FAITH NOZIMBALI NGOBESE
Professional Summary
Highly experienced data capturer and administrator, with over ten years’ experience in administration and data capturing. Achieved the Nedbank Corporate Cluster for High Consistent Performance in 2007 and 2008. Has the ability to manage information efficiently and a strong desire perform excellently. Ability to complete tasks before deadline, an independent worker who meets the challenges of a fast paced environment and a proven track record of producing quality work. Currently pursuing a data capturing or administration position.
Personal Details
Nationality : South African
Gender : Female
Race : African
Date of birth : 10 September 1977
Languages : English, Xhosa, Zulu & Sesotho
Criminal offenses : None
Disability : None
Professional Skills
Excellent command of Microsoft Office
Skilled in customer care
Good communication skills (written and verbal)
Excellent typing ability
Detail oriented
Team player, but can also work independently
Excellent data capturer
Liaison skills
Office management
Meets deadlines
Skilled in basic administration
-Filing,
-Management of incoming and outgoing documents,
-Printing and e-mails.
Planning and organising skills
Versatile and organised
Work History
Name of Company : Cell C – Finance Department
Occupation : Data Capturer/Credit Controller
Duration : 13 August 2018 – 13 October 2018 (Three months)
Reason for Leaving : Contract ended
Key Performance Area
Prepared all invoices for processing.
Process invoices on Oracle system.
Matched, calculated and balanced invoices back to creditor’s statements.
Attended to all queries.
General administrative duties.
Effectively managed and reported highlighted accounts and problem areas to team leader.
Name of Company : MerSETA Engineering and Related Services
Occupation : Client Service Administrator/Data Capturer
Duration : 06 February 2018 – 07 August 2018 (Six months)
Reason for Leaving : Contract ended
Key Performance Area
Administration
Provided administrative support and services to the Regional offices and central administration.
Provided information and advice on all MERSETA Services, processes, legislative issues, grant processes or status.
Responded to queries from companies, client liaison officers and Coordinators.
Responded to and solved queries related to quality assurance, trade test, test results certification and grand issues.
Carried out all administration processes.
Managed the work processes in the office including but not limited to document filling, photocopying, scanning, storing, and tracking on DMS/Metrofile.
Maintained client confidentiality.
Data Capturing
Updated the data management system (SMS/NSDMS) with the latest required information for accurate reporting.
Provided support services to all Merseta divisions and other Seta’s.
Discretionary grant tagging, captured, collated and registered all DG grants.
Name of Company : Cell C Wholesale Business Unit (International Roaming)
Occupation : Administrator
Duration : 03 July 2017 – 31 July 2017 (One month)
Reason for Leaving : Contract ended
Key Performance Area
Captured and Calculated PS Data, Sms, Gprs and Vpn using Excel
Captured all TADIG Codes routing information MSISDN, SN Range, Network element information (Apn web lists)
Checked discrepancies captured by Syniverse.
Name of Company : Bankserv Africa Integrated Services
Occupation : Data Capturer
Duration : 01 November 2010 – 31 July 2016 (Six years)
Reason for Leaving : Retrenched
Key Performance Area
Data Capturing
Ensured all financials are accurately captured into the in-house system from Nedbank branches, cash centres, remote processing centres and other banks.
Typed and validated required and/or missing transaction data from imaged items accurately (Teller barcode, account clearing and amount keying.
Reported of any incidents during processing to team leader or LAN administrator.
Daily manual balancing, manual reconciliation of all transactions processed to and from Nedbank centres.
Checked for differences in clients’ deposits and cheques, created adjustments and outstanding balancing for completion of transactions.
Liaised with cross functional teams in support of client needs.
Assisted with preparation of bank deposits, cheques for image processing.
Administration
Assisted the team leader with end of day report, temp time sheets and monthly reports for the department and trained new staff.
Indexing of cash only deposits and encashment cheques to create image archived at Nedbank.
Demonstrated flexibility in working with new projects in addition to primary data capturing responsibilities.
Performed quality checking on statements, written communication regarding Kyc, FICA documentation for Standard Bank and mailing.
Name of Company : Nedbank Dip Processing
Occupation : Data Capturer
Duration : 01 October 2006 – 31 October 2010 (Four years)
Reason for Leaving : Outsourced To Bankserv Africa
Key Performance Area
Provided operational support and quality administrative services to the relevant department, adhered to risk management and compliance.
Ensured all day one transactions are accurately captured into the system by following policies and procedures.
Captured large volumes of transactions.
Assisted with receiving and scanning of branch waste bags from couriers.
Prepared bank deposits and cheques (waste) from different branches for image processing.
Codeline clearing for account validation (savings accounts, current, investments, Home loans, SARS accounts, suspense acc.) and amount keying.
Daily manual balancing, expect balancing and created adjustments where applicable to balance the transactions.
Maintained client confidentiality.
Indexing of cash only deposits.
Identifying unusual transactions and escalating those to the team leader for resolution.
Assisted with encoding of special clearances (cheques) for processing.
Completed branch error log sheet and compiled the department’s statistics (daily and monthly).
Answered phone calls for query resolution and directed the calls
Educational background
Certificate(s) of Achievement
Institution : AGN (African Growth Network)
Certificate of Competence in : Typing and Understanding Business
Year : 1996
Institution : Kelly Greenoaks
Certificate of Competence in : Excel
Year : 2000
Institution : Milpark Business School
Certificate of Competence in : Management and Development
Incomplete)
Modules : Business Management Business Strategy
Financial Management Marketing Human Resources
Project Management
Year : 2013
UISecondary School
School Attended : Mlamli Secondary School
Highest Grade passed : Grade 12 (National Senior Certificate)
Subjects passed : IsiZulu Home language Afrikaans Economics
Business Economics Accounting and English
Year Completed : 1996
References
Bankserv Africa Integrated Services
Trinita Landsman Manager (011-***-****
Johnson Mgubasi Manager 078-*******
Colleen Varnicker Team Leader (011) 497 103 or 084-***-****
MerSeta Manufacturing and Related Services
Sheryl Pretorius General manager (010-***-**** or 082-***-****
Cell number: 062-***-****
1047 Ameyane Street, Senaoane.
P O Tshiawelo, 1818.
E-mail address: *************@*****.***