Project Management

Project Manager

QUALIFICATIONS PROFILE

Results-oriented and highly organized professional with hands-on experience in leading and accomplishing complex projects.

Skilled at planning schedules, analyzing information, and executing cost-saving procedure to ensure compliance with allotted budget and on-time completion of deliverables. Adept at dealing with and closing transactions with clients with proven optimum results. Equipped with effectiveness in supervising and guiding teams to improve work performance and achieve organizational goals and objectives. Armed with strong communication and interpersonal aptitudes in establishing productive rapport with individuals of diverse backgrounds.

CORE COMPETENCIES

Project Management Strategic Planning and Implementation Customer Service and Relations

Staff and Operations Management Regulatory Compliance Cross-functional Collaboration

PROFESSIONAL EXPERIENCE

CONFIDENTIAL, Wichita, KS

Owner Operator Project Manager Nov 2015–Present

-Built and managed a business focused on buying, renovating, and selling real estate properties

-Carried out planning of projects based on order of completion, including creating outline of work and time frame

-Received estimation from contractors detailing crews to be hired and selected the best one for the best price

-Conducted bid solicitation from contractors and coordinated with vendors

-Collaborated with contractors to ensure adherence to project deadline and allotted budget

Equity Bank, Wichita, KS

Compliance Specialist Nov 2016–Jun 2018

Systems Operations Support Specialist Sep 2015–Nov 2016

-Communicated with sales department to assist customer with technical problems and scheduled with correct engineer to fix the problems in a quick and accurate manner

-Partnered with peers to explain the problem experience by the customer and acquired the correct amount of time and person on job

-Drafted responses and prepared additional information as requested by regulatory agencies

-Rendered assistance to all internal bank employees

-Arranged all new internal employees for access to applications needed, removing all internal employees for terminated access

-Accomplished all daily closing procedures and uploaded cash letter to the federal government following with batch and accrual process

-Coordinated with all external bank customer to resolve all problems with the treasury management products

-Organized new and existing customers with access to treasury management products and removed the access for all existing external customer that no longer use treasury management products

Fidelity Bank, Wichita, KS

Personal Banker Mar 2014–Sep 2015

-Delivered superior experience while building long-term financial relationships with the banks new and existing customers

-Effectively established and maintained long-term relationships with customer through in-person contact and phone correspondences

-Interacted with clients in ensuring prompt resolution of customer-related issues

-Provided top-quality customer service to guarantee excellent customer experience

Key Highlights:

Successfully attained more than 2.0% and 2.5% on cross-sales for each month of being employed at the Fidelity Bank

Gained selection as one of seven employees to support the creation of due diligence process and acted as team leader in educating other employees on new policies, thus contributing key inputs in driving the successful deployment of long-standing bank initiative.

Earned numerous Hero awards for providing exceptional customer service

ISG Technology, Wichita, KS

Technology Support Specialist Aug 2011–Nov 2013

-Partnered with peers to explain the problem experience by the customer and acquired the correct amount of time and person on job

-Took charge of generating schedules and driving cost-saving initiatives in fulfilling project at hand

-Carried out preparing and issuing work schedules, deadlines, and duty assignments for office and administrative staff

First Choice Credit Union, Wichita, KS

Director, Business Development Dec 2006–Jul 2011

-Examined past due loans and coordinated with members to resolve outstanding commitments

-Partook in all levels of the Credit Union from day-to-day operations to technology solutions

EARLIER CAREER

Prairie State Bank, Wichita, KS

Assistant Branch Manager Mar 2003–Nov 2006

EDUCATION

Associate of Applied Science in Information Technology Computer Network Systems, 2010

ITT Technical Institute, Wichita, KS

National Honors Society Graduated with Honors

Bachelor of Science in Marketing Management, 2001

Newman University, Wichita, KS

Member, Business Club

Coursework in General Studies, 1997

Dodge City Community College, Dodge City, KS

ACTIVITIES

Technology Support, Wichita Bridal Fair

TECHNICAL SKILLS

Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)

Adobe Adobe Acrobat Desktop Computers

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