DIRECTOR MANAGER

Area of Focus: Information Systems

Objective

Strategic, performance-focused, and goal-oriented professional,

offering broad-based experience in information technology and information systems management.

Areas of Expertise

Information Systems Systems Integration Process Optimization Business Intelligence

Strategic Leadership Data Extraction, Modeling and Analytics

Root Cause Analysis Electronic Medical Record Systems SQL Server

Relevant Experience

The AXIA Institute Michigan State University, Midland, MI

Research Leader, Digitization Month 2018–Present

Create self-funding project portfolios focusing on digital supply chains through national and international agencies, state and local agencies, fellowship grants, and private industry funding

Supervise and guide multi-discipline faculty project teams through the research project process

Introduce and lead a research program in the area of supply chain digitization

Cultivate positive relationships with key resources and establish an external network of private industry technical peers

Ensure the delivery of “proof-of-concept” innovative technology with a clear path toward commercialization

Central Michigan University, Saginaw, MI

Information Technology Manager, CMU Health CMU Medical Education Partners Month 2013– Month 2018

Spearheaded the EPIC electronic medical record (EMR) system’s design, interface, and optimization of nine CMU Health Saginaw clinics, as well as the preparation, go-live, and support of six CMU clinics

Prioritized key functions including user training, IT/IS support, data analysis and reporting, asset acquisition, replenishment and support, and the evaluation and selection of all IT and IS systems and technologies

Fulfilled key tasks which involved formulating disaster recovery plans; monitoring systems in collaboration with CMU’s Office of Information Technology (OIT) Team; supporting 50 physicians, 200 residents & 100 staff

Served as liaison and key contact person among senior management of eCovenant

Led six full-time information technology and systems employees

Played multiple roles encompassing information security officer, appointed member of Affiliate Physician Advisory Committee (APAC), chair of the Information Security Committee and the Security Risk Assessment - Corrective Action Plan (SRA-CAP) taskforce, and implementation lead for all projects and initiatives

Championed the improvement of the performance of the systems and its users, the workflows of current and future systems and all IT and IS projects and initiatives

Took charge of generating annual security risk assessment and corrective action plans; developing workplace information security program; and handling an inventory of over 400 laptops, desktops, and tablet devices as well as 50 printers and multi-function devices

Guaranteed strict compliance of all information technology systems with the Health Insurance Portability and Accountability Act (HIPAA)

Supported the needs of meaningful use, QPP, MIPS, HEDIS, PQRC and MICR

Led the internal SharePoint site and all Office 365 groups

Served as driving force in the successful accomplishment of the following system implementation: EPIC, XMedius FaxServer, VOIP, M-Modal dictation, Outcome Health patient education, Two-factor auth for EPCS, Televox text messaging, MyChart patient portal, Prompt data tool

Covenant Healthcare, Saginaw, MI

Clinical Data Decision Support Analyst, Patient Safety and Quality Department Month 2010– Month 2013

Oversaw the execution and training of a fully integrated decision support system

Rendered direct clinical analytical assistance on clinical resource management

Set strategic direction to the formulation and implementation of database SQL queries and stored procedures

Responsible for devising extract, transform, load (ETL) packages, and organizing data models to evaluate the financial impact and clinical outcomes of changes in practice patterns through complex data analytics

Collaborated with analysts in maintaining, verifying, and sharing databases

Completed various surveys and requests for information from business associates and other agencies

Generated and delivered practice pattern and resource utilization reports using SSRS and Crystal Reports

Supported senior management in determining volumes, profitability, identifying future service growth, usage of clinical resources, identifying opportunities for improvement, reduction in cost resource consumption, and patient safety and quality

Demonstrated technical competency in producing user interfaces to databases to enter data, report on collected data, and provide dashboards

Mobile Realty Re/Max Results & Best Real Estate, Bay City, MI

Broker Owner Realtor Month 2005– Month 2013

Rendered direct assistance to buyers and sellers in the sale or purchase of real estate properties

Collaborated with home inspectors, lenders, appraisers, fellow brokers and salespeople, local municipal staff and taxing authorities to work towards a successful real estate transaction

Proactively participated

attended conventions, training sessions, seminars, speaking engagements, luncheons, and various other networking functions.

Earlier Career

ALT Database Design and Consulting, Bay City, MI

Owner Project Manager Database Designer Consultant Programmer Inclusive Month and Years

Dynamic Information Systems and Consulting, Saginaw, MI

Supervisor Y2K Lead Project Manager Project Manager Database Designer Programmer Inclusive Month and Years

Education

Master of Business Administration

Northwood University–Devos Graduate School of Management, Midland, MI

Bachelor of Science in Computer Information Systems

Saginaw Valley State University, Saginaw, MI

License and Certification

Certification

Value Chain Certification, Michigan State University

License

Real Estate Broker License, State of Michigan – For Renewal

Past Professional Affiliations

National Association of Realtors Great Lakes Bay Region Young Professionals Network (NAR-GLBR-YPN)

Bay County Realtor Association (BCRA)Michigan Association of Realtors (MAR)National Association of Realtors (NAR) Women’s Council of Realtors (WCR) –Saginaw Valley Chapter

Award and Honor

Realtor of the Year, Bay County Realtor Association, 2011

Rookie Realtor of the Year, Bay County Realtor Association, 2006

Activities

Cohort Member, Camp Fishtails, Leadership Bay County Class of 2018

Founder Club Manager Team Coach, International First Lego Robotics League

President Former Vice President Treasurer Secretary, Portsmouth Township Fire Department (PTFD) – Ladies Auxiliary

Board Member, Portsmouth Township Assessment Board of Review

Founder President Chairperson, NAR-GLBR-YPN

President Vice President Treasurer Secretary Technology Committee and RPAC Chairs, BCRA

Recording Secretary Chairperson, Ways & Means Committee, WCR

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