IT Infrastructure Senior Project Manager

Douglas Wenz 973-***-****

Montville, NJ, *****

***********@*****.***

www.linkedin.com/in/douglaswenz

SUMMARY

IT Professional with a broad range of understanding of IT technologies, infrastructure and business processes. Overall responsibility for management of portfolio of large scale projects. Ownership of project delivery and stakeholder management while ensuring adherence to project management process. Major strengths in PMO operations with deep understanding and commitment to advocating PMO standards. Strong interpersonal, communicative, presentation and documentation skills. Expert at leading project teams from initiation through close within the parameters of cost, quality, schedule, and objectives for project teams. Demonstrated qualities of an independent contributor, partner and leader

PROFESSIONAL EXPERIENCE

KPMG, Montvale NJ 2017-2019

Senior Infrastructure Project Manager Consultant 2017-Present

End-to-end project and program management on multiple Infrastructure IT projects from planning, through execution, and project close out. Responsible for presenting business case to senior management to obtain approval to kickoff project. Accountable for budgeting, schedule and scope management.

Led successful effort for complete replacement of internet circuits in data center, going from single provider to redundant multiple provider model. Developed and coordinated migration plan requiring tight coordination between network operations and multiple impacted business units. Project completed one month ahead of schedule. Implementation of enhanced switching infrastructure alleviated chronic capacity issues in data center connectivity

Responsible for mission critical migration of password management / rotation to CyberArk for over 20 devices to be in compliance with NIST. Developed documentation and tracking system which was approved by leadership as evidence to close remediation plans. Success facilitated planning and production implementation change schedule despite limited access due to busy season

Lead leadership mandate to migrate block storage from EMC VNX to HP 3PAR. Effort required multiple non working hours and weekend migrations all requiring application owner approvals and post migration testing. All migrations were successful with zero disruption to applications. Data Center reported recovery of more than 40kW in power capacity from shutdown of last two arrays

New York Life Insurance Company, New York, NY 2001-2017

Enterprise Strategy & Planning PMO Lead 2013-2017

Managed CA PPM training and communications for New York Life’s 2,000 + employees and

consultants providing continuity through continuous technological and business transformation changes. Conducted business analysis and created requirement documentation. Oversaw Production Support. Directed Test Management.

Built out new formal training program to support “Clean Slate Initiative” which totally transformed the use of the CA Clarity. Management complimented program saying it provided noticeable improvement. Successfully developed and maintained training program schedule that aligned to key project delivery dates despite frequent last minute changes.

Enacted change by making recommendations on operational efficiencies, creating process flows and use cases, performing business analysis, and developing Business Requirement Documentation.

Oversaw Production Support team, providing advice on resolutions for L3 / L4 incidents.

Produced extensive requested audit findings, collaborated with Audit Department to successfully resolve findings.

Lead project for migration to and administered JIRA software, used to track and report on all new development, enhancements and defect fixes.

PMO Senior Project Manager / Business Analyst 2010 – 2012

Core Team member that researched, selected and implemented PPM tool solution. Agile evangelist piloting Agile at New York Life. Provide comprehensive tracking of Agile user stories ensuring business requirements were correctly captured, documented and signed off on by customer. Thoroughly tested configurations and reporting. Acted as liaison between the development team and stakeholders.

Developed reputation for being accessible and helpful to all stakeholders holding regular workshops for various user groups.

Consistently used experience to improve testing scenarios proposing use cases that users did not envision.

Led successful project for integration of external consultant time entry system into CA Clarity.

Project Manager / PMO Advisor 2004 – 2009

Provided standards and tools for managing projects which resulted in raised efficiencies. Coached / mentored project managers on standards, resulting in improved quality and shortened lead time. On management’s request, acted as dedicated PMO advisor and lead business analyst supporting multi-year HR Transformation Program.

Business Engineer 2001 – 2003

Assisted technology business clients in clearly expressing strategic goals and objectives and recommending appropriate technology solutions to achieve those goals and objective. Provided customers with business requirements, cost and benefits and recommendations. Championed use of (BPM) Business Process Modeling.

Previous Experience

Met Life New York, NY

Financial Analyst / Re-engineering

EDUCATION

MBA Masters of Business Administration, Finance

Fordham University New York NY

BS Accounting

William Paterson University Wayne NJ

CERTIFICATIONS

PMP Project Management Professional

CMA Certified Management Accountant

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