Customer Service Assistant

Sarah-Ann Bloom

** ******* **., ************, *.Y. 12601 ********.*****@***.*** 845-***-****

SKILLS - Manage the food and beverage provision for functions and events. Supervise catering and waiting staff at functions, Organize, lead and motivate the catering team ensure health and safety regulations are strictly observed. As well at monitor the quality of the product and service provided. Resume reflect charge of maintaining stock of beverage Interacted daily with customers and rang them out using the front of the house POS. Always ensure they are satisfied with the service delivered.

EDUCATION

State University of New York, New Paltz- BA of Fine Arts, Ceramics Minor in Art History and Psychology GD-May 2015

Rockland Community College, Suffern New York,

Associates in Photography.

EXPERIENCE

Waitress for Main Course Restaurant, Poughkeepsie, NY 2017-Present

•Consistently memorized specials and informed customers for their nutritional needs

•Expedited food and answered phone calls simultaneously

•Responsible for stocking food and beverages for the kitchen

•Maintained the cash register and POS constantly

Ceramics Instructor for Art Centro, Poughkeepsie, NY 2016-Present

•Arranged and executed class curriculum for six weeks at a time

•Provide Instruction of all ages

•Make sure that all students are proficient in multiple pottery skills

Team leader for Main Course Catering, New Paltz, NY 2013-Present

•Supervised teams of waiters to conduct various functions according to clients schedule

•Arranged event setting with detail and precision

•Attended to guest needs in timely and efficient manner

•Resolved any and all venue issues with guests, staff, and venue

Studio Assistant for SUNY Rockland Ceramics Department, Suffern, NY 2007- 2015

•Cleaned and arranged ceramics studio

•Arrange and monitor firings, and prepare for future firings of the studio kilns

•Guided students with ceramics projects as needed

•Mixed and maintained glazes, precisely measuring component

REFERENCE AVAILABLE UPON REQUEST

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