Human Resources Manager

SANDRA GRAHAM, PHR, SHRM-CP

*** ****** ****** *******, *** Jersey 07666

201-***-**** ************@*****.***

HUMAN RESOURCES

Talented human resources professional, with a successful record of managing and streamlining HR operations and systems for organizations. Skillfully facilitate strategic HR initiatives and training programs to support companies across multiple locations. Specialized expertise in the areas of recruitment, onboarding, with key strengths including:

Human Resources Operations Management Talent Management Full Cycle Recruitment Performance Management

Onboarding & Training Payroll & Benefits Administration

Strategic Planning Regulatory Compliance HR Metrics & Reporting Union Experience/Contract Negotiations

PROFESSIONAL EXPERIENCE

SINGER EQUIPMENT COMPANY, SINGER NY, LLC, Paterson, NJ April 2018 - Present

Regional Human Resources Manager (multiple locations in NJ, NY) Using my business acumen and HR skills to add value to an evolving Human Resources department. Responsible for providing leadership and support for union warehouse and non-union office employees, working with employees and leaders at all levels of the Company.

Responsible for full cycle recruiting process

Ensured compliance with all local, state and federal laws

Assisted and compiled required data for EEO-1 and Affirmative Action reporting

Developed and partnered with management on Performance Management Processes

Coached management and conducted training to ensure managers/supervisors managed employees effectively and consistent with company culture

Managed LOA processes consistent with FMLA and ADA compliance requirements

Enforced company policies pertaining to employee conduct, performed investigations and ensured adequate corrective actions to bring a positive resolution to any and all issues

Participated in special projects, initiatives and provided general support for HR programs

CAMBRIDGE SECURITY SERVICES CORPORATION, Newark, New Jersey August 2017- February 2018

Regional Human Resources Manager (Northeast Division) Using my business and HR skills to work with employees and leaders at all levels of the Company to help lead change and drive employee engagement.

Understood the day-to-day operations of the business and ensured consultation, projects and services delivered address business needs.

Created effective locations through support and development of work & management processes

Collaborated closely with Operations to ensure HR services are aligned with business objectives.

Developed appropriate recommendations to support best interests of the employee and company

Delivered appropriate messages based on organizational needs.

EXTENSIS GROUP LLC, Woodbridge, New Jersey May 2015 - April 2017

Human Resources Manager One of a team of Human Resources professionals that provided human resources support and delivered a full suite of HR services to client owners, influencers and decision makers to become the essential go to person for enterprising, and entrepreneurial companies for any HR related matter.

●Maintained a client base of over 65 individual clients with worksite populations of over 500 employees

●Partnered with sales, operations, payroll and the benefits departments to achieve maximum outcomes and results for all the clients in my book of business

●On-boarded new clients and supported them from their on-boarding to completion of their benefits set up, and beyond (master, small business markets)

●Created customized policies and handbooks that were federal, state, city/municipality legally compliant

●Managed and resolved complex employee issues, by conducting effective, thorough and objective investigations

●Provided disciplinary and performance management guidance, coaching, and counseling to owners and decision makers

●Served as subject matter expert in all HR related matters to help resolve any and all issues in a timely manner

SANDRA GRAHAM, PHR Page 2-201-***-**** ************@*****.***

XEROX HR SOLUTIONS, Little Falls/Secaucus, New Jersey December 2010 - May 2015

Senior HR Specialist Secaucus, New Jersey April 2012 - May 2015

Senior member of HR team managing HR activities such as ensuring compliance with federal and state laws, validating and processing benefits and claims, responding to benefits questions, and coordinating weekly client payroll.

●Leader of team that facilitated successful migration of 3,000+ Gannett retirees nationwide from multiple health plans

to one single plan in 2012

Benefit Specialist – Little Falls, New Jersey – December 2010 – April 2012

Served as liaison between clients, employees, and service providers to resolve issues. Maintained current knowledge of all plan provisions as well as Section 125, COBRA, HIPAA, FMLA, ADA, ERISA, impacting employee benefits plans.

MACY’S, Paramus, New Jersey November 2008 - December 2010

Multinational department store chain operating 790+ retail stores with revenues of $9.3B.

Selling Specialist, Michael Kors

Specialized in selling and promoting Michael Kors clothing line. Maintained client database on information such as sizes, preferences, and special occasions. Contacted clients with information on merchandise that matched their profile.

THE HOME DEPOT, Passaic, New Jersey October 2006 - June 2008

World’s largest retailer of home improvement and construction products and services with 2,200+ stores and $74B+ in revenues.

Store Human Resources Manager

Single point of contact in store for all Human Resources needs and activities including talent management, training and development, benefits and retirement plans, performance evaluations, internal investigations, payroll and attendance, compliance, and corporate reporting on health and safety for 150+ employees.

ARAMARK CORPORATION, East Rutherford, New Jersey April 2001 - October 2006

Leading global provider of food service, facilities, and clothing to businesses, educational institutions, sports facilities,

Promoted to District Manager 2003

Directed all HR activities for New Jersey / New York region encompassing 3,000+ union and non-union employees across multiple locations. Interpreted and negotiated union contracts. Mediated employee grievance discussions. Managed employee coaching and training activities. Directed full cycle recruiting process. Ensured compliance with company, state and federal guidelines. Evaluated and reported on employee performance.

Human Resource Manager, New Jersey

●Reduced turnover from over 75% to less than 20% in two hiring cycles by partnering with executive management to develop and institute onboarding / training system.

●Played key role in successfully negotiating two union contracts.

EDUCATION, TRAINING & CREDENTIALS

Master of Science, Human Resources Development

Villanova University, Villanova, Pennsylvania

Bachelor of Science, Textiles & Clothing / Marketing

The Ohio State University, Columbus, Ohio

PHR Human Resource Certification Institute (HRCI)

SHRM-CP Society for Human Resources Management

Member of both National and local chapters of Society of Human Resources Management (SHRM)

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