Salesforce

K Srujana

Salesforce Developer / Administrator

Email: **********@*****.********: 412-***-****

PROFESSIONAL SUMMARY:

•Salesforce Developer having around 6+ years of IT experience, which includes 5+ years of experience in Salesforce.com CRM and almost 2 years of experience as Java Developer.

•Hands-on on all SDLC's phases like Requirements study, Design, Development and Implementation and Maintenance stages of various projects.

•Experience and Expertise in Salesforce Administration, Configuration, Customization, Implementation and Integration.

•Skilled in Customization of Salesforce Standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Reports and Dashboards according to the requirements.

•Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.

•Experience in Creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail.

•Extensive administrative experience in designing custom and junction objects, look-up and master-detail relationships, pick lists, custom fields, page layouts and custom tabs.

•Experience in creating, maintaining and enhancing visual flows, workflows, approval processes, formula fields, validation rules, field dependencies, automated alerts, managing users, and field updates according to application requirements.

•Experience in configuration and maintenance of security settings such as implementing organization wide defaults, role hierarchies, criteria/ owner-based sharing rules, profiles and permissions, setting login hour, and IP ranges in compliance with organizational needs.

•Worked on building Salesforce standard/custom report types, Reports and Dashboards across various objects for different business groups.

•Performed data analysis for data migration, integration to Salesforce from other data bases and performed Data migration using Data Loader, Import/ Export Wizard.

•Experience in creating Custom Objects, Triggers, Workflow rules, Visualforce Pages, Page Layouts, Controller Classes and Apex Classes using Apex Language.

•Strong working knowledge on Apex Triggers, Batch Apex, Visualforce pages, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions, Web services with HTTP/SOAP message communication.

•Worked on developing rich user interfaces using Visual force pages with standard components, CSS, JavaScript, and jQuery and developed Custom Visual Force Components.

•Strong experience in writing/manipulating salesforce.com platform data using SOQL, SOSL queries and worked with large data volume manipulations.

•Worked with Salesforce Process Builder and consolidated existing workflow rules with process builder.

•Knowledge and experience in developing Custom Lightning Components, using Standard Lightning Components, building Lightning Apps using Lightning App Builder and Lightning Pages using Lightning framework, aura framework and Lightning Locker Service.

•Good knowledge of OOPs (Abstraction, Encapsulation, Inheritance and Polymorphism) and design concepts.

•Good experience with SQL, HTML, XML, CSS and JavaScript.

•Good experience in working on Eclipse IDE for writing business logic in Apex programming language.

•Integrated many 3rd party systems with Salesforce.com using SOAP and REST API's.

•Ability to independently perform implementation, documentation, testing and updating as it relates to the Salesforce.com business requirements.

TECHNICALSKILLS:

SFDC: Lightning, Aura, Validation Rules, Work Flows, Process Builder, Assignment Rules, Escalation Rules, Outbound Messages, Dashboards, Reports, Custom Objects and Tabs, Force.com Eclipse IDE Plug-in, Apex Classes, Apex Triggers, Test Classes, Apex Custom Controllers and Extensions, Apex Web Services, Apex Explorer, Sandbox development and testing, Apex Data Loader, Visualforce (Pages, Components & Controllers),Connect Offline, S-controls, SOQL, SOSL, Ajax Toolkit.

Salesforce API Tools: Force.com, Eclipse, Mavens Mate, Apex Explorer, Offline Edition, App Exchange Data Loader, workbench, webservices (SOAP, REST), Aside.io

Salesforce Integration Tools: Data Loader, Informatic, Oracle ICS (Integration Cloud Service)

Clouds: Sales Cloud, Service Cloud, Community Cloud

Languages: Apex, Java, JavaScript

Database:Oracle 12c, SQL Server 2014

Web Services: HTML, XML, CSS, JavaScript, WSDL, Adobe Photoshop, Flash, Dreamweaver

Platforms:Windows 10/8/7, Windows Server 2008/2012

Project & Document Management / Productivity: MS Office (Word, Excel, PowerPoint), MS Visio, Lucid Charts, JIRA, SharePoint, Google Docs, Office 365.

Methodologies: Agile SCRUM

EDUCATION: Bachelor of Technology in Computer Science Engineering, India.

PROFESSIONAL EXPERIENCE:

Client: Information resource grp, Jefferson City, MO Apr 2018 – Present

Role: SalesforceDeveloper

This project is developed to serve the needs of health care system in order to manage extensive patient data where Excel spreadsheets, and other proprietary system become difficult and inefficient with large number of websites and incoming patient’s data.

Responsibilities:

•Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.

•Implemented the Salesforce.com applications using Agile SCRUM Methodology that involves the iterative development methodology.

•Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements

•Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.

•Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.

•Implemented SFDC Integration using REST/SOAP Web Service API'S. Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems.

•Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

•Involved in Design and development of Workflow Rules, Triggers, Validation Rules, and other customizations with Salesforce.com.

•Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.

•Created Custom objects to build new application functionality in the Salesforce.com.

•Created workflow rules & defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

•Involved in creating and customizing Apps, Objects, Tabs, Workflows, Reports, and Dashboards using lightning experience.

•Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

•Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.

•Developed SOQL and SOSL queries to get data from different related objects.

•Developed Unit test class for Apex class and worked for improving code coverage.

•Excellent work experience in designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Dashboards, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.

•Migrated Data and associated the relationship for Standard as well as Custom objects using data

loader, Import Wizard.

•Created field filters, formula fields, relationships and validation rules to the custom objects.

•Was responsible for updating the checklist for testing sandbox environment after the sandbox refresh is done.

•Created and customized record types, managed Role hierarchy and Profiles.

•Performed the data validation to meet all test condition requirements.

•Used Inbound/Outbound change sets and Eclipse for deploying components from Sandbox to

Production Environment.

Environment: Salesforce.com, Apex, Lightning, Visualforce, triggers, test method, workflow, validation rules, SOSL, SOQL, HTML, AppExchange, Reports, dashboard, Force.com IDE, JavaScript, XML, Oracle, SQL Server, PL/SQL, Access, Excel.

Client: Mercury Insurance, Brea, CA Jan 2016 – Mar 2018

Role: Salesforce Developer

This project was developed to serve Insurance needs to client. The aim of the project is to generate daily, monthly and yearly based reports for the claims which are sent by the client.

Responsibilities:

•Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.

•Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

•Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and sController to provide functionality to the visual pages.

•Created Custom Objects and fields for transactional and contractual information.

•Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.

•Migrated consistently to Lightning from Classic in order the sales reps find Just-In-Time information about customers and prospects.

•Used Lightning process builder for visualizing and creating automated business processes.

•Created workflow rules and defined related tasks, email alerts, and field updates.

•Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.

•Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.

•Created workflow rules and defined related tasks, time-triggered tasks, email alerts, filed updates to implement business logic.

•Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

•Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

•Used SOQL & SOSL for data manipulation needs of the application using platform database objects.

•Used field level security along with page layouts to manage access to certain fields.

•Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.

•Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.

•Used Data loader to load the records on to the force.com platform.

•Involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader.

•Involved in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility.

•Experienced in Unit Testing, for the customizations and developments done during the project.

•Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand.

•Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Custom Reports, Dashboards, Oracle, Windows.

Client: RSG Media, New York, NY Apr 2014 – Dec 2015

Role: Salesforce Developer/Administrator

RSG Media is a global leader in delivering software and services that help the world’s largest and most successful media companies maximize revenues from their content, advertising, and marketing inventories.

Responsibilities:

•Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).

•Worked with management and other developers to translate marketing needs into design requirements.

•Designed and implemented Accounts, Contacts, Leads, Campaigns and Cases.

•Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.

•Experience in creating page layouts, search layouts to organize fields, custom links and related lists.

•Used field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.

•Designed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.

•Develop Visual Force Pages, Visual Force Custom Controllers Components, Custom Objects, Tabs and Components.

•Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

•Used Force.com web service API for implementing WSDL in the application for access data from external systems and web sites.

•Creating Reports and Campaigns (Campaign Hierarchies).

•Coordinated integration tests with various groups and generated/documented test cases and deployment plans.

•Profile based permissions on fields and objects are enforced.

•Load/Manage the data using Apex Data Loader.

•Creating Custom Objects and defining lookup and master-detail relationships on the objects.

•Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.

•Used the sandbox for testing and migrated the code to the deployment instance after testing.

•Involved in Data Mapping and Migration of data between legacy systems and Salesforce.com Objects and fields.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in.

Client: A.P. MAHESH CO-OP. URBAN BANK LTD., India Jan 2013 – Mar2014

Role: Java Developer

A bank offers several personal and business solutions like provides Credit Cards, Auto Loans and Home Mortgages etc., for personal and it provides lot of other features for small scale to large scale business. The purpose of this bank application is to bring down delinquency rate among bank credit cards. This application GUI provides an interface forbanks to offer those programs to customers and as well as track the records and history of card holders.

Responsibilities:

Actively participated in meetings with Business Analysts and Architects to identify the scope, requirements and architecture of the project according to SDLC methodologies.

Followed MVC model and used spring frameworks for developing the Web layer of the application.

Developed application using Spring MVC, JSP, JSTL and AJAX on the presentation layer, the business layer is built using spring and the persistent layer uses Hibernate.

Developed User Interface and web page screens for various modules using JSF, JavaScript, and AJAX using RAD.

Data Operations are performed using Spring ORM wiring with Hibernate and Implemented Hibernate Template and criteria API for Querying database.

Developed interfaces and their implementation classes to communicate with the mid-tier (services) using JMS.

Used Ant for building from SVN and to track promotion status.

Extensively used JavaScript, DOJO, and AJAX to provide dynamic User Interface and for the client-side validations.

Used AJAX framework for asynchronous data transfer between the browser and the server.

Extensively used Java Multi-Threading concept for downloading files from a URL.

Used J2EE design patterns like Front Controller, MVC, Business Delegate and Session Facade.

Write front end code for developing new pages using HTML, CSS, JavaScript and jQuery.

Involved in preparing Ant builds scripts (XML based), deployments, integration and configuration management of the entire application modules.

Used spring, Hibernate module as an Object Relational mapping tool for back end operations over Oracle 10g database.

Implemented JMS with WEBSERVICES by creating QUEUES in WebLogic server

Performed Tuning, Load Balancing and optimization of WebLogic Application Server

Worked on Eclipse for development and deployment of application in Web Logic Application Server.

Used WebLogic for deploying application.

Used Mavenlink for Bug Tracking and Issue Tracking.

Developing application using WebSocket’s to provide full duplex communication between client and server.

Involved in Database design for new modules and developed the persistence layer based on Hibernate.

Developed unit test cases using JUnit and Log4Net for logging.

Environment: SDLC, DOJO, Java, spring, Hibernate, JSP, Eclipse, WebSocket, WebLogic, JUnit, Jenkins, HTML, CSS, XML, XSD, JNDI, JavaScript, Spring MVC, JSTL, AJAX, ANT, jQuery, JMS, Spring ORM, Log4Net, Oracle10g, Mavenlink.

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