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Manager Sales

Hampton, Virginia, United States
June 05, 2019

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Highly motivated, detail and result oriented management professional, experienced in warehouse operations, general business management, manufacturing/assembly, inventory control, quality control and process improvement, personnel management, conflict resolution, training, supervision, administration, computer literate, working with diverse populations and possesses excellent communication skills.


Warehouse Management Systems Material Resource Planning Systems

Transportation Management Systems Knowledge of GMP/GDP/GWP Compliance

Enterprise Resource Planning Systems Project Management

Customer Relationship Management Systems Shipping and Receiving

Forklift Operations Inventory Control

Kaizen Experience Operations Management

Analytical Thinker 5S Auditing Experience

SAP MM, WMS Lean Management

Six Sigma Yellow Belt A/S400 (EDI,PKMS, JDE Oracle)

RF scanning systems Quality Management (ISO)


APL Logistics Chester, Virginia Warehouse Supervisor 6/2017- 11/2017

Manage daily activities of an AIB rated food grade, near food and non-food import warehouse facility operations.

Forecast weekly and daily workload to assign the appropriate labor and equipment.

Responsible for maintaining accuracy during receiving, picking and shipping, under tight deadlines.

Utilized Continuous Improvement and Lean Management tools to improve operational efficiency, reduce waste, increase profitability and customer satisfaction.

Worked with General Manager to build, implement and sustain new processes, operational SOP protocol to pass AIB and Organic Food audits.

Conduct inventory counts, physical, cycle, slot counting and reconciliation.

Train, coach and mentor warehouse operators to constantly push daily and weekly KPIs.

Responsible for the daily scheduling of warehouse personnel to ensure proper staffing in order to select and ship products at the facility in a productive and cost-efficient manner.

Directs the day-to-day activities in the warehouse. Such activities include shipping, sanitation, maintenance, inventory control, etc.

Generates warehouse productivity reports.

Ensures that the warehouse personnel have safe, efficient equipment in order to perform their daily functions.

Acts as liaison to the General Manager in his absence or when the GM is unavailable.

City of Newport News, Interim Warehouse Manager Newport News, Virginia Premier Staffing Source,Contractor Position, 8/2016-6/2017

Utilized city’s ERP system to fulfill requisitions, purchase orders and warehouse transactions.

Managed blanket POs and P-card, ordering, receipts, accounting entry and reconciliation.

Cataloged slow moving obsolete goods for city’s surplus auction and eventual deactivation from city’s ledger.

Supervised routing, loading of deliveries to city’s agencies to reduce time and fuel usage.

Responsible for receiving, pick/pack and shipping at municipality’s central warehouse.

Responsible for inventory control, cycle and physical count reconciliation.

Communicated with Purchasing Dept.’s leadership to identify inefficiencies and took corrective actions.

Green Forest Cabinetry Chesapeake, Virginia

Warehouse and Operations Consultant Position 4/2016-7/2016

Managed construction of warehouse racking systems and operational workflow processes.

Forecasted personnel requirements based on daily warehouse needs.

Completed warehouse set up four weeks ahead of schedule.

Implemented a 5S program to reduce delays and bottlenecks in pick/pack and replenishment.

Utilized weekly Gemba Walk to point out inefficiencies to stakeholders.

Instituted corrective measures to reduce inefficiencies in warehouse operations, workflow processes and pick/pack functions.

Implemented safety program for equipment and personnel.

POP Displays Yonkers. New York

Assembly Line Leader 9/2012-3/2016

Trained and supervised assembly line personnel up to 20 persons.

Utilized company's ERP system to manage material requirement planning, scheduling, capacity analysis, inventory control and distribution requirements planning for assigned assembly lines or product groups.

Reduced waste of materials through on hands supervision.

Liaised with quality control team to ensure quality assembly of finished goods.

Maintained an average of 85% capacity efficiency.

Supervised pick/pack and shipping of finished goods.

Ensured compliance with companies' safety standards.

Wrote reports and gave oral presentations to keep employees up-to-date on company goals and achievements.

Took corrective action in the case of accidents and delays to minimize extra expenses.

Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention.

Forecasted manpower requirements based on daily workload and company targets.

Target Import Warehouse / California Cartage Company, Remedy Staffing Suffolk, Virginia

Team Lead/On Site Manager, Contractor Position 2/2011-8/2012

Supervised and trained personnel in safe loading and unloading up to 30 personnel.

Defined appropriate metrics and measurements to drive results.

Achieved projected KPIs and productivity metrics were met in manual, automated and forklift operations.

Utilized warehouse management system to manage order selection, pick/pack operations and RF scanning to consistently meet order deadlines.

Assisted in testing and implementation of $14M automatic conveyer belt and order system.

Led warehouse improvement initiatives to advance operational efficiencies.

Damco Distribution, Remedy Staffing Chesapeake, Virginia

Dock Supervisor, Contractor Position 7/2010- 12/2010

Supervised personnel in the operations of the warehouse and cross docks, shipping and receiving, 100 plus employees.

Assisted in implementation of Wal-Mart's Global Logistics System, trained personnel in its use.

Directed and coordinated all facets of unloading, loading of trailers, forklift operations and certain yard jockey activities.

Reviewed logs, reports and identified administrative support function requirements, quality assurance/control issues and initiated corrective measures.

Monitored dock activity and ensure compliance to company SOP, productivity metrics, key performance indicators, company policy and procedure.

Supervised movement of $100M of Wal-Mart's import freight.

Expedited, late and special circumstance freight, using best shipping practices.

Reported inventory damage, overages and shortages and personally rectified issues that might have affected profitability.

International Auto Parts LLC Hampton, Virginia

Warehouse Operations Manager 8/2005-6/2010

Managed operations of the warehouse, layout, design and construction.

Manually created shipments, assigned carriers and dispatched shipments.

Planned and purchased inventory for export.

Leveraged the economic advantages companies' location in a Foreign Trade Zone, mainly through tariff and duty exemption, deferral and reduction

Supervised loading of containers and load planning.

Responsible for equipment and personnel utilized.

Oversaw pick /pack, order selection, accuracy and inventory control.

Prepared shipping documents, customers invoices, investigated and corrected customers complaints.

Managed job performance and work flow of 10 persons.

Utilized lean management principles to reduce labor costs and eliminate redundancies.

Maintained 300% profitability on export sales.

Coordinated with freight forwarders to expedite international shipments.

Negotiated bulk shipping discounts with contracted carriers.

Implemented strategic shipping policies to achieve long and short term sales targets.

Managed shipment schedules to maximize productivity and cut costs.

Created an annual budget and developed a comprehensive plan to accomplish company objectives while staying within budget.

Analyzed costs and revenues to project future trends.

D & D Trading Company New York, New York

International Account Manager 7/2002-8/2005

Identified, prospected and established profitable network of accounts in Scandinavian region within 12 months.

Forecasted sales, budgeted, planned and purchased inventory.

Identified strategic partnerships and gathered market information to gain a competitive advantage.

New product introduction, channel management, business development, and product breakeven analysis.

Trained and supervised account executive staff of 5 persons.

Developed customer service strategies to ensure customer retention and sales growth of 25% average per annum.

Maintained average of 200% profit margin on sales.

Central Park Media New York, New York

Business Development Account Manager 3/2001- 7/2002

Built profitable lead pipeline and database, prospecting and closing on new accounts.

Maintained effective communication to acquire new business or invigorate existing accounts.

Managed inherited and new accounts, account management to exceed annual account quotas by 150%.

Marketed and promoted company's products to leverage brand recognition to generate new business.

Created strategies to develop and expand existing customer sales, which resulted in a 58% increase in monthly sales.

Represented the company at trade and consumer shows to bolster image and grow lead network for business development staff.

Provided creative input into new product acquisitions and introduction.

Octagon Entertainment Inc. New York, New York

General Manager 7/1998-3/2001

Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.

Streamlined firm's operations, eliminated redundancies and reorganized workflow methodologies resulting in a 40% decrease in production costs.

Supervised administrative, production and creative staff of 15 persons.

Strategically refocused company to include music publishing, in-house music production, talent management and merchandising to diversify company's revenues by 200% cumulatively.

Established firm's presence internationally and enhanced domestic presence through revitalized marketing and promotion plans.

Entered revenue and expense transactions and prepared expense reports.

Employed new aggressive promotional efforts to achieve measurable airplay in top domestic and international markets.

Worked with CEO/Founder to secure project funding, assisted in all contract negotiations and talent and equipment acquisitions.

MCM Entertainment AB Stockholm, Sweden

Business Development Manager 12/1991-5/1998

Implemented company's strategic focus, budgeted, forecasted and managed with P&L responsibility.

Identified and secured key consulting projects and sponsorships with multinational firms and media.

Strategic marketing and promotion partnership with startup radio station yielded #2 position in audience share in Scandinavian market in first year of operations.

Achieved market leader status as independent event promoter within 18 months.

Planned and managed event budgets in excess of $1.3M.

Delivered status reports to stakeholders for budgeting and planning purposes.

Monitored team progress and enforced deadlines.

Generated extensive press and media coverage through effective media and public relations.

Supervised administrative, production and event staff of 25 full time employees as well as up to 95 volunteer and part time employees.

Capitalized on industry changes to maximize company revenue.

Planned and executed events, concerts, cruises, tours and festivals.


Hampton University – Hampton, Virginia B.S. in Economics, 1990

Stockholm University - Stockholm, Sweden Certificate in Swedish, 1994

Southern New Hampshire University Candidate for MS Project Management & Operations

Expected Graduation Fall 2020

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