current Role & Responsibility (May-2016 )

Previous Role & Responsibility (From Feb 2012 to May 2016)

Role & Responsibility (May 2007 to Feb, 2012)

Role & Responsibility (from Jan 2000 to May 2007)

Personal History

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