Customer Service, home care and assisted living, work from home agent
Resume:
Tally-Kaye Thomas
**** ****** *** ** **** Worth, Texas 76179
**********@*****.***
PROFILE
I am looking to better my career now that i have skills and experience employers are looking for. I am an exremely fast learner and need little managing, with excellent attendance. I have grown with the companies I have been witrh, tansitioning to different systems, and helping to create ways to make jobs more efficient.
SKILLS
typing, dual monitors, computer skills, customer service rep., multi-tasker, attention to detail. Also Trained in woundcareTrained to handle intense situations; working with alzheimer's and dementia patients you have to be on your toes and always vigiliant to be prepared for anything disastrous.
EMPLOYMENT HISTORY
CBD PLUS USA Durant, OK
Dec 2018-Feb 2019
Sales rep.
my duties consisted of educating clients in the canibinoid receptors of our bodies, how CBD works on our bodies, and are familiar with CBD products and the conditions that it helps treat and the benefits our bodies reap when taken on a regimen.
Arise Home Depot Tempe, AZ
Oct 2018-Feb 2019
WAH Customer Service Rep.
My duties consisted of taking customer calls while assisting with their accounts, orders, returns, parts and delivery issues. While keeping rapport witrh the customer. While running dual monitors.
Concentrix San Diego, CA
Nov 2016-Jan 2017
WAH Customer Service Rep.
Taking customer calls, and assisting them through the trouble shooting process of the software they purchased. And giving them a better understanding of how the software can assist them in their daily lives.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Clearfork Assisted Living Facility Willow Park, TX
Feb 2017-Oct 2017
Medical Technician and Care Provider
Recorded patients' medical history, vital signs, and information such as test results in medical records. Requested drug refills and provide prescription information to pharmacies. Clean and sterilize instruments and dispose of contaminated supplies and equipment. Change dressings on wounds. Prepare and administer
TK's Housekeeping and Private Health Care Lipan, TX
May 2003-May 2016
Business Owner/Operator
Recorded patients' medical history, vital statistics, or information such as test results in medical records.weight, and height. Prepared and administer medications as directed by a physician. Contacted medical facilities or departments to
schedule patients for tests or admission. Scheduled appointments for patients. Maintained patients homes, helped with day to living so they could remain in their homes. Took patients to Dr. visits, grocery shopping, and wherever else they needed to be assisted. Kept in close contact with families, to keep them informed of any changes in their loved ones health or mind set. Some where just housekeeping in general on a bi-weekly basis.
WORK REFERENCES
Georgeanne Wilson 254-***-****
Linda Moore 817-***-****
EDUCATION
Tarelton State University Stephenville, TX
Certification Training Course, Certified Nurse Aide Oct 1996-Jan 1997
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