Bank Operations (Backroom)
Resume:
Valentin Rodriguez, Jr.
Bergenfield, NJ 07621
********@*****.***
QUALIFICATIONS
Self motivated: able to set effective priorities to achieve immediate and long term goals, ensure smooth work-flow and meet operational deadlines.
Developed interpersonal and communication skills, having dealt with a diversity of professionals, clients and staff members.
Fluent in Spanish (oral and written)
PROFESSIONAL EXPERIENCE
SALEM EXECUTIVE SEARCH, Wayne NJ September 2016-September 2017
Recruiter
Look for qualified candidates for open positions in the banking and finance field.
Cultivate relationships with clients and candidates.
Use job boards such as Indeed and Career Builder to search for candidates.
Screen candidates for positions and prepare them for the interview process.
BANKERS LIFE & CASULTY, Rochelle Park, NJ July 2016-September 2016
Insurance Sales Agent
Arranged appointments with potential customers for the selling of insurance products.
Contact potential customers through cold calling utilizing company telephone list and door to door.
Respond to customer inquiries on insurance products.
THE BERKSHIRE BANK, New York, NY September 1995-May 2016
Senior Operations Assistant, January 2001-May 2016
Provided training to new employees on Operational Procedures.
Prepared daily branch reports.
Reviewed file maintenance reports.
Handled deposit and check processing for all accounts (personal & business).
Processed electronic transfers through Fedline2015 (Federal Reserve line), Fedline Advantage2015 (Federal Reserve line), Electronic Payment Network.
Processed CD interest checks.
Handled branch management and customer service representative inquires.
Processed mailings to all customers and provided assistance with customer online issues.
Conducted security checks for eleven branches In New York & New Jersey which included, testing alarms, examining video from security cameras, quizzing branch staff on robbery procedures, reviewing video & alarm log books and prepare report for senior management.
Handled research assignments with legal and compliance departments.
Assisted in the relocation of entire department during 9/11 and Hurricane Sandy which involved moving files, computer hardware and drives.
Oversaw branch construction and branch closings.
Teller/Customer Service/Operations Assistant, September 1995-December 2000
Teller/Customer service duties included: Opening new customer accounts. Deposit and check processing. Customer inquiries.
Operations duties included: Encoded and processed deposited items to be sent to Federal Reserve. Process and receive inclearing items.
Process and mail customer statements.
Process wire transfers.
Reconcile deposits for two branches.
NEW JERSEY MOTOR VEHICLE COMMISSION, Bergenfield, NJ August 1991-September 1995
Clerk
Provide and assist customers with forms for driver licenses, vehicle registration, titles. Take photos for licenses.
EDUCATION
WILLIAM PATERSON UNIVERSITY, Wayne, NJ
B.A. History, 1993
WOLTER KLUWER COMPLIANCE UNIVERSITY
Certificates on banking regulations, 2011-2013
AMERICAN BANKERS ASSOCIATION LEARNING MANGEMENT SYSTEM
Continuing education on banking regulations, 2014-Present
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