Customer Service Manager
Resume:
Brenda Gilliard ***************@*****.***
North Port
WORK EXPERIENCE
**/**** – 03/2019
Server
Olde World Restaurant
North Port Fl.
Assured optimal guest experience by taking orders, serving dishes, checking back, removing dishes promptly and with a positive attitude. Managed orders and accompanying financial transactions using digital POS. Performed various back of house duties.
Contact: Christine Zagrobelny – 941-***-****
02/2017 – 03/2019
Asst.Manager
Olde World Restaurant
Responsible for opening restaurant in a.m.
Reconciled cash drawer at beginning and end of each shift. Balanced the amounts of daily cash/credit received to sales report. Received and processed orders from vendors.
At end of server shift collected cash outs and checked for accuracy, recorded all information and prepared bank deposit. Handled customer complaints or inquiries in a professional and efficient manner.
Contact: Christine Zagrobelny – 941-***-****
01/2009 – 06/2015
Server
Myakka River Oyster Bar
Venice, Fl.
Greeted customers in a timely manner.
Explained specials and made recommendations to up-sell and guarantee customer satisfaction.
Entered orders into digital POS accurately and in a timely manner. Performed cleaning and stocking duties.
Delivered an exceptional dining service with friendly fast service. Participated in closing duties, restocking and cleaning. Calculated tip out and money owed to restaurant and cashed out with management.
Contact: Rita – 941-***-****
SKILLS
Teamwork Communication
Attention To Detail Self Motivated
Decision Making Organizational Skills
Money Handling Math
Customer Service
SERVER
Achievements/Tasks
Achievements/Tasks
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