Mental Health Manager

Amy F. Bowman

**** ** **** *** ***. E*** Tamarac, FL 33319

Email: **************@*****.***

Telephone: 248-***-****

Professional Experience

Chrysalis Health- 2/19-current

Outpatient Mental Health Therapist

• Providing mental health and substance abuse services in the home, office, school or community environment following the discipline standards abiding to the Medicaid and Agency policies and procedures.

• Completion of all required clinical paperwork in accordance to their due date and Medicaid timelines

• Maintain timely and accurate documentation in preparation for chart auditing to ensure that services are in compliance and quality assurance of services which were provided to each individual client.

• Maintaining knowedlge and continued education of evidence based treatments and the DSM V

• Knoweldge of community resources and providing those resources to the clients when necessary

• Provide crisis and safety planning for clients in crisis in an effort to avoid having to Baker Act clients into the hospital

Anne Arundel Medical Center Oct. 2018-Feb. 2019

Behavioral Health Navigator

● Receive referrals from the ER and hospital for mental health patients who need assistance with connecting to community resources

● Maintain a detailed tracking system to manage caseload and report stats to the grant at the end of each month

● Primarily work independently as well as with the community navigator and a back-up team

MHM Services, Inc. (Correctional Facility-Jessup) 03/16-9/18 Mental Health Professional (3/17-7/17)

Re-Entry Coordinator (7/17-09/18)

● Conduct sessions with incarcerated men to develop their treatment plan/release plan

● Daily therapy rounds on the tiers with the severely mentally ill men

● Provide individual and group therapy/re-entry planning sessions

● Provided crisis intervention when necessary

● Maintain clinical documentation (treatment plans, clinical notes, release plans and discharge summaries to home institutions or community agencies, tracking spreadsheets with monthly statistics)

● Development and maintaining professional relationships with Department of Corrections custody staff, case management, mental health, nursing and medical, parole/probation, community/Gov’t agencies/programs, hospitals and relatives of the incarcerated men to coordinate a structured, stable and safe release home plan for incarcerated men and women

● Conduct a Life After Release Group that includes integrating back into society, employment (skills inventory, resumes, cover letters, mock interviewing) and life coaching

Mental Health Associates of Montgomery County August 2015-December 2015 Case Manager, Rockville, MD

● Assist individuals who are housed under the McKinney 10 and 12 programs with their case management needs including a once a month food delivery

● Provide crisis resolution when needed

● Development of goals with clients to meet their needs

● Assist clients with applying or retaining public programs Care Worker-Temp Employee June 2015-August 2015

Magellan Health Provider Group (via Psych Pros), Columbia, MD

● Assisted Carefirst members with enrolling into the behavioral case management program

● Answered the a multi-line phone que

● Conducted the CHI psychological assessment with enrollees Service Coordinator June 2014 – December 2014

Service Coordination, Inc., Columbia, Maryland

● Assisted people with developmental disabilities in gaining access to community-based services and supports appropriate to their needs, strengths, and life goals

● Met with individuals and their families to develop, revise, update, and implement an annual Individual Plan for Developmental Disabilities Administration services

● Assessed need and helped with person-centered crisis and goal planning

● Conducted research on behalf of individuals to locate providers of needed services Disability Assistance Outreach Specialist November 2012 – May 2014 Health Care for the Homeless, Baltimore, Maryland

● Conducted benefits outreach at homeless shelters, mental health agencies, and hospitals

● Navigated clients through the systems to obtain publics benefits and housing resources

● Served as a Veterans Administration (VA) liaison for homeless veterans

● Advocated at various events and rallies, including Lobby Day in Annapolis, MD and the National Homeless Person’s Memorial Day in Washington, DC SOAR Application Specialist Case Manager May 2009 – November 2012 Community Mental Health Services of Livingston County, Howell, Michigan

● Created SSI/SSDI Outreach, Access, and Recovery (SOAR) Program for service delivery

● Collaborated with community resources and built strong relationships with individuals in local government and the disability, legal, and social services communities

● Provided informal SOAR training to other representatives in the area

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