LUIS ROSALES, MCSE

Common End-user Software & Hardware support with a concentration in Information Technology (Protocols and Standards). 18 years of work experience, with 10 years of management experience.

EXPERIENCE:

9/2018 to 7/2019 Archway North Las Vegas, NV

Microsoft Re-Imaging – Diagnostics Dept.

Lead Technician (Short Term Contract)

Verify devices Microsoft Surface Tablets, Studio & OEM Laptops are in working condition review hardware specs along with verification of drivers & firmware up-to date

Re-image Device with latest Win version

Run Win updates

Reset device with OBC experience

Process out going orders for Education & Commercial Accounts (BestBuy, Costco, Porsche Design) with precise software requirements on device(s)

11/02 – 11/17 Technology Masters Inc. Barrington, IL

Network Administrator

Configuration of Windows Networks Win7, Win10, WinServer2000 200*-****-**** Exchange 2000

Configuration of Routers, Firewall’s, Wireless Routers & Access Points. Watch Guard, Sonicwall, Netgear, Fortinet, Check Point, Apple

Configure & Support Mac Computer systems

Develop new Solutions to provide efficiency & security

Blackberry Server setup

Setup & Support POS Systems

End User Support

10/01 – 09/02 Ridgewood High School Norridge, IL

NetworkTechnician

Configure & Support Windows Network NT, WIN2K,2000 Server2000 & Exchange

Configure back-up servers (ARCServe 2000) with SDLT drives

Support Konica, Xerox & HP Network Printers

Support MAC Computer Lab

Develop new security policies for student stations

Maintain documentation (LAN layout) & all procedures

CAT5 cabling

EXPERIENCE

06/00 – 10/01 Technology Sourcing International Deerfield, IL

Network Administrator (part time)

Configure & Support Windows Network: Exchange 2000 Server, WIN2K workstations & Server

configure back-up server (Veritas) with DLT drive

Configure DSL Internet communication

Configure Router & SOHO Firewall

Purchase new technology equipment

Maintain documentation (LAN layout) & all procedures

2000 – 10/01 Highland Park Public Library Highland Park, IL

Network Support (part time)

Support NT file Servers

Configure and Support 70, NT 4.0 / Win98/2000 Workstations

Support MAC computers

Developed Security Policy for all Internet Patron stations.

Write software procedures for all staff members.

Research and Implement new technology software.

Purchase new technology equipment

Assist Staff with all in-house software questions

Maintain network documentation & layouts

CERTIFICATIONS

A+

MAC SERVER & WORKSTATION

UNIX ADMINISTRATION

NOVELL. NETWARE

MCSE

CCNA

MAJOR PROJECTS HISTORY

Migrated 400 workstations from NT4.0 to W2K along with new security policies & configuration for Ridgewood High School

Deployed 150 Workstations to new Office. Homeland Security Governmental Institution.

New setup 75 Win7, Win10 workstations, 4- Win2013 R2 Servers 4- Firewall for Real State firm across 4 states.

Email: ac9idk@r.postjobfree.com

8321 W Sahara Ave., Las Vegas NV 89117

Cell: 702-***-****

Contact this candidate