Administrative Assistant Customer Service

***** *. ********, *** ******, IL ***** (H) 708-***-**** ( C ) 708-***-**** ************@*****.***

Ann Chopp

Summary

Hard working, well-organized and detailed oriented Administrative Assistant with more than 10 year experience offering excellent communication and computer skills, with the ability to manage a busy office and provide excellent customer service.

Experience

August 2013 - Current

Lincolnway Management

Richton Park, IL

Administrative Assistant

Received payments from tenants and scheduled appointments with tenants.

Reconciled monthly reports for the association and distributed monthly checks and monthly invoices to board members.

Managed office supplies, vendors, office organization and upkeep.

Ordered and distributed office supplies, while adhering to a fixed budget.

Planned and coordinated logistics and materials for board meetings, committee meeting and staff events.

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail.

Greeted visitors, including VIPs and vendors.

Distributed employee notices.

June 2010 – Aug. 2013

Myint Medical

Oak Lawn, IL

Administrative Assistant

Scheduled patient appointments, registered patients and distributed sample pharmaceuticals as prescribed.

Ordered and distributed office supplies while adhering to a fixed budget.

Sorted and distributed mail.

Precisely completed appropriate claims paperwork.

Identified and resolved patient billing and payment issues.

Professionally and courteously verified appointments with patients.

Assisted in the maintenance of medical charts and/or electronic medical records.

Verified patient eligibility and claims status with insurance companies.

Jan 1999 – Sept. 2007

Cook County State’s Attorney’s Office

Chicago, IL

Administrative Assistant

Processed appeals, motions and pretrial agreements.

Received and placed telephone calls to clients and prospective clients.

Scheduled and made appointments for 13 attorneys.

Assisted attorneys in collecting information such as employment, medical and other records.

Completed trial and courtroom requests.

Scheduled all appointments, appearances and briefings.

Filed documents with the courts on behalf of the attorneys.

Maintained calendars for attorneys.

Screed telephone calls and forwarded them to the appropriate departments.

Organized files for court proceedings.

Organized and mail correspondence for all clients.

Obtained signatures from attorneys for legal documents.

Created, indexed and maintained client binders.

Contacted witnesses to testify under oath at court hearings.

Directed and coordinated delivery of subpoenas.

Developed a working relationship with the courts, clients, debtors and attorneys.

Assisted attorneys with reviewing and organizing witness reports.

Filed all court documents on behalf of the attorneys.

Reviewed, edited and proofread legislation for proper grammar, spelling, punctuation, and formatting.

Education

1985

Oak Forest High School

Oak Forest, IL

High School Diploma

References

References are available on request.

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