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Manager Customer

Jubilee Hills, Telangana, India
June 06, 2019

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E-mail: Telephone: +91-998*******

Permanent Address: House No.77-1-1,

Bathula enclave, Gandhipuram-2,

Rajahmundry -533103 Andhra Pradesh, India.


Looking to make a difference in my career with about 4 years of experience in the areas of operations in-charge, customer support, Recruiting, Administrative Manager, Business development that will empower to work in an organization with a free and flexible work culture where I can give expression to my knowledge, skills and innovative energies, and be able to plan, develop and implement quality processes which would aid in attainment of organizational objectives.

Academic overview

•MBA GIET, JNTUK university at Rajahmundry

•B-Tech CIET, JNTUK university at Rajahmundry

Proficiency profile

Summary: About 4 years’ experience in MBA Related Industry.

Mar’19 to till now working with Aham Learning Hub Pvt ltd in Hyderabad, as an operations In-charge and customer support.

Apr’16 to Jan’19 worked with Little Paradise School in Rajahmundry, as a Recruiter, Administrative manager.

Mar’15 to Dec’15 worked with Invizo technology in Hyderabad, as a Business Analyst.

May’11 to Jun’12 worked with Sai Krishna Industries in Hyderabad as a Business Development.

Activities handling in Aham Learning Hub Pvt ltd:

Monitoring 4 hubs

Generate leads.

Handle hub complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents.

Activities handling in Little Paradise school:

Recruiting the staff

Coordinate class curricula & Program Development

Set school budgets

Employment & staff salary out look

Academic administration

Activities handling in Invizo Technology:

Worked on branding of the company and its product

Prepared sales and marketing reports

Identified and Developed vendors

Developing company profile on various trade websites

Established a distribution network

Identified potential customers

Initiated market research for products and preparing reports based on customer feedback.

Activities handling in Sai Krishna Industries:

Defined accounting controls by establishing charts.

Undertook cost saving initiatives and scheduled expenditures.

Upgraded daily accounting system and daily reporting to a cost free cloud service

Forecasted requirements

Initiated team building activities in the company

In charge for timely safety audits

Scheduled Expenditures.

Key skills

Having the investigation skills to find out the root cause by using the problem-solving methodology and how to develop, increase the profit ratios to the company.

Conducting day to day trainings to my team members.

Recruiting the best staff.


Achieved best work team award 3 times by encouraging the class members at CIET Engineering College.

Got the best student of the Quarter (Apr- Jun 2014).

Got First Prize in Business Quiz.

Got the outstanding Performance in Active Participation in Personal Devolvement Activity.

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