Document Control Manager

Luanne Hodges

Cell: 408-***-****

Email: ************@*******.***

QUALIFICATIONS

Supervised/Trained ECO and Quotes Analyst and Document Control Clerks to support corporate documentation requirements.

Interface with suppliers to secure component and custom part volume pricing

Create and implement Corporate, ISO and department procedures for Engineering Services support and Logistics Configuration centers.

Research and implementation of electrical, mechanical, firmware, software and packaging changes through corporate Change Control system

Special project team member for New Product Introduction and Oracle implementation, Continuous Process Improvement, Manufacturing Customer Configuration Process development.

Data entry and maintenance into MRP/ERP/PDM system

Head up Change Control Board (CCB) meetings to review and process ECO’s.

Interface with Marketing, Sales and Account Management to support Customer Configuration requirements

TECHNICAL SKILLS

Microsoft Office Suite / Visio / Filemaker Pro / Oracle / Agile / QuoteWin / JD Edwards / 4TH Dimension/ Ask ManMan / Maximo / Product Center / AutoCAD / ISO Auditor

CERTIFICATES and TRAINING

High School Diploma: Irvington High School, Fremont CA

Completed APICS course for New Product Introduction and ECO Implementation

Microsoft PowerPoint Level 1 and 2 at Mentor Training

Microsoft Access Introduction and Intermediate at ExecuTrain and AcademyX

Introduction to Relational Databases at Mentor Training

FileMaker Pro Level 1 and 2 at Mentor Training

Work Management with Maximo through Projetech

Teams in Action for Continuous Process Improvement through Interaction Associates

PROFESSIONAL EXPERIENCE

Bay Associates Wire Technologies Corp., Fremont, CA -3/11 – 3/18

Quotes Specialist/Document Control/Conflict Mineral Program Mgr.

Perform all document control functions to also include: release new part numbers into MRP/ERP system. Process and track all Change Requests, ECO’s and Deviations. Process all NPI packages submitted by Engineering team. Process RFQ’s using customer documentation and AVL, and create in AQM system. Negotiate best pricing and availability from multiple suppliers and load into AQM system. Assign and release internal part numbers. Insure RoHS and REACH compliance as required by the customer. Program Manager for the disposition of Conflict Minerals in regards to our products. Audit/report weekly RFQ status to management team. In-house ISO Auditor to include ISO 13485. Work with Quality group to manage their QSR system. Scan all documentation for online access and storage.

Venture Manufacturing Services Inc. – Newark, CA ( 6 mo contract 2008/2009)

Documentation/Materials Specialist

Review customer product documentation (BOM, assembly drawing and part drawings) for completeness and meeting industry standard to allow a comprehensive quote to build product in the contract manufacturing NPI environment. Review, process and distribute manufacturer Product Change Notifications (PCN) to customer support team.

Neutronix/Quintel Inc, - Morgan Hill, CA 7/07 - 4/08

Engineering Services Senior Specialist – (START-UP LOST FUNDING)

Responsible for processing ECO’s through Design Engineering for implementation. Ran CCB review meetings. Insured Contract Manufacture built to current documentation. Performed material transfers to CM from NPI builds. Distribute all approved changes and new documentation. Create/Release new part numbers from ERP system. Verify the system product structure met customer requirements to include unique designed parts and software.

Amphenol-TCS – Milpitas, CA 12/04-7/07

Engineering Services/Documentation Coordinator

Work closely with Cisco’s program/account managers to review ECO’s and Deviations, and perform BOM scrubs for products prior to release. Part number creation/assignment. Support and process customer ECO’s and Deviations for national and international manufacturing facility using customer database (MXO & Agile) to extract information for implementation. Maintain Oracle Engineering module database for all products built in all facilities. Create AutoCAD drawings for labels and release into Electronic Print Room for access worldwide. Perform scheduled internal plant ISO audits and Document results in CPAR database. Maintain Incoming Inspection files and FA reports.

ALZA (Johnson & Johnson) – Mtn. View, CA (9 mo contract KELLY SERVICES 2004)

Document Control Associate II -FACILITIES

Verify Facilities Maintenance and Calibration work orders for GMP compliance. Process work orders for data entry and maintain database for Facilities director’s reports. Audit facilities maintenance and calibration files for cGMP compliance. Create and maintain facilities dashboards outlining work flow processes and response matrix. Special projects creating workflow for Facilities DCO process and construction documentation Turn Over Packages.

KAISER PERMANENTE Santa Clara CA – (8 mo. contract KFORCE 2003/2004)

ADMINISTRATIVE ASSISTANT TO DIRECTOR OF BUSINESS OFICE

Administrative support for the Regional Director and Manager of Patient Business Services as well as to the onsite and offsite office staff. Scheduled meetings, take and publish meeting minutes, compiling staff statistics of patient support, maintaining office supplies, office equipment, expense reports, filing and special projects. Organized relocation of the Business Office working with facilities, movers and construction staff to insure a smooth transition.

PEMSTAR INC., San Jose CA 2/00 – 9/01

QUOTES ADMINISTRATIVE SUPERVISOR (9/11 LAYOFF’S)

Trained and supervised three Quote Specialist. Process Request for Quote (RFQ) by evaluating customer assembly, BOM and piece part drawings submitted by Sales/Program Managers. Secured volume pricing from component and custom part suppliers, with delivery commitments for production and NPI builds. Maintain QuoteWin database, working in Agile and Oracle to retrieve BOM data for quotes. Compile material, test and labor cost for Final rollup with margin’s. Expedite pricing and delivery dates from Suppliers for Program Managers. NPI Team member.

GOLF PRO INTERNATIONAL, San Jose CA 1999/2000

DOCUMENT CONTROL MANAGER – START UP LOST FUNDING

Implement Document Services procedures and process to include: Part Number issue/maintenance, Deviations, Change Request, Change Orders. MRP (JD Edwards) database maintenance, document distribution and Change Control Management. Assist Engineering in creating ECO’s for manufacturing, and field service installations. Create and maintain Change Control database.

QUANTUM CORPORATION, Milpitas CA 1990/1999

Customer Service Group DOCUMENT CONTROL SPECIALIST

Responsible for tracking the review and incorporation of corporate ECO's into the CSG division. Issuance of CSG part numbers, release, maintenance and tracking of ISO Procedures, Process Instructions for division. Documentation reports published to CSG Worldwide distribution. Maintain 7 FilemakerPro databases to support CSG WW mfg.

PRODUCT COORDINATOR

Responsible for supporting the release of all new products to Worldwide Logistics Configuration Centers. Maintain documentation for Generic product, and support tier 1 Customer configuration requirements. Support/backup Packaging Engineer. Special Projects, MRP conversion from ManMan to Oracle. Insure manufacturing documents support the configuration requested by the Customer.

CONFIGURATION SPECIALIST

Responsible for all 3.5" Customer configurations. which included: create/release documentation required to support customer configurations. Maintenance of Ask ManMan, EC Tracker and CCR/Project Tracker

ECO ANALYST SUPERVISOR

Supervised six EC Analyst and 1 Admin. Other responsibilities included: Maintenance of EC Tracker and Ask ManMan Engineering Module. Check ECO packages for consistency and implement ECO procedures. Issue new P/N’s.

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