Elena Mino
Reliable, Dependable, Trustworthy
***********@*****.***
Objective
To obtain a rewarding position teacher which will allow to leverage prior experience for future professional growth. My previous employment/personal experiences have provided me with valuable organizational and hardworking skills that I plan to apply to my future job.
Education
Experimental del Tachira
Bachelor degree in Psychology July 1985- August 1989
Work Experience
La Quinta Inn and Suites October 1995- December 2018
Housekeeping Supervisor/Breakfast/Laundry Manager
Holding meetings with Housekeeping staff to discuss their job functions.
Listening to, understanding, and clarifying guest concerns. Inspecting the cleaning and servicing of guestrooms and public areas.
Approaching guests in an attentive, friendly, courteous and service-oriented manner.
Making sure that all Guest Rooms have appropriate supplies and linens in them.
Maintaining guest confidentiality at all times.
Ensuring that rooms and bathrooms are cleaned on a daily basis. Inspecting guest rooms and guest areas.
Supervising the disposal of trash and waste.
Directing housekeeping staff to ensure a high standard of cleanliness in all public areas.
Delegating work to meet business objectives and goals.
Maintaining a high standard of personal appearance and grooming.
Vacuuming carpets and mopping and sweeping tile floors.
Training up new housekeeping staff.
Maintaining an inventory of guest room and housekeeping supplies.
Complying with all health and safety standards.
Maintaining key control.
Received and sorted all articles by kind, color and degree of soil
Ensured to set proper drying and cooling times for different types of linen
Administered cleaning agents to laundry according to product specifications
Inspected all laundry and linens and recorded damaged or stained items
Prepared and distributed towels, washcloths, gowns, and other linens to their proper cabinets or rooms
Maintained a clean and safe environment at all times
References
Pedro Ondarroa, La Quinta Inn and Suites General manager
Luz Gomez, La Quinta Inn and Suites Manager
Joseph Capusa, La Quinta Inn and Suites Assistant Manager
Daniel Castillo, La Quinta Inn and Suites Assistant Manager