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Customer Service Pharmacy

Location:
100 Mile House, BC, Canada
Posted:
June 01, 2019

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Resume:

IMTIAZ ALI

L I C E N S E D P H A R M A C I S T

604-***-****

IMI102742@GMAIL.C OM

*** ***** ******, *** **** HOUSE, BC

PROFILE

Resourceful and client-focused Pharmacist with over 8 years’ experience in delivering high-quality pharmaceutical care in a leading national drug store. Conscientious professional with expertise in retail and community pharmacy operations, patient counseling, medication safety insurance billing, and customer service. Research, prepare and dispense medications and other pharmaceuticals according to professional standards and legal requirements. HIGHLIGHTS OF QUALIFICATIONS

Over eight years of demonstrated experience in pharmaceutical care, patient education and advocacy, medication safety

Self-motivated, resourceful, and dynamic leader with extensive experience and a strong background in community, retail and hospital pharmacy operations.

Exceptional ability to manage multiple priorities in a fast-paced, deadline-oriented environment.

Strong written and oral communication skills across all levels of stakeholders including patients, families, physicians and other healthcare professional.

Licensed Pharmacist with BC College of Pharmacy and Alberta College of Pharmacy CORE COMPETENCIES

Retail Pharmacy Operation Excellent Knowledge of Kroll Pharmacy Law Knowledge Accurate Injection Certified Medication Review Expert Motivated Self-Starter Methadone Certified Insurance Billing Expert Prescription Drug Interaction Assessment Patient Counseling Excellent Customer Service Attention to Details PROFESSIONAL EXPERIENCE

Pharmacist 09/2017- Current

Save-On-Food Pharmacy, 100 Mile House, BC

Dispense medication in response to a physician's order

Provides counseling to patients, families, or caregivers regarding their medications, to support appropriate and effective drug use

Supervises the day-to-day operations of the pharmacy including inventory maintenance, interactions with insurance companies, and accurate and appropriate record keeping

Perform check on all prescriptions dispensed to assure correct medication, dose, administration instructions, quantities, number of refills as the written prescription Pharmacist 01/2017- 09/2017

Care in Motion Pharmacy, Surrey, BC

Checked dosage and ensuring that medicines are correctly and safely supplied and labeled

Counseled and answered patient's questions regarding prescription and OTC medications

Served customers with a professional, caring demeanor for quality patient care experience Relief Pharmacist 09/2016 – 01/2017

Shopper Drug Mart, Abbotsford, BC

Willow Brook Pharmacy, Langley, BC

Pharmasave Pharmacy, Vancouver, BC

Verified and dispensed prescriptions, guaranteeing quality products and services were provided to patients.

Placed orders to replenish stock of equipment, medication, supplies, etc.

Ensured compliance with all federal and state regulations. IMTIAZ ALI P a g e 2

Pharmacy Technician (Relief) 03/2015 - 10/2016

Morrison’s Pharmacy, Rochdale, UK

Assisted customers with the purchase of OTC medications

Advised customers on the recommended dosage, warnings, storage, and possible side effects of all dispensed medication

Pharmacist Intern 11/2014 - 02/2015

Shopper Drug Mart, Kelowna, BC

Counseled patients on the appropriate use of medications.

Performed administrative tasks including controlled substances inventory, medication ordering and prescription filling

Pharmacy Technician (Registered) 09/2009 - 10/2014 Morrison’s Pharmacy, Bradford, UK

Counseled patients on the appropriate use of medications. Performed administrative tasks including controlled substances inventory, medication ordering and prescription filling

EDUCATION, CERTIFICATIONS AND AFFILIATION

Bachelor of Pharmacy 2005

University of Peshawar. - Peshawar, Pakistan

Management Post Degree Certificate 2017

UFV, Abbotsford, BC.

CERTIFICATIONS

Licenced Pharmacist with BC College of pharmacy.

Licence Pharmacist with Alberta College of Pharmacy. Level 2 NVQ certificate in customer service (QCF), UK. Injections Certified.

Smoking cessation advisor level 3, NHS, UK.

Eligible for APA registration.



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