YUSUF OLUWASEGUN MICHAEL
Temporary Address: No *, Thomas Estate, Ajah, Lagos.
Permanent Address: No 72, Badore / Addo Road, Bakery Bus-stop, Ajah, Lagos.
Objective – A highly ambitious customer service professional. I am confident, articulate and possess customer relations and negotiation skills which would make me an asset to your organization. To strive for excellence and precision at all times, in all position and circumstances, attaining professional distinction and proficiency.
Age: June 13, 1989
State Of Origin: Lagos
Marital Status: Single
Alliance for Democracy (AD) 2018 - 2019
No 26, Obanikoro Street, Ikorodu road, Lagos.
Candidate (Lagos State House of Assembly)
Eti-Osa Constituency I
Political Attributes: I am a confident, articulate and multi-faceted Politician who is well respected by the electorate in my constituency and beyond. Adept at delivering effective and engaging talks and presentations to a broad range of audience. Great ability to identify and ideal with complex problems. Excellent leadership, management and motivational skills. Excellent communication, interpersonal and presentation skills. Sound knowledge of key issues facing my constituency and the state party policy. Thorough knowledge of the issues involved when dealing with multi-racial community. My passion for social justice, making tangible difference in the community and resolving people’s problems makes me fit for the task.
Political Engagement: Ensure weekly political meetings with electorate to discuss any issues they might have in their different wards and slums. Bringing up wards and constituency issues during board meeting and parliamentary sessions. Campaigning on behalf of my party during election time. Drafting and reading proposed legislation. Conducting research, both independently and via researchers on various issues in a bid to better understand the people’s needs.
Duties: During my course of contesting, I’ve strive to improve the safety and quality of life of residents in my local constituency especially in Ikota and its environs. Liaising with local officers to tackle issues affecting the community, such as security, social services, empowerment program and the likes. Visiting residents, inquiring about their problems and offering solutions. I thrive in situations where I can meet people, have informal conversations and offer my assistance to them. Provided support for party group meetings and meetings of related bodies. Advised on policies and procedural matters and undertook follow-up works. Assisted group officers in the execution of their duties. Monitored implementation of group decisions and provided “report back” system. Managed political office and interfaced between the political group and the office structure.
Political Achievements: Invested in two slum community in Eti-Osa local government constituency I. Empowered the youth in Ikota and Jakande community respectively. Graduated 420 trainees in different various skills like fashion design, make-up, catering, photography, beads and turban-making, barbing, web-design and hair-dressing respectively. Second batch graduated 480 trainees in both communities. Furthermore, solve many personal individual problems and invested in the sanitation of some communities. Managed over 1200 people during the political campaign and ensuring their safety and other petty things.
First Option Private School 2016 - 2018
Km 41, Lekki Epe Express way, Abijo, Lekki, Lagos.
Class Teacher (upper primary)
English – Language
Classroom Management: Taking charge of the class, focus on disruptive students, give incentives to do their best on seat – works and take – homes, establish friendly consequences for misbehaving, misconduct or rules defaulters, give students/pupils rooms for freedom to explore themselves and welcome feedbacks from them, create a positive relationship in class, using praises as a powerful tools, create a safe learning environment.
Proprietress Meeting Representative: Representing the Proprietress of the school in crucial meetings and evaluating the outcome of the meeting.
Common – Entrance and Junior Waec Instructor: Took English Language intensively for both the primary and the junior secondary ahead for the examinations.
Extra-Curricular Coaching: Averagely take any other subject during lesson or summer coaching or private lesson. Moreso, engage in activities like Spelling Bee competition, building pupils for presentation and news casting, Young Author’s Day (YAD) – guiding the pupils to write their own story, sport activities and inter – school competition.
Educational Motivator: Driving the students’ desire to yearn for academic excellence, intrinsic orientation towards, strategies on how to improve academically, create a competitive class, etc.
Seminars: On behalf of the school, attends seminars and evaluate other colleagues, the outcomes of the seminar and how it is being implemented.
MacDonald Trevan School 2014–2016
No 12, Adeba Street, Lakowe, Lagos.
Assistant Head Teacher.
Ensuring the perfect running of the curricular activities of the school and the involvement of both students and parents
Delivering appropriate educational services to the school, adequate equipment to enhance the rapid learning of the students and the teachers.
Ensure accurate documentations of the income and outcome expenditures of the school funds.
Taking all possible measures to timely resolve parents’ complaints and provide a promising solutions.
Provide advices to parents on their child’s education and the necessity of positive improvements.
Hub Media Store 2012 – 2014
Lekki Palms Shopping Mall, Lekki, Lagos.
Customer Care Representative
Maintained better customer relationship within and outside the organization.
Implemented Sales Strategies.
Multi-tasking and meeting up every customer’s needs on or before the time given.
Ensured to resolve client inquiries and request.
Ability to “Read” customers – behavioural psychology.
Wearing a smiling face and a calming presence before the customer.
Goal Oriented Focus.
Ability to handle surprises, pressures, insults and praises.
Willingness to learn and adapt to the updated technology and style.
Ability to absorb customer’s pressure and negativity.
Modern Business Machine (MBM) Computer Institute 2010 – 2012
Responsible for the everyday learning of the basics in computer and its environs.
Apply modern designs to creativity, using Corel Draw and Adobe Photoshop.
Ensure every student engage in extra technical activities to enhance their creative skills and abilities.
Ability to teach students any upgraded version of any ios version of any system.
Teaching the theoretical aspect of Computer Program.
Ensure students engage in a mini project on behalf of the organization.
CERTIFICATIONS & TRAININGS
Top Naija Music Award (Nominated Best Musical Video, 2015) 2015
oRelationship with Friends and Fans
oExcellent Communication Skills
MBM Computer Institute – Diploma in Info Tech & Graphic Design 2006
Oxford University Press International Professional Development. 2018
Certification of Attendance
University of Ado–Ekiti, Ekiti State.
BSc. (Ed) Computer Science 2007 – 2012
Kuramo Senior College, Victoria Island, Lagos State.
SSCE 2000 – 2006
Jesilo Children School, Ikota First Gate, Ikota, Lagos.
Primary School Leaving Certificate 1995 – 2000
Comprehensive understanding and knowledge of Customer Relations, Clear Communication Skills, Negotiation and Persuasion Skills, Time Management Skills and Call Center Service Operations.
Top Naija Music Award Team Leader
Area C Youth Vocalist
Candidate for Alliance for Democracy 2019
LEADERSHIP POSITION HELD:
Computer Science Class Governor (2010 – 2011)
Music Coordinator Badore District (2016 – Present)
Youth President Eti-Osa Forum (2018 – Present)
Candidate for Lagos State House of Assembly under Alliance for Democracy (AD)
INTERESTS AND ACTIVITIES:
Networking, Community involvement activities, socializing with friends and family, Sporting Activities.
Willing to relocate.
Willing to travel up to 70% of the time.
Ability to work under pressure with no or little super-vision and meet deadlines.
Self-motivated, target and result oriented.
Excellent interpersonal and problem solving skills.
Physical and mental alertness.
Good team player with a strong analytical mind.
Proficiency in the use of Microsoft Word, Power-point, Corel draw and Internet application.
Available on Reques