THOMAS M. WIGMORE
**** **** **, **** *****, SC **935 ********@*****.*** 818-***-****
(Previously held TS/SCI Security Clearance)
SUMMARY OF QUALIFICATIONS
Experienced supervisor, trainer, public speaker, and technical and summary writer; technology friendly; wpm 60-65.
Deep education in organizational issues: human resources, information systems, and economics.
Excellent qualifications in leadership, interpersonal communications and culturally sensitive with diverse audiences.
Skilled in retail operations to include the supply chain, physical inventory and data management; certified in Hazmat and forklift operations.
Proficient in utilizing resources to achieve customer satisfaction, increase productivity, and achieve goals.
PROFESSIONAL EXPERIENCE
CABLE TECHNICIAN - Aug 2018 - present
WEST COAST INSTALLERS - Poway, CA
In training to install low-voltage cabling in new construction homes, which includes TV and internet cabling.
ZONE SPECIALIST - Apr 2014 - Nov 2015; Oct 2018 - present
PREMIUM RETAIL SERVICES - Chesterfield, MO
Perform retail merchandising for major retailers that involves setting/resetting, installing and auditing their products/ displays in a wide-variety of retail stores.
SHIPPING/RECEIVING CLERK & WARRANTY PARTS - Sep 2015 - Jul 2018
NEW CENTURY BMW - Alhambra, CA
Instrumental in reorganizing more than a $1.5M inventory, both structurally and functionally, alleviating clutter and obsolete parts, while simultaneously assigned to two key positions.
PROGRAM SUPPORT/HR PROGRAM SPECIALIST - Jun 2008 - Jun 2013
VETERANS HEALTHCARE ADMINISTRATION - Los Angeles, CA / Northampton, MA
Revamped timekeeping standards that dramatically diminished reporting tardiness and increased leave accuracy.
Member of a team of Subject Matter Experts (SME) for the New England veterans network that lead the nation in timely filing of Federal Worker’s Compensation claims.
MILITARY SERVICE
COMMUNICATIONS INTELLIGENCE ANALYST - (retired)
UNITED STATES AIR FORCE - world-wide and stateside locations - (Honorable discharge)
Gathered raw data from multiple sources, then compiled into technical and summary reports understandable for use by nation-level intelligence agencies. A SME in my field. Throughout my career, received multiple service medals and numerous accolades for outstanding performance.
EDUCATION
MASTER OF HUMAN RESOURCES MANAGEMENT - Aug 2011
KELLER GRADUATE SCHOOL OF MANAGEMENT OF DEVRY UNIVERSITY - Sherman Oaks, CA
BACHELOR OF ARTS - Aug 2005
UNIVERSITY OF MARYLAND BALTIMORE COUNTY - Catonsville, MD
Major in Information Systems Management; minor in Economics