FRANCIS L. LINA
●MOBILE NO.+639*********
********@*****.***
PROFILE:
A self-motivated individual who is able to work independently with minimum supervision commitment to ensure work is completed to a high level on with result oriented. Self-motivated in duty with degree of integrity and with desire to continually learn patient diligent and hardworking who can get the job done willing to undergo training.
WORK EXPERIENCE:
LAUNDRY SUPERVISOR NOVOTEL JAZAN HOTEL
MARCH 27,2018 - APRIL 13, 2019 JAZAN, KSA
LAUNDRY INCHARGE PALAZZO VERSACE HOTEL
MAY 5, 2015- FEB 14,2017 DUBAI UAE
LAUNDRY ATTENDANT KEMPINSKI HOTEL ISHTAR
OCT.09,2012-OCT.08,2014 DEADSEA JORDAN
LAUNDRY ATTENDANT PRESSTO LAUNDRY
DEC. 26 2010-APRIL 08 2012 DOHA, QATAR
LAUNDRY ATTENDANT STEAM PRESSER SHERATON JEDDAH HOTEL
JULY 05, 2008 – MAY 02, 2010 JEDDAH SAUDI ARABIA
LAUNDRYMAN GULF CATERING CORPORATION
APRIL 22, 06 – AUGUST 22, 2007 VBC DRIVERS CAMP BIAP IRAQ
LAUNDRY OPERATOR EQUITRUST LAUNDRY
JUNE 25, 2003 – JANUARY 5, 2005 ANGELES CITY PHILIPPINES
Coordinates and oversees the service line work of laundry facility. Assist in inventory and quality control throughout the entire process responsible for providing guidance and direction to the labor staff and Laundry Attendants while promoting excellence in work ethics and attitudes. Ensures that daily production numbers are being met, while maintaining a high degree of customer satisfaction and quality Responsible for providing customer service including issue resolution and claims investigations. Additional tasks may laundry, assisting with preventive maintenance of laundry equipment, and the coordination of laundry delivery. Assists the laundry Supervisor and Manager with other tasks as assigned, include oversight of the receipt and issuance of client
.
UTILITY SMART SHIRTS PHILIPPINES
JANUARY 10, 2005 – MAY 30, 2005 CLARK AIR BASE ANGELES CITY
CREDIT COLLECTOR INTEGRA INDUSTRIAL SALES
JUNE 02, 2000 – OCTOBER 02, 2002 ARAYAT PAMPANGA
I am in-charge to convince debtor’s people who owe money to pay their overdue bills. We work from bad debt files given to them by creditors who have not been able to get the debtors to pay through normal billing procedures. Credit collectors may first try to contact the debtors by telephone to talk them about their reason for non-payment. They may have to trace debtors who have move by checking for forwarding addresses with the post office, searching telephone directories, and interview former neighbors. If customers have stopped payment because they are unsatisfied with the merchandise or services they purchased credit collector usually refer them to the original seller or a customer service department.
PERSONAL DATA:
●Nationality : Filipino
Age : 45
Gender : Male
Civil Status : Married
Language : English, Arabic, Tagalog and Pampango
EDUCATIONAL BACKGROUND:
1994 – 1995 DATAPRO COMPUTER SCHOOL
Associate in Computer Science
1987 – 1991 JOSE ABAD SANTOS HIGH SCHOOL
Secondary Education
1980 – 1986 ARAYAT CENTRAL SCHOOL
Primary
SEMINARS ATTENDED:
Course : HACCP
Date : April 2018
Venue : Novotel Jazan
Course : Handling guest complain for Managers
Date : September 10 2018
Venue : Novotel Jazan KSA
Course : The Sheraton Brand Service Culture Training
Date : August 18, 2008
Venue : Sheraton Jeddah Hotel Saudi Arabia
Course : Fire Brigade Training Incipient Level
Date : October 2008
Venue : Sheraton Jeddah Hotel Saudi Arabia
TRAININGS AND CERTIFICATES:
•Kempinski Flair
- June 2013 @ Kempinski Hotel Ishtar
•Appreciation Certificate for Participating the World Economic Forum
•May 23-26, 2013 @ Kempinski Hotel Ishtar
•Essential Training on Communication
•April 7, 2013 @ Kempinski Hotel Ishtar
•Essential Training on K Factor- Guest Services
•January 8, 2013 @ Kempinski Hotel Ishtar
•Essential Training on More Than Words- Communication and K Factor- Guest Services
•October 11,2012 @ Kempinski Hotel Ishtar
•Basic Essential Training on Knowing My Location and Telephone Standards
•October 10, 2012 @ Kempinski Hotel Ishtar