Sales Customer Support

Summary :

Result-oriented and team-centric Sales & Marketing Executive with strong leadership skills, track record of proven results in all given assignment, Collectively, combined 18+ years of field experience in domain of Sales, Marketing, heading industry verticals business pan India basis, Energy management and optimization solutions for industries, making strategies and various approach, product promotion, active contribution in the new product development, close working with central R&D department, hands on experience of customer support division & close working experience with the central management team.

Sound knowledge in a various range of Steam Engineering & Control Instrumentation products, such as Flow meters, Level Instruments, Control valves, Safety valves, Single and multi-loop controllers, PLC,DCS,SCADA, Vibration monitoring system, Turbine supervisory instrumentation (TSI) and it's analysis, Steam and water analysis system (SWAS),On-line water quality analysers, Online pollution monitoring analysers (SOx/Nox/CO/CO2, Opacity, velocity monitor, combustion monitoring analysers

(CO/O2) and coal mill fire detection analysers),Turnkey Instrumentation Solutions applicable to various industries verticals, meeting the customise needs. I have acquired sound knowledge of Industry verticals like, Power Plant, Nuclear Industries, Chemical, Sugar, Cement, Fertilizer, Metal and Mining, Pharma has given me the special edge to better understand the needs of clients and suggest them most preferable application based solution. measurement steps that improves the process efficiency and mages utilities. Also, fundamentals of energy management helps me to make client aware on utility consumption, improve process efficiency and manage industrial emissions in process plants in most efficient way suitable to industrial norms which interns helps client to increase profitability, productivity & sales objectives.

Professional Experience

Till October ' 18 Forbes Marshall Group of Companies @ India Manufacturer of Steam Engineering & Process Control Instrumentation Products

April ’14 – Oct '18 Team Lead Role for Actual User Group, a part of Central Management & in continuation of Industry Champion Role of Thermal Power & Nuclear Power Plants.

! I was made accountable for Actual user generated business and overall branch activities in enhancement of qualitative approach.

! Successfully Led the team of 2 direct reportee engineers and dotted line reporting of 16 branches AU managers

! With the in-depth process knowledge and product application knowledge, I have devised Industries templates for the Industry verticals like Power, Steel, Chemical, Cement, Pharma, Sugar, Fertilizer, Oil & Gas, Automobile and Water and wastewater.

! Independently completed the dream project of management " One FM Training Centre @ Chakan, Pune on Instrumentation side within 6 Month of record breaking time from the conceptual level to final practical model open for the trainees and customers. The same was inaugurated by the Management, Krohne Marshall - delegates, delegates from major corporates, IIT, Pawai professors.

! Special Achievement : I was selected as Value Champion award for Financial Year 2017-18 for development of Training Centre in reality and successful working of all the skids.

Prakash Patel

1900,Niagara falls, BLVD,Tonawanda, NY. 14150.

Mobile : +1 (716) 468 716 ;

E-mail: *********@*****.***

JOB TITLE :

1

! YOY achieved consistent growth of Avg 10 % of actual user business.

! International Visit : Indonesia : Opted opportunities to visit Indonesian Thermal Power Plants and surveyed 15 thermal power plants and generated business of 1.2 Million USD. and got the business of 0.15 Million USD.

! We have extensively did the potential mapping exercise branch wise for all the core group and target setting will be done on scientific way.

! Created 3 D Power loop diagram and drafted content for the catalogue FM in Power.

! Drafted new FMS (Field Sales Management reporting system and imbibe templated approach and did the initiation of mobile base app for easiness of usage by the field sales engineers.

! Participated in several Nuclear Meet and Power meets and conducted several training and presentation at customer end for training of internal engineers.,

! Close working with the central R&D team for the Coal Mill Fire detection system and carry out successful demo with the R&D, implemented learning from various site and with the help of R&D we have developed finished products and got several orders.

April ‘10 – March ’14 Product Manager - Industry Champion Power Thermal Power Plant, Nuclear Power Plant, DAE (Department of Atomic Energy) organisations, Cement Industries, Scoping Head.

! Played pivotal role in Revamping of business models, enhanced operations for the Actual User business. Strategy ideation and execution by conducting pilot studies and implementing the same with field sales personnel at various industry verticals.

! Worked with industries leaders and extensively covered survey 300 plus plants along with the branch engineers across the pan India ranging from 2.5 MW to 1000 MW and increased generated offer base. This resulted in a 157% growth for business generated via plant scoping, concept selling and other actual user strategies, followed by 151% growth in the subsequent FY.

! Led the team of 2 direct reportee engineers and branch engineers and consistently reported growth in Power Business 7 to 8 % from actual user customers.

! Made Power Plant hand book and presentation covering all field applications.

! Training and development – designed and implemented training modules for field sales engineers which involved aligning the field work with the cognitive and behavioral abilities of a matured workforce. This was made exclusively for the end user sales professionals at all hierarchy.

! Played active role in Creating and managing data reporting tools – for actual user business, especially plant scoping, concept selling and business analysis.

April ‘07 – March'10 Product Manager Sales @ Ahmedabad

! Nurtured customers through cold calls, referrals and networking. Qualified leads, negotiated with corporate customers, closed deals, managed accounts and formulated marketing and business-development strategies to drive revenue growth in designated customer grid.

! Handled mixed grid of Power, Cement, Chemical, Metal & Mine, Food and Pharma. I was almost consistent in achievement on YOY.

! Got a good experience of handling the wide product ranges, laying down the specification, approval of documents, FAT/SAT in project orders,

! Secured many system orders with the smart packaging from product to final automation.

October ’01 – March’07 Forbes Marshall Group of Companies as customer support division 2

engineer at

A’bad branch.

! Started career as customer support engineer and had been successfully handled various product ranges and established rapport with customers.My brief includes servicing the customer needs with regard to the breakdowns, repairs, maintenance and commissioning of all Forbes Marshall ranges of products.

! My speciality includes commissioning of the system jobs. Includes, Automation of furnaces in insulator industries,Chemical industries,Food Industries,Tyre industries, Steel Industries, commissioning of Effimax system for the process boiler and power plant automation have done Hands on commissioning experience of PLC/DCS/multi loop and multifunctional controllers,Ellipse SCADA (Designing of mimic and screens).

! International Operation :I have got opportunity for serving clients in Sri Lanka and Bangladesh for specific assignment.

June ’01 – October ’01 Omnitech Automation, Pune as System Engineer

! Mainly was responsible for the Automation related job, from where I was sent to TNEB(TamilNadu Electricity Board) for surveying of Hydro Power Plant. Also did conveyor automation project at TATA YEZAKI and TELCO.

! Besides I had helped the promoters of unit in purchase,marketing of WonderWare SCADA package, accounts and personnel management too. It was small unit of a strength of only ten regular employees and I was only skill hand with technical expertise.

July’97- July’98 LIVE WIRE, Surat as Computer Hardware technician. Key Strengths

! Process and application knowledge of Industries Vertical like Coal based Thermal Power Plants, Cement Industries and Ceramic Industries

! Strong knowledge of most of the Forbes Marshall Product ranges

! Very vast hands-on experience on most of the Forbes Marshall product ranges

! Sound past experience as customer support engineer (5 1 2 Yrs ) has always given mileage in terms of understanding client’s need and offering a optimal solution.

! Knowledge and practical hands on experience on Multi loop controllers, SCADA, process automation and system integration has always given me a special edge in nurturing the business gap.

! Starving hunger to learn new product knowledge & technology

! Fundamental knowledge of Steam Engineering, steam piping designing.

! Skills of selling to managing

! Skills for sales management

! Marketing by Email Mailers and flyer directly to clients

! Input for strategic planning purposes

! Involvement in all areas of sales strategy

! Present and discuss future goals and objectives with Head office

! Carry out sales, product or technical training as faculty member to train our teams on specific Industries Vertical –Power Plant

! Discuss problems and territorial issues

! Build social relationships

! Create a plan, progress an initiative or project

! Forecast results

! Conducting presentation, Seminar at customer end.

! Fundamental knowledge of steam as Utility and steam as source of power generation, It’s various applications.

! Basic knowledge of Heat transfer by conduction, convection and radiation.

! Hands on international commissioning experience of few of the products and system (Effimax-Boiler Efficiency monitoring). 3

Education & Qualifications

1998 – 2001 University of Pune Bachelor of Engineering in Instrumentation and

Control.

1993 -1997 Technical Examination Board, Diploma in Power Electronics Gujarat State Gandhinagar.

Prof. Qualifications and trainings:

! Larsen & Toubro Ltd., Hazira, Surat In Electrical Maintenance where develop D.C.Drive.

! Anshuman, Pune (Programming of Microprocessor and Microcontroller, Custom Designed Controller, PLC, Temperature etc.

! Techtrol, Pune, where trained on level measuring and control system.

! Analogic, Pune, where trained on Allen Bradley PLC (SLC 500 and Micrologicx 1000). Also developed ladder logic of Bio Fermenter Control, Compressor Control, Reactor Control, Temperature Profile Control, Temperature –Flow Cascade Control .Where carried out project of Narmada Videocon, Bharuch based on Micrologicx 1000 PLC

Interests

!Playing Cricket, Chess, Playing Musical Instruments Achievements

! 2nd Ranker in Diploma Power Electronics

! Numerous awards at education competitions.

Valid Driving Licence(s)

! USA & India

USA Residency Status : Permanent Resident of USA.

REFERENCES :

! Farhad Forbes

! Naushad Forbes

! Kekoo Vacha – Sales Director, Forbes Marshall Pvt Ltd,

! Mehul Vaidya- National Head, Forbes Marshall Pvt Ltd.

! Adil Pagadiwalla, Krohne Marshall Pvt Ltd.

! Rajesh Patil - Actual user head, Forbes Marshall Pvt Ltd 4

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