Service Engineering

Contact

*******@*****.***

www.linkedin.com/in/xiaochuan-

luo-632433a2 (LinkedIn)

Top Skills

Perl Automation

Perl Script

Test Planning

Languages

Chinese

Xiaochuan Luo

Director of Release Management and QA at OPSWAT

Burlingame, California

Summary

Engineering for the good, for the bad, all for the future. Experience in virtualization system, cloud service infrastructure, Apache big data framework (Hadoop, MapReduce). Build products and features with security in the DNA.

8 years hands-on Quality Assurance and Release Management experience, 5+ years on people and team management. Recruit, manage and grow cross-function team from 2 to 30+ engineers. Experience

OPSWAT

8 years 1 month

Director of Release Management and QA

January 2019 - Present

Lead a global release management and QA team, use Jira, confluence and Github to manage Agile release process, coordinating and gate keeping for over 15 different product lines which covers on-perm, cloud service and SDK releases across 4 engineering offices.

Design and implement suitable release process based on various product delivery cycle and development team capability. Leverage TeamCity, ESX server and automation scripts to keep track and make sure on time releases with great quality. I frequently meet with the engineering team regarding to the development progress and release candidate readiness. Stay on top and help smooth out any technical or operational blockers which may impact release schedule. Timely communicate with stakeholders when see risk in release, and come up with final go/no-go and recovery plan. Lead QA team to build comprehensive test case system to cover important product feature, automate regression testing and standardize in-detail test report for each releases. For Cloud service product, conduct staged release, Page 1 of 3

minimize impact that any possible un-seen bug from QA stage to global user, so further improve product quality.

Facilitate release training to empower customer support team and sale team to be familiar with product latest feature and new improvement. Build KPI metrics to measure team performance, help them to identify next career goals and support them to grow as individuals, and also team as a whole. Quality Assurance Engineering Manager

January 2016 - December 2018 (3 years)

San Francisco Bay Area

International cross-function team management, be responsible for both cloud service and on-premise solution quality.

Recruit, build and lead a new team of project and release engineers. Maintained 95% on schedule delivery for over 800 releases. Perform customer facing communication and product demos, coordinating pre- launch product training with sales, customer success team as well as selected beta customers.

Build analytic and data driven KPI metrics for both team member and product ROI (return on investment) performance.

Quality Assurance Team Lead

October 2012 - January 2016 (3 years 4 months)

Lead a team of talented engineers to build up company-width testing automation framework. Implement Test Driven Development across multiple product lines.

Be responsible for end to end quality assurance of a data security product platform which works with government-grade security focus customers. External customer and partner communication, work closely with PM, marketing and sales team to provide real-time feedback and help drive product usability and future direction.

QA Engineer

June 2011 - October 2012 (1 year 5 months)

Work as an IC in a cross-function team, focus on customer-facing product testing, define and implement test plan, conduct feature specific reports to cover black box and white box testing, regression testing, load testing, edge case testing, product vulnerability validation, stability testing and etc. Experience in 3rd party source code vulnerability and risk management tool, including Blackduck, WhiteSource, SourceClear and etc. Page 2 of 3

Education

New York University

Master of Science (MS), Electrical and Electronics Engineering · (2008 - 2010) Beijing Institute of Technology

Bachelor of Science (BS), Electrical and Electronics Engineering · (2004 - 2008)

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