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Manager Front Office

Huntington Station, New York, United States
June 06, 2019

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Michael Wiblishauser

* ******* **** ****

Dix Hills, N.Y. 11746



Over 20 years of experience at major financial institutions with an extensive background in client management, securities operations and project management. Strong knowledge of MBS securities processing including allocations of TBA trades and all functions related to the MBSCC clearance/trade matching processes. Exceptional experience and knowledge of clearance/custody/trusts/escrow, trade support, collateral management & margin. Strong background in client management including establishing and growing client relationships in both prime brokerage, custody and corporate trust environments.

Professional Experience

HSBC; Jefferies & Co. Jersey City, NJ

MBS Securities Operations Consultant

12/2016 – 11/2018

Working with MBSCC trade matching group to improve internal trade flows from front office trade entry to trade matching to settlement/netting of TBAs and pools.

Allocating MBS pools against TBA trades based on the traders’ strategies and overall positions.

Review inventory positions against TBA trades and notify trading desk where there might be risks in covering certain shortfalls and/or client requests.

Supporting allocations group in developing an enhancement to their internal system to become more efficient on flagging pools based on specific characteristics communicated from the MBS trading desk.

Communicating with the traders during monthly settlement cycles on their trading strategies and keeping them current on their overall MBS positions.

JPMorgan Chase, New York, NY

Fixed-Income Prime Brokerage (Trade Support)

2010 –2016

Supervise a staff responsible for allocating MBS pools to TBA transactions to maximize profits and minimize losses of forward trade agreements within JP Morgan’s prime brokerage division for over 100 hedge fund clients.

Oversee the MBSCC trade matching and processing of all MBS transactions which includes daily trade balancing, transaction processing, and providing position updates to hedge fund/broker dealer clients.

Daily support of CLOs/CMOs includes performing cash & position reconciliations and resolving cash/inventory discrepancies and P&L reviews.

Escalate any service, product and technology shortfalls with the appropriate internal departments.

Collaborate with internal partners to service the client; oversee operational efficiency initiatives.

Ensure that all internal processes & risk management controls are being followed.

Enhance procedures to improve on daily processing, risk control & compliance.

Identified and resolved any cash and security breaks between multiple systems for MBS, CMOs & CLOs and Whole Loans.

Bank of New York Mellon, New York, NY

Client Relationship Manager (Corporate Trust)

2007 – 2009

Mortgage Backed Securities Relationship Manager within the Corporate Trust Structured Finance Group assisting in the securitization of mortgages; supported the issuers & servicers of MBS Derivatives, CLOs & Credit Default Swaps; monitored their day-to-day servicing needs; acted as collateral agent & trustee.

Handled all client inquiries, analytics, customer issues, contractual obligations, documentation, client retention, revenue growth, new CMO/CLO issuance, fee schedules and compliance issues.

Provided accurate & timely portfolio reporting, analyzed transactions, and managed cash related activities.

Analyzed & prepared priority of payment calculations; coordinated & reconciled payment date activities.

Reviewed & interpreted legal documents governing transactions to ensure compliance & manage risk such as Bond Indentures, Trustee Agreements and the Pooling & Servicing agreements.

Evaluated how company’s products, services & technology addressed clients’ key business initiatives and helped them attain their business goals; optimized client service levels and profitability.

JPMorgan Chase, New York, NY

Client Relationship Manager (Global Custody)


Liaised between investment advisors and their client pension plans, mutual funds, and separately managed accounts providing support on all operational and securities processing, administration, custody & IT issues.

Provided multi-currency custody, settlement, clearing, securities processing, corporate actions, accounting & reporting services, and supported all correspondent bank issues & technical enhancements.

Cross-sold securities lending, performance measurement, foreign exchange services, treasury/cash management, trust administration and fund accounting; provided sub-custodian market & operational updates.

Developed & implemented strategic account plans that solved customer problems through the sale & implementation of all company products & services.

Identified & understood client requirements in order to proactively recommend process improvements & enhancements to meet clients’ needs; monitored the coordination of services for assigned clients.

Handled all daily client servicing needs including fund transfers, account openings, trade settlements & confirmations, security transfers & registration, and compliance issues including documentation control.

CS First Boston, New York, NY

MBS Operations Manager

1992 -1996

Managed the daily operations associated with the Mortgage-Backed Securities proprietary trading group.

Directed all pool allocations, fail controls, P&L reporting, firm inventory updates, MBSCC processing, CMO and CLO packaging, daily trade balancing, trade settlements, transaction processing, and position reconciliation including position updates to trading desk.

Responsible for CMO/CLO deal closings and document reviews. Reconcile cash and inventory positions.

Review trustee reports and waterfall payments for structured products and monitor compliance issues.


MBA, Finance

Fordham University, New York, NY

BA, Business Management

Hartwick College, Oneonta, NY

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