WYTEKA WILSON
TOMBALL, TX *****
318-***-**** • ******@*****.***
SUMMARY
Detail-oriented pharmacist with over 20 years of staffing, clinical, and administrative experiences in retail, mail order, hospital, and managed care settings. Recognized as a leader and team player with noted strengths in customer service and all aspects of management. Able to adapt to changing environments, excel under pressure, and handle multiple tasks simultaneously. Effective in communicating and collaborating with health care professionals and patients to support desired outcomes and maintain positive relationships. LICENSES & CERTIFICATIONS
Registered Pharmacist, Texas Board of Pharmacy: 36417 Basic Life Support (AED & CPR) Provider Certification, American Heart Association National Sterile Compounding Training for Pharmacists, Texas Society of Health-System Pharmacists PROFESSIONAL EXPERIENCE
Budget Pharmacy, Spring, TX Oct 2016 – Present
Pharmacy Manager
Direct workflow and supervise performances of one pharmacist, one technician, and one clerk in filling 500 prescriptions weekly
Communicate with interdisciplinary teams to recommend therapeutic dosages, optimize regimens, and resolve patient care issues
Ensure compliance with state and federal laws by performing audits, maintaining records, and managing pharmacy inventory including controlled substances
Organize monthly wellness events for senior citizens at nursing homes or assisted living facilities; discuss nutrition and wellness topics and provide blood pressure and diabetes testing AHS PharmStat, Multiple Locations, TX Apr 2016 – Present Staff Pharmacist – Per Diem
Provide pharmacy operational support at retail pharmacies as needed; covering approximately three to four shifts monthly
Review and evaluate prescriptions for appropriateness; assess allergies, duplication of therapy, and drug interactions
Expert Global Solutions, Remote Oct 2015 – Mar 2016 Clinical Pharmacist – Contract
Completed drug utilization reviews weekly and provided clinical coverage determinations within defined turnaround times for Medicare Part D patients
Provided approval and denial decisions for coverage determination requests; requests included prior authorizations, step protocol reviews, non-formulary exceptions, tier cost, off-label use, and quality limit with Medicare guidelines.
Interpreted clinical information and patients’ medical records to determine medical necessity based on clinical appropriateness and guidelines
Wilson 2
Responded to escalated cases regarding determinations and redeterminations with members, pharmacies, and providers
Served as subject matter expert for healthcare providers and members regarding coverage determinations
Assurance Consolidated Pharmacy, Splendora, TX Apr 2014 – Jun 2015 Pharmacist-In-Charge
Directed workflow of two technicians and one clerk in filling 250 prescriptions weekly, ensuring increased efficiency and productivity during busiest hours, resulting in minimal service disruptions
Reviewed and monitored pharmacy budget, revenue, gross profit, inventory, and losses; ensured proper billing and management of inventory and returns
Managed human resources and associated functions including interviewing, hiring, onboarding processes, training, and performing annual performance evaluations
Managed marketing and publicity, resulting in increased prescription volume from 10 to 40 prescriptions daily
Led monthly staff meetings highlighting current metrics and issues; discuss expectations and available opportunities to improve performance
CVS Pharmacy, Conroe, TX Dec 2013 – Apr 2014
Staff Pharmacist
Processed and filled prescriptions with accuracy and efficiency, averaging 3,500 prescriptions weekly
Provided counseling to customers on prescriptions, over-the-counter medications, and medical devices including potential adverse effects, drug interactions, and lifestyle modifications/diets
Initiated prior authorizations requests for patients to insurance companies and assisted with appeals for medications not approved
St. Francis Medical Center, Monroe, LA Jan 2009 – Nov 2013 Staff Pharmacist
Performed clinical review of patients’ medication profiles assessing drug-drug interactions, duplicate therapies, renal adjustment, indication for use, duration of therapy, and laboratory monitoring
Performed clinical activities for inpatients including medication reconciliation, IV to PO conversions, therapeutic drug monitoring, and drug therapy counseling
Supervised and trained pharmacy technicians and interns on pharmacy workflow and policies and procedures resulting in developed competencies and skills
Served as a drug information resource for physicians and nursing as needed for topics including formulary selection, drug interactions, and compatibilities
Compounded IV sterile admixtures using aseptic technique for inpatients Medco Health Solutions, Irving, TX Oct 2007 – Nov 2008 Staff Pharmacist
Provided counseling to patients on medications, drug stability, and efficacy
Provided solutions for drug therapy interruption such as medication replacement when necessary
Communicated with interdisciplinary teams to optimize regimens and resolve patient care issues EDUCATION
Bachelor of Science – Pharmacy, University of Louisiana at Monroe School of Pharmacy, Monroe, LA: 1996