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Office Customer Service

Chennai, Tamil Nadu, India
June 06, 2019

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Bala Murugan. M.K





Contact Address:

No:5/6 Murugan Nagar,

West Vellalar Street,



Personal Data:

DOB : 05-03-1978

Gender : Male

Marital Status : Married

Professional Experience:

1. Srinivasa Waste

Management Services

(P) Ltd, Chennai.

(May 2014 – Dec 2018

2. Sinar Jernih (I) Pvt Ltd,


(July 2012 – April 2014)

3. Neel Metal Fanalca

Environment (P) Ltd,


(Jan 2011 – March 2012)

4. Nucleo Consultancy (P)

Ltd, Chennai.

(Jan 2008 – Dec 2010)

5. ONGC Ltd, Chennai.

(Aug 2005 – Dec 2007)

Work Activity Skills:

1.Freely work under pressure

2.Target Oriented.

3.Good written and verbal

Communication skills.

4.Quick Learn and good network.

Computer Skills:

Package : Ms-Office

Operating System :Windows.


Professional experience with sound negotiation skills offering 9+ years of experience in Admin-HR department in different organization, currently looking for a challenging role in an organization.

Personal Summary:-

Organized individual with eager to meet challenges.

Excellent interpersonal and documentation skills.

Positive Attitude, Flexibility to adapt to pressure.

Education Detail:-

M.B.A Human Resource Management affiliated from Annamalai University in May 2007.

M.Com Banking Insurance Management affiliated from Annamalai University in Dec 2003.

Professional Experience Details:-

(1)Srinivasa Waste Management Services (P) Ltd, Chennai.

(May 2014 to Dec 2018).


Worked as Executive Administration Team.

To supervise and manage all day office Administrative Activities ie.,

To look after day to day office activities.

Coordination and maintenance of system related Housekeeping and security.

To ensure adequacy of Stationery, Housekeeping Materials etc..and To ensure functioning of courier dispatch (inward and outward)

Managing vendors and keeping track of cycle of all maintenance contracts and all annual maintenance contract.

Maintaining of records for all AMC - For Computers Laptop, AC Insurance Gen set Electricity etc

To look after general office management as ordering stationary and pantry.

Maintaining of office Building to prevent from white ants, rats etc...

Updating Assets list.

To ensure the availability of water, electricity, Diesel for Gen set etc...

Liaison with EB, Telephone, office, corporation, police, Authorities etc..


Maintaining of employees Attendance in Biometric systems

Maintaining Leave records of all employees

To ensure the Administrative expenses within budget Availability

Prepare the documents for conducting interviews pre-joining documentation current CTC Of the Candidate proposed fixed salary and getting prior approval from the management before sending the offer letter to the selected candidate

(2) Sinar Jernih (I) Pvt Ltd, Chennai (July 2012- April 2014).

Worked as a Executive-Administration

In depth knowledge of strategically maintaining schedules and coordinating business travel logistics.

Extremely skilled in facilitating information flow between different departments and key program members.

Maintained files in accordance with departmental policies and guidelines.

Set up travel arrangements, itineraries, airline reservations, shuttle service and hotel accommodations.

Designed spread sheets, slide shows, presentations, charts, graphs and other documentation as needed.

Handled office cash receipts and petty cash drawer and also maintained and organized staff calendar / reminder system.

Served as liaison between senior management, customers, colleagues and vendors to streamline flow of information.

(3) Neel Metal Fanalca Environment (P) Ltd, Chennai( Jan 2011-March2012).

Worked as a Junior Executive-Administration

Managed day-to-day workflow and championed efficiency within daily operational tasks.

Collaborated with and reported to senior operational leadership regarding all project deliverables, customer service issues, departmental operational updates, and human resources activities and functions.

Provided supervision to plant employees in absence of Plant Manager.

Conducted monthly account reconciliation and annual audits.

Oversaw invoices, billing, proposals, purchases and estimates and analyzed accounts and resolved errors and oversights.

Interviewed and trained employees in bookkeeping.

Created filing system to organize employee wage and personnel information.

(4) Nucleo Consultancy (P) Ltd, Chennai. (Jan 2008 – Dec 2010).

Worked as a Executive-Administration

Prepared company literature, documentation, expense reports, presentations and any press release.

Handled collections, call late payers, close accounts and ensure cash flow.

Monitoring and maintained day to day attendance.

Maintained official documents and issues worker id card, etc.

Monitor office supplies and research advantageous deals or suppliers

Produce reports, presentations and briefs.

Develop and carry out an efficient documentation and filing system.

(5) ONGC Ltd, Chennai. (Aug 2005 – Dec 2007).

Worked as a Trainee Executive-Administration

Prepared company literature, documentation, expense reports, presentations and any press release.

Handled collections, call late payers, close accounts and ensure cash flow.

Act as the point of contact between the executives and internal/external clients

Undertake the tasks of receiving calls, take messages and routing correspondence

Handle requests and queries appropriately.

Maintain diary, arrange meetings and appointments and provide reminders.

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