Administrative Assistant Customer Service

Brenda J Beals

** ******** ******, *********, ** B3A 3B7

902-***-**** ***********@*******.***

ADMINISTRATIVE ASSISTANT

A talented professional with a wide knowledge of expert cleaning standards and practices. Demonstrated experience in a fast-paced government work environment with a focused attention to deadlines and on-time task oriented completion of duties. An individual with an easy going nature and an innate ability to get along with both colleagues and management.

CORE COMPETENCIES

Reception Duties

Telephone Etiquette

Filing

Data Entry

Cleaning Windows

Email

Correspondence

Flexible Hours

Bondable

Health & Safety

Communication Skills

Customer Service

Attention to Detail

Teamwork

Reliable

SKILLS ACCOMPLISHMENTS

Administrative

•Maintained and updated filing systems, office supply inventory, mailings and database systems

•Communicated with customers regarding information and resolving complaints

•Demonstrated experience in routing, sorting and opening incoming mail; coordinated and prepared all outgoing mail

•Coordinated the compiling, copying and sorting of file and records within the office and for all business transactions

•Provided proofreading of outgoing materials, records and reports

•Greeted visitors or callers and handled their inquiries or directed them to the appropriate persons according to their needs

Cleaning

•Sanitized washrooms, fixtures and receptacles

•Demonstrated experience in cleaning floors by sweeping, mopping or vacuuming

•Followed procedures for the use of chemical cleaners to prevent damage to floors and fixtures

•Mixed water and detergents or acids in containers to prepare cleaning solutions, according to specifications

•Cleaned windows, glass partitions, or mirrors, using soapy water or cleaners, sponges and squeegees

•Notified Managers concerning the need for major repairs and other maintenance related matters

•Dusted furniture, walls, machines and equipment

•Gathered and removed garbage, recycling and unwanted materials to appropriate disposal areas

RELEVANT WORK EXPERIENCE

Administrative Assistant (Casual), Department of Community Services, Halifax, NS 2007 - 2009

Receptionist, Dartmouth Community Services, HRM, NS

Cleaner, Imperial Cleaners Limited, Halifax, NS

2018 - 2019

Cleaner, Service Master, HRM, Nova Scotia 2014 – 2017

Cleaner, GDI Integrated Facility Services, Halifax, NS 2013 – 2014

Cleaner, CND Cleaning Company, Chain Lake Drive, HRM, NS 2002 – 2013

EDUCATION

Secretarial Course (Word Processing), Dartmouth Career College, Dartmouth, NS

Clerk Typist Course, Adult Vocational School, Halifax, NS

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate