Assistant Microsoft Office

ANDREA KELLUM, MA

Dallas, TX ***** 903-***-**** *************@*****.***

PARENT SERVICES COORDINATOR

AREAS OF EMPHASIS: PARENT & COMMUNITY INVOLVEMENT, BUILDING RELATIONSHIPS, COMMUNICATION Community Liaison with more than 5 years’ experience as an Education Professional seeking to transition into a Parent Services Coordinator role. Extensive experience developing effective communication strategies and programs to enhance parent participation and facilitating relationships between the student, school, and parents. Well- developed skills creating informational materials and literature to inform and educate the community and parents about varied programs and upcoming events. Dedicated leader with excellent communication skills and a proven track record of success monitoring program effectiveness, using data to refine programs and materials, and providing services to promote and encourage parents to participate in students’ education. AREAS OF EXPERTISE

Facilitating Parent Involvement

Building Relationships

Community Outreach

Effective Communication Strategies

Program Development

Marketing Materials Design

Conflict Resolution

Process Improvement

Leadership

EDUCATION

UNIVERSITY OF THE ROCKIES, Denver, CO

Master of Arts Degree in Psychology, 2014

TEXAS A&M COMMERCE UNIVERSITY, Commerce, TX

Bachelor of Science Degree in Interdisciplinary Studies, 2010 EXPERIENCE

C.F. CARR ELEMENTARY, Dallas, TX 2007 –2011, 2013 – 2014 Community Liaison

• Created and implemented programs to provide services and support for families in need.

• Recruited, trained, and managed a team of up to 15 volunteers, vendors, and partners and oversaw community outreach efforts.

• Developed and created informational materials and literature to inform and educate the community and parents of varied programs and upcoming events.

• Monitored and evaluated the effectiveness of all outreach programs; implemented and changed programs to ensure success.

• Provided services and support to families in need, including food, clothing, and referrals for basic resources.

• Conducted group meetings and addressed parent/student issues immediately; directed parents/students to outside resources when necessary.

• Documented all interactions between parents and students.

• Collaborated internally with the Principal, Assistant Principals, Academic Coordinator, and the Family Development department to discuss effective methods to increase parent participation.

• Partnered with various community leaders, including local business owners, ministers, and numerous organizations who were passionate about community improvement initiatives. Key Accomplishments

• Increased parent portal participation from 2% to 82% in 2014.

• Collaborated with others at the school to consistently maintain the highest turnout rate for parent meetings in the school’s region of the district.

• Successfully solicited donations from various churches and business leaders and provided more than 75 children coats, gloves and toys for the holiday season. COMPUTER SKILLS

Microsoft Office (Word, Excel, Outlook, PowerPoint)

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