*** *** ****** *********, ****. Plainview #**, Mandaluyong City 1550
PHN: +632-*******
EMAIL: ********@*****.***
MOB: +639**-******* / +639**-*******
Yap-Santos, Rose Aurelia S.
OBJECTIVE
I would want to obtain a challenging and learning position that will enhance my knowledge, abilities and skills for a job and try to be the company’s asset and to grow as well.
WORK EXPERIENCE
10 SEPTEMBER 2012 – 13 March 2013 6 Tele – Credit Investigation ( Contractual )
(Credit Card) Credit Cycle Department
Security Bank Savings
Ayala Ave. Cor. V.A. Rufino St., Makati City
under Agency: Work Savers Personnel Services Inc.
δ Encode credit data to the database for evaluation of client. δ Filing of documents for safekeeping and future used. δ Taking calls to background check clients for Financial and credibility purpose. δ Performs any duties as may be assigned by the Management. 4 FEBRUARY 2011 – 4 JULY 2011 5 Operations Assistant ( Contractual ) Operations Department
Power Mac Center, Inc.
7-A 2nd Street, Brgy. Kapitolyo, Pasig City
under Agency: Pni Management Phils., Inc.
δ Performs any duties as may be assigned by the Management. δ Sometimes PC Troubleshooting
12 NOVEMBER 2008 – 15 MAY 2009 8 Back Office Operator SEPTEMBER 2008 – 11 NOVEMBER 2008 Trainee BackOffice Operator Michaelmar Phils., Inc.
4723 Arellano Cor. Zobel Roxas Sts.,
Palanan, Makati City
δ Responsible for updating Daily Status Report.
δ Endorses seafarers to for training to Training Department. δ Responsible for the Assessment of Training Needs of Individuals & follow – up their performance during the Training.
δ Checks the validity and authenticity of the documents of the seafarers and informing them what documents they still need for possible vessel assignment. δ Prepares POEA Contract of Employment of the seafarers. δ Prepares correspondences for STCW endorsement processing and sea service records. δ Assists and monitors seafarers’ requirements / flow of documents as: SMS Familiarization, PDOS, uniforms, allotment forms, etc.
δ Performs dispatching procedures, final crew briefing and prepares “ Letter to the Master” and other documents to be signed by the joining seafarers to be sent to the Principal, Agent, or Master . δ Arranges the PTA advice / flight arrangements of the joining crew at the airlines from Principals / Owners. δ Advices the Principals / Owners asking for Letter of Guarantee & Ok – To – Boards when needed for the joining crew from the Agents.
δ Advising Emails to the Principals / Owners when the crew has departed as per schedule δ Filing and maintaining of all seafarer SAF files in accordance with approved procedures, as well as filing the in and out communication.
δ Responsible for sending of crew documents to the Principals. 140 San Rafael Extension, Brgy. Plainview #20, Mandaluyong City 1550 PHN: +632-******* EMAIL: ********@*****.***
MOB: +639**-******* / +639**-*******
δ Receives seafarer’s original documents and update QR-OPR-LDF Line-up Dispatch Form to confirm receipt of documents.
δ Contacts and sends seafarers to Medical Clinics, and monitor status up to the time the seafarer’s is declared “ Fit to Work ”.
δ Assists seafarers when borrowing / withdrawing documents. δ Assisting seafarers, visitors to where / whom to proceed. δ Sometimes telephone operator.
δ Receives / dispatches crew mails / packages.
δ Performs other duties as may be assigned by the Management. δ Sometimes PC Troubleshooting.
11 JANUARY 2006 – 24 November 2006 10 Data Encoder & Clerk ( Contractual ) Dept Municipal Permits & Licenses
Filinvest Land, Incorporated
79 EDSA, Highway Hills, Mandaluyong City
under Agency: All Around Services & Merchandising Corp.
Perform clerical functions such as monitoring & updating of 201 land projects
Field work: Releasing the owner’s transfer certificate title/s & other certain documents needed for land projects
Arranging 201 acro files with certain documents needed
Transmitting documents & titles to different departments
Photocopy & segregating of documents for processing to different land projects
PC Troubleshooting
Reconcile of Meralco billings
Reconcile of vat & non-vat & its updating
Reconcile of check accounts & its filing
Reconcile of bank accounts & its monitoring
01 MARCH 2005 – 01 JUNE 2005 10 Dispatching Officer 23 AUGUST 2004 – 28 FEBRUARY 2005 Trainee Liaison Officer II Tradephil Shipping Agencies, Inc.
Ortigas Center Pasig City
Acts as a team leader in the preparation of all documents for processing Re: POEA, Visa Applications and Airline Ticketing.
Assist crew applicants for interview. Reviews and checks new applicants’ documents and their backgrounds.
Responsible in preparing all documents for processing at POEA, Embassies and Airlines.
Responsible for checking all necessary documents needed Re: PRC, NAC, TESDA, POEA, FLAGSTATE License etc.
Responsible for checking all documents prepared by the Liaison Officer, Re: Flag State documents, disseminated documents for the Principal, 201 files, Master Vessel and etc.
Responsible for updating Crew Change Program.
Responsible for dissemination of crew’s documents for 201 files, Master Vessel, Principal and Flag State documents of different countries.
Responsible for Endorsement and Follow Ups of crews Medical Examinations.
Dispatch crew according when they are leaving the country.
PC Troubleshooting
JANUARY 2003 – 2005 2y Part-Time Computer Technician Dept. of Anesthesiology
Mandaluyong City Medical Center
& Intercrew Philippines Agency, Inc.
Crewing and Shipping Agents
Hardware and Software troubleshooting
140 San Rafael Extension, Brgy. Plainview #20, Mandaluyong City 1550 PHN: +632-******* EMAIL: ********@*****.***
MOB: +639**-******* / +639**-*******
SOFTWARE PACKAGES / UTILITIES USED / MACHINES OPERATED & OTHER SKILLS
Disk Operating System ( DOS ), Windows ’98, Windows ’00, Windows XP
Microsoft Office, Internet Explorer Surfing, Anti – Virus Systems, Games
Manual / Electric Typewriter, Personal Computer, Scanner, Printers, Copiers, Faxes
Formatting personal computers, Installing Hardware & Software Component for Personal Computers, do Troubleshooting and Repairing Personal Computers ACADEMIC BACKGROUND
COLLEGE
AMA Computer College – Makati City
2001 – 2008 Graduate B. S. Information Technology
1999 – 2001 Under Graduate B. S. Computer Science
HIGH SCHOOL
1996 – 1999 Regina Apostolorum Academy, Manila
1995 – 1996 National College Of Business Administration, Manila ELEMENTARY
1990 – 1995 Good Shepherd Christian School, Mandaluyong 1989 – 1990 St. John’s Academy, San Juan
AFFILIATIONS
ORGANIZATION: POSITION: YEAR/S:
Junior Philippine Computer Science ( Local ) Member 2000 – 2004 AMA Computer College - Makati Chapter
Junior Philippine Computer Science ( National ) Member 2000 – 2004 AMA Computer College - Makati Chapter
CHARACTER REFERENCE
To be furnished upon request.
PERSONAL DATA
BIRTH DATE : 9TH February 1983 CIVIL STATUS : Married NATIONALITY : Filipino DIALECTS SPOKEN : Tagalog & English IN CASE OF EMERGENCY CONTACT : Ms. Yap, Rosalinda S. ADDRESS : 140 San Rafael Extension, Brgy. Plainview #20, Mandaluyong City CELLPHONE NO. : ( +63922 ) 8078005 or ( +63943 ) 5700890 or ( +63932 ) 4475443 TELEPHONE NO. : ( +632-***-****