DOROTHY WINSLOW

**** ******* ******* **** ******: 301-***-****

Alexandria, Virginia 22306 ac9hz3@r.postjobfree.com

CAREER SUMMARY

Results-oriented, meticulous, and dedicated professional with over 30 years of management, human resources and security processing experience in the Federal sector. Adept at combining superior analytical and problem solving skills to optimize management processes and enhancing program efficiencies. Proven ability to build solid internal organizational relationships and external partnerships. Strong interpersonal and communication skills with personnel at all levels of the enterprise.

PROFESSIONAL EXPERIENCE

January 2015 – Present

Management Analyst; GS-0343-13, Department of Health and Human Services (HHS), Administration for Children and Families (ACF) - Washington, DC – 40 Hours per week

Provides extensive advice and recommendations to management in the areas of personnel security, space allocation, strategic planning, compliance management, administrative processes, and resources forecasting. Reviews and provides guidance on ACF mission sensitive reports as requested by senior managers. Oversees day-to-day administrative management functions, including human resources, personnel security for Federal employees and contract staff, financial management, procurement, travel, organization development, emergency planning, time and attendance and project officer responsibilities. Apply subject matter expertise to assess and enhance the efficiency and effectiveness of administrative processes.

Serves as the Security Control Official for the Grant Solutions Center of Excellence (GS COE) and Subject Matter Expert (SME) by providing technical guidance to Federal staff and contracting employees of 200+ while overseeing policy and regulatory impacts upon the agency's security programs and achieving 100 % staff compliance. Provides leadership and expert guidance relating to the Federal background investigations, suitability, and security clearance programs, procedures and initiatives. Effectively and efficiently resolves any security problems that may hinder Federal staff and contractors performing mission essential activities. Ensures notification of required security training for new hires and refresher training for existing staff and contractors. Performance of duties requires comprehensive knowledge of general HHS security and administrative programs, legislation, policies, processes, procedures, and regulations. Demonstrated ability to provide guidance, interpreting, and explaining security regulations to senior officials and staff members and achieve mission success. Established in-house processes for submitting secure encrypted files, processing HHS-828 forms and security packages. Evaluates the sensitivity level for various contractor positions using the Position Description Tool (PDT), based on need-to-know principles; determining national security or agency information access requirements; negotiating with organization officials to keep at a minimum the number of positions for which access to national security information is required; developing and implementing procedures and criteria for determining the sensitivity of positions; and determining whether special investigative requirements apply.

Conducted comprehensive and complex security reviews of investigative data. Researched records using the: Joint Personnel Adjudication System (JPAS), Personnel Investigations Processing System (PIPS), Background Intelligent Transfer Service (BITS) system, Central Verification System (CVS), and the agency sponsored Security Manager (SM) system for the purpose of gathering data for adjudicating employees and contract staff. Wrote Letters of Advisements (LOAs) to address concerns. Reviewed and approved applicant submissions into the Electronic Questionnaires Processing (e-QIP) system. Received and reviewed 250 FBI Post Appointment Arrest Records and alerted senior staff of charges requiring elevation and addressing any concerns of employment status. Achieved 100% data share review and uploaded documents in SM in a two week period. Attended regularly scheduled Suitability Executive Agent meetings.

Serve as Security subject matter expert (SME) for development of an acquisition re-compete effort valued at over $200M. This encompassed performing an analysis on the Departments requirements and streamlining a process to onboard contractors using the set guidelines with minimal resubmissions.

Coordinates with the Office of Workforce Planning and Development on all matters related to Human Capital Management. Performs duties consistent with hiring, recruitment and transactional Human Resource (HR) processes. Provides advice on human resources regulations, policies, procedures, and requirements. Achieved the successful hiring of two new employees while in the midst of limited hiring authority. Outlined additional hiring initiatives with senior managers to fill upcoming positions.

Serve as SharePoint Project Manager responsible for: uploading and managing content for the GS COE, versioning control, workflows and assistance in planning and governance of site access. Collaborates with colleagues on centralizing information and streamlining content required for easy workflow and conformance. Recommends database information technology strategies and procedures to support the administrative functionality and archival requirements. Maintains quality service by establishing and enforcing organization standards. Provides recommendations to improve records management program areas. Provides input to direct technological growth by studying organization goals, strategies, practices, and end user projects.

Assists the Director in planning activities to identify the gaps in standard operating procedures, remedy solutions and achieve results. Collaborates with staff to define goals and establish priority areas while making recommendations affecting work plans and operating procedures. Prepares routine and ad hoc reports as requested using Microsoft Office tools. Collaborates with senior managers on best practices and objectives to efficiently manage both Federal and Contractor staff to ensure security and policy based management compliance. Propose new ideas on managerial policies related to: SharePoint Management, Asset Management, Change Management, and Departmental security protocol and policy while coordinating inter-divisional working groups to resolve issues.

Wrote Inter-Agency and Intra-Agency Agreements (IAA), Memorandums of Understanding (MOU) and Memorandums of Acceptance (MOA) resulting in over 43 million dollars in FY16. This involved 60 new interagency agreements with 40 GrantSolutions Partners (internal and external). This work involved collaborating with partners on cost estimates, scope of services and fiscal year requirements. Worked collaboratively with the GS COE team to develop a timetable for all partner IAAs, MOUs, and MOAs. Provided expert analysis to senior management on cost agreements and status of delivery. Identified the impact of agreements on fiscal requirements and spearheaded the timely closeout while monitoring the contractor’s performance. Prepared status reports for management while making recommendations to optimize success with our customer agencies and internal ACF offices.

Serves as the Operations Manager for all partner agreements to coordinate the team of federal staff and contractors working on agreements and manages the partner/contractor relationship to ensure success of commitments. Implements fully executable partner agreements while providing guidance related to standard government-wide management policies, regulations, and procedures. This work requires extensive oversight in the areas of quality control, status review, document control, and tracking of all agreements to ensure fiscal compliance and reporting to the Director on potential obstacles of mission success. Created cohesive processes to streamline the execution of agreements. Collaborates with partners and ACF staff at various levels for the clearance of all agreements. Corresponded, interfaced, and managed relationships with both internal and external partners for data sharing purposes and agreement stages. Create new and build upon existing relationships with ACF offices and external partners to collaborate on requested services and achieve mission success.

Manages the final invoice submissions of IAAs as identified through work requirements while identifying accuracy of data and follow up on noted discrepancies. Collaborates with senior managers and budget officials on budget revisions, invoicing, and budget worksheets.

Performed duties as a Move Coordinator responsible for the successful relocation of staff and equipment. This involved strategic alignment with several key senior staff members working closely with staff, HR POCs and the union to ensure compliance with Bargaining and Non-bargaining Unit employees. Provided in-depth logistical support for the adherence of Records Management directives and successfully gained employee agreements to exceed goals.

Directs the acquisition of property and equipment management in collaboration with the Information Technology Infrastructure and Operations (ITIO) Site Manager and internal IT Specialists. Collaborated with staff to develop easy to follow instructions on the Unified Communications System to ease the transition into the new CISCO technology.

Serves as Travel SME to senior officials; provides advice and guidance, facilitates orientations for administrative purposes, allowances, travel orders, and travel reimbursements. Prepare travel orders and subsequent vouchers for senior staff.

Participates in discussions, meetings, conferences, and conference calls with agency administrative, senior subject matter and technical personnel, and other federal agency officials to secure and provide information and to investigate facts regarding management, security, and administrative support systems and program operations. Collaborate with senior officials to define, analyze, prioritize, and track requirements for current and future projects.

September 2012 – January 2015

Management Analyst; GS-0343-12, Department of Health and Human Services (DHHS), Administration for Children and Families (ACF) - Washington, DC – 40 Hours per week

Supported the Director on issues regarding Human Resource matters and administrative supporting requirements (Telework Data Call/PMAP reviews). Assumed primary responsibility for the Telework reporting initiative; submitting quarterly Tele-work reporting documents, accurately and timely. Led the managers in the smooth transition from the 4 Tier Rating System to the 5 Tier Rating System of all staff.

Supported the Office Director and staff for travel requirements using the Gov-Trip System.

Led the conceptualization and design of a template to serve as the methodology for the creation of all IAAs from the development stage to full closeout and invoicing. Outlined the various stages and their complexity while streamlining agreements and actions necessary within each stage achieving successful completion and closeout. This document served as the model to follow in my absence. Strategized with staff from the Division of Financial Integrity to curtail delays in the processing of our IAAs. Developed a cohesive process to streamline the process for executing agreements in a more efficient manner. The proven results reflect a process once defined to take 2 weeks to execute an agreement; is now performed in a matter of days. Served as SME in closing agreements with the Division of Financial Integrity personnel.

Provided exemplary leadership in the management of complex partner agreements including IAA, MOU, and MOA. This involved developing and fully implementing 40+ new agreements with 40 GrantSolutions partners requiring strong analytical skills and a magnitude of creativity while performing complex reviews to ensure compliance with government standards. This required extensive work in the areas of reviewing cost estimation sheets, scope of work requirements, updating tracking records in google docs, reviewing documents prior to sending to the partner directors and program officials for compliance. Identified discrepancies within workload analysis while providing high-level guidance to align agreements with service requests while supervising the coordination of multiple agreements to ensure optimal performance and success. Played a key role in the successful completion of all agreements resulting in over $28 million in revenue.

Collaborated with managers to develop a timetable for all IAAs, MOUs, and MOAs. Coordinated with the team of federal staff and contractors working on agreements. Managed multi-task agreements and process tiers with multiple partnering agencies while effectively addressing the challenges that confront individual agency partners. Tracked the life cycle of all agreements from the development stage to the final invoice.

Established a process for the standardization of invoice practices to ensure compliance with the scope of work. This new process paved the way for our invoices to be paid promptly and accurately. Managed the final invoice submissions of IAAs as identified through work requirements while identifying accuracy of data and follow up on discrepancies. Collaborated with senior managers and budget officials on budget revisions, invoicing, and budget work sheets.

Provided expert analysis to Senior Management on agreement cost and status of delivery. Identified the impact of agreements on fiscal requirements and spearheaded the timely closeout while monitoring the contractor’s performance. Prepared status reports for management while making recommendations to optimize success with our partnering agencies. Applied analytical skills to foresee impact of problems in advance while providing advice, insight, and conclusions about probable effects to enable management to make informed decisions.

September 2007 – August 2008

Program Analyst; GS-0343-13, Department of Commerce, Bureau of the Census, Suitland, MD – 40 Hours per week

Analyzed and facilitated staffing requirements to include mission critical staff recruitments in support of the establishment of the Census 2010 Publicity Office (C2PO) incorporating 6 divisions and a staff of over 130 employees.

Ascertained the directorate’s space requirements in light of program expansion and personnel growth; in concert with management officials’ determining actual requirements; conferred with other officials concerning availability of space and acquiring of such.

Responsible for planning, securing approval of, and following through on long-term goals, objectives, and operational needs. Monitored projects, initiatives, and day-to-day functions and responsibilities controlled by, assigned to, or associated with the Communications Directorate. Provided recommendations for improvements to adapt to changing requirements. Assigned, oversaw, and monitored the development, implementation, and modification of internal workplace policies, standards, procedures and practices, as well as their associated communication plans.

Assisted Office Chiefs in developing and managing training program accomplishments. Developed new performance plans and reviewed existing plans to ensure compliance with the Commerce 5 Tier Rating System.

Provided guidance in conducting management studies requiring the review of operational plans and new work projects or changes in existing projects of an administrative nature. Formulated plans to meet compliance management applications among 6 office chiefs and involving 130 employees.

Conducted, designed, directed or served as team member on special programs and projects requiring strong coordination and analytical interpretation.

Participated in policy-setting influencing the directorate of over 500 plus staff.

Worked with senior staff in developing, analyzing, evaluating, reviewing, and advising on projects to improve the effectiveness of work methods and processes within the organization and work force utilization.

Assisted in directorate level review of hiring activities, developed outcome-oriented and efficiency performance measures, and managed directorate-wide program and performance reporting requirements. Reviewed justifications for employment waivers and further follow-up.

Assessed timeline for productivity measurements for senior managers and analyzed the requirements necessary to promote new procedures effectively. Established performance standards and production levels for appraisals. Provided extensive advice and recommendations to management in the areas of space allocation, strategic planning, compliance management, resources forecasting, human resource activities involving developing employees and new hires.

Organize, conduct and/or monitor briefings and trainings for employees, senior level officials, presidential appointees, and others as appropriate of a security nature.

November 2001 – August 2007

Program Analyst; GS-0343-12, Department of Commerce, Bureau of the Census, Suitland, MD – 40 Hours per week

Analyzed/facilitated staffing requirements. Developed and managed personnel actions in support of the directorate. Developed Individual Development Plans for staff and outlined measures to obtain career success. Assisted directorate of 130 employees in developing and managing training program accomplishments. Reviewed existing plans to ensure compliance with the Commerce 5 Tier Rating System.

Provided guidance in conducting management studies to review operational plans and new work projects.

Served as team member on Data Stewardship Working Group to change employee behavior towards data privacy.

Served as Contracting Officer’s Technical Representative (COTR) on several contracts. Monitored, managed, and evaluated contracting plans for various activities. Conducted technical evaluations of all contractor task proposals including analysis of labor hours, work specifications, costs, project milestones and deliverables.

Managed the property, space, and records program for the directorate of 130 employees.

Served as Property Officer/Custodian for the directorate with responsibility for planning, directing, coordinating and administering on a directorate level the Census Bureau's personal property inventory program, supply program, and the records management program. Coordinated with divisions and administrative personnel to assure that agency policies, procedures, and guidelines are carried out.

Served as advisor and counselor to employees. Drafted recommendations for employee awards, and monitored approval process using the Census Awards Recognition System (CARS).

Served as coordinator for and project lead for special assignments, initiatives, or meetings. Developed policy and procedural requirements for carrying out projects. Coordinated the development of materials. Established cooperative relationships through participation in special studies, formulating policy and making decisions for establishment of new or modified procedures. Participated in teams or working groups on issues of procedures and policies related to Census Bureau programs and policies. Consulted with other subject matter experts to develop responses that cross lines of responsibility.

Coordinated with both Census Bureau officials and General Services Administration Facilities Management Team on space acquisition and modifications to existing space and logistics therein.

Served as liaison with Security Office personnel while performing related activities to improve organizational structure and management and security practices. Developed and directed the overall Census Bureau security programs relating to special events. Prepared security documentation to monitor policies in place.

August 2000 – November 2001

Program Analyst; GS-0343-11, Decennial Specialist GS-0301-09, Department of Commerce, Bureau of the Census, Suitland, MD – 40 Hours per week

Assisted in planning and preparing budget requirements for divisions and offices. Identified resources (staff, funding, equipment, office facilities) required to support varied levels of program office operations while tracking expenditures. Assisted in the preparation of information material necessary to analyze budget requirements while providing narratives, project descriptions, and exhibits.

Advised management personnel on procurement policies. Collaborated with Procurement personnel to find solutions to problems. Experienced in overseeing acquisition efforts while monitoring performance of contractors seeing them through to completion/contract closeout.

Served as COTR for defined contracts. Developed, monitored, managed, and evaluated contracting plans for various translation activities. Directed day-to-day execution of these plans through the contractor. Conducted technical evaluations of all contractor task proposals including the analysis of labor hours, work specifications, costs, project milestones and deliverables.

Supported various decennial programs affecting individuals, businesses and organizations. Established effective working relationships with: Census Bureau officials, subject matter specialist, representatives of print and broadcast media, contractors, publishing companies, educators, partners, and representatives from the business and nonprofit sectors having an interest in the 2000 Census Marketing Campaign. Provided advice and assistance on contract acquisition, including the preparation of performance based Statements of Work and contract administration. Served as the COTR on the Census 2000 Translation Contract. This contract exceeded $200 thousand dollars.

Established guidelines for the official swearing in of the Census 2000 Road Tour personnel. Evaluated existing government regulations while applying knowledge of personnel security to formulate a revised coordinated decennial security program. Experienced in the processing of suitability checks for employees while responding to inquiries on physical and personnel security concerns.

Developed logistics involving satellite offices nationwide to implement a successful Road Tour. Analyzed cost effective methods of operations; proposed and implemented alternatives.

Served as project leader and negotiator with contractors of the Census Road Tour while ensuring contract requirements were met.

Developed plan to evaluate Census 2000 translation materials and other project activities.

Assisted in the development of Statements of Work (SOW), Progress Reports, and project risk assessments. Counseled and advised program managers on methods and procedures, management surveys and reports, and control techniques.

Oversaw acquisition efforts while monitoring performance of contractors seeing them through to completion/contract closeout.

February 1999 – July 1999

Security Specialist; GS-0080-09, Department of Commerce, Bureau of the Census, Suitland, MD – 40 Hours per week

Developed procedures and guidelines for physical and personnel security for the preparation of Census 2000. Wrote security guard contract specifications and established performance standards. Served as COTR for the administration of the contract guard services. Reviewed, and directed the contractor’s performance.

Developed a template to be used for the formulation of contract guard post orders. Wrote thirty-seven post orders in an eight-month period while continuing to support and participate in ongoing security functions.

Collaborated with outside governmental agencies and the general public requesting security and clearance information. Administered the oath of Nondisclosure to contractors and/or Special Sworn individuals on assignment at the Bureau. Debriefed Special Sworn Status employees before they separated from the government.

Advised HR Department personnel and managers on employee classification and outcome of investigations. Defined sensitivity codes and appropriate positions/investigations. Worked closely with OPM on problematic investigations. Approved personnel actions involving positions coded above low risk.

Visited local courts for disposition of charges on employees and contractors. Telephoned or wrote requests for information for non-local cases. Approved special clearance for visitors to the Suitland Federal Center.

Conducted studies and related functions to improve security practices. Participated in the development and implementation of policies and procedures for the personnel security program.

Monitored policy changes implemented by OPM, DOC, and Executive Orders.

Conducted inspections, surveys, and studies of a secure nature.

Coordinated a Reimbursable Agreement (RA) between Census and NOAA for security contract services totaling over a million dollars. This involved establishing and managing an interagency partnership with NOAA involving the contract guard services.

EDUCATION

Electronic Questionnaires for Investigations Processing (e-QIP) System – August 2018

Fundamentals of Suitability for Suitability and Fitness Adjudicators course (Fundamentals 101-02) – August 2018

Central Verification System (CVS) July 2018

Introduction to Suitability (IS 300) – July 2018

Automated Position Designation Tool – March 2018

Understanding the Personnel Security Program – February 2018

Human Resources Core Knowledge: Skills, Concepts, and Tools – February 2018

Human Resource Development: Employee Training - February 2018

Leadership Skills for Non-Managers – July 2017

HR Boot Camp – November 2016

Leadership Skills for the Contracting Officer's Representative – April 2013

Federal Appropriations Law Refresher – April 2013

Simplified Acquisition – April 2013

Basic Contracting Officer's Representative – March 2013

CERTIFICATIONS

Masters Certificate in Project Management, George Washington University, Washington, DC - August 2006

REFERENCES

Available upon request

Contact this candidate