NOWELL GUILAS SUMBILLO
Bachelor of Science in Hotel and Restaurant Management
**** – A Cruz Street Norzagaray Bulacan
***************@*****.***
Objective
To be able to get a position where I can maximize my skills, training and work experience and Academic background for the betterment of your company and my personal growth as well,
Work Experience
DINING MANAGER
Emperor's Feast Incorporation(Max’s Franchisee Company)
Governors F.F . Halili Avenue Bagbaguin Sta. Maria Bulacan
June 1 2018 to Present
Casual Dining/Filipino Food
Duties and Responsibilities
Dining Manager are responsible in assisting other store crew with their task and assuring they are performing their job well. They also supervise the flow of service I in the store and act as the acting officer if the presence of the Branch Manager is not available and Assist the sales Marketing in the branch
• To promote new products and function,bulk order.sales call outside the branch.
• Assist the restaurant branch manager in Interviewing, selecting .training supervising, counseling and disciplining outlet staff.
• Ensuring the checklists, requisitions and proper opening and closing functions are being completed each shift,
Check the products before the opening and closing of the store.
• Interact positively with customers promoting restaurant facilities and services/ resolve problems to the satisfaction of involved parties.
• Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. Input and retrieve data and change computer procedures using complex series of keypunches to program system.
• Communicate with the manager regarding the sales, employees and other important matters.
• Act as officer in charge whenever the presence of the Branch manager is not available.
WAITER / CASHIER
Luxury Restaurants
T:+974-******** P.O. Box: Doha – Qatar
F:+974-******** *.**********@*******.***
WRAP IT (under of luxury restaurants)
SHAWARMA CUISINE
Arabic Fast Food Restaurant
February 1 2017 – April 1 2018
Duties and Responsibilities
• Greet and welcome customers, provide consistency excellent customer service by demonstrating through product knowledge by managing the ordering, suggestive selling and all payment procedures and adhered to, in particular cash handling and performed in an accurate and precise manner to avoid customer complain.
• Ensure the correct menus are always available.
• Presents menus to patrons and answer questions about menu items, making recommendations upon request.
• Take order from the guest for food & beverage.
• Suggest other items.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Serve food and/or beverages to the guest prepare and serve specialty dishes at tables required
• Collect for mode of Payment
Others tasks as assigned.
Financial Scope: Point of Sales cash handling
Internal Relationships: Operation Manager, Area Manager, Store Manager & Staff, Hr & Admin External Relationship: Store Customer
DINING MANAGER
Emperor's Feast, Inc.( Max's Franchisee Company)
Governor F.F Halili Avenue Bagbaguin Sta.Maria Bulacan
Zip code: 3022
March 1 2016 to Janaury 1 2017
Max's Restaurant
Casual Dining/Filipino Food
Duties and Responsibilities
• Dining Manager are responsible in assisting other store crew with their task and assuring they are performing their job well. They also supervise the flow of service I in the store and act as the acting officer if the presence of the Branch Manager is not available and Assist the sales Marketing in the branch
• To promote new products and function,bulk order.sales call outside the branch.
• Assist the restaurant branch manager in Interviewing, selecting .training supervising, counseling and disciplining outlet staff.
• Ensuring the checklists, requisitions and proper opening and closing functions are being completed each shift,
Check the products before the opening and closing of the store.
• Interact positively with customers promoting restaurant facilities and services/ resolve problems to the satisfaction of involved parties.
• Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. Input and retrieve data and change computer procedures using complex series of keypunches to program system.
• Communicate with the manager regarding the sales, employees and other important matters.
• Act as officer in charge whenever the presence of the Branch manager is not available.
PERSONAL CHEF / WAITER
Embassy of the Republic of Yemen to Tokyo Japan
Mr. Hatem Mohamed Hussein Hatem (Charge d’ Affaires ad Interim)
September 22, 2014 – September 20 2015
Embassy of the Republic of Yemen to Tokyo Japan
807 No. 38 Kowa Building
4-12-24, Nishi-Azabu
Minato-ku
Tokyo 106-0031
Japan
Duties and Responsibilities
• Responsible for monitoring and purchasing adequate supplies, both official and personal, submit costs of expenditure to the residence in the embassy
• Customized meal plan, shop for all groceries and clean up the kitchen
• Understanding nutritional needs and maintaining safe food-handling skills
• Answering the phone and receiving visitors.
• Handling and organize an events
• Ensures the efficient day to day functioning of all equipment in the embassy
DINING MANAGER
Emperor’s Feast Incorporation (Max’s Franchisee Restaurant Company)
Governor Fortunato Halili Avenue, Brgy.Bagbaguin,Sta.Maria Bulacan
Zip code: 3022
Philippines
June 2013 --- September 2014
Max’s Restaurant
Casual Dining/Filipino Restaurant
Duties and Responsibilities
Dining Manager are responsible in assisting other store crew with their task and assuring that they are performing their job well. They also supervise the flow of service I in the store and act as the acting officer if the presence of the Manager is not available
• Assist the restaurant branch manager in Interviewing, selecting .training supervising, counseling and disciplining outlet staff.
• Ensuring the checklists, requisitions and proper opening and closing functions are being completed each shift,
• Check the products before the opening and closing of the store.
• Interact positively with customers promoting restaurant facilities and services/ resolve problems to the satisfaction of involved parties.
• Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. Input and retrieve data and change computer procedures using complex series of keypunches to program system.
• Communicate with the manager regarding the sales, employees and other important matters.
• Act as officer in charge whenever the presence of the Manager is not available.
Banquet and Sales Coordinator
Emperor’s Feast Incorporation (Max’s Franchisee Restaurant Company)
Governor Fortunato Halili Avenue, Brgy. Bagbaguin, Sta.maria Bulacan
Zip Code: 3022
Philippines.
May 2009 –– June 2013
Max’s Restaurant
Casual Dining/Filipino Food
Responsibilities
· Assist the Branch Manager in the setting of sales goals for various functions offered by Max’s Restaurant. As such, they both shall equally be responsible for achieving these goals.
· Prepares the monthly promo sales report, periodic promo evaluation report, and customer feedback report.
· In charge of formulating, implementing and evaluating local restaurant marketing activities such as store promotion, tie-ups and local advertising.
- Organize special events in the Restaurant. Such receptions for kiddie party, wedding, baptismal.
· Responsible for the implementation of various market wide promos at the store level. These include setting-up of in-store promo collateral (e.g. banners. posters and tent cards); briefing of all store personnel (in coordination with Branch Manager); tracking and evaluation of promo sales.
Education
Asian College of Science and Technology – Bulacan Campus Philippines
Hotel and Restaurant Service, April 2009
Outstanding Student
Leadership Award
Norzagaray Academy School – Norzagaray Bulacan
Secondary Education, March 2005
7th Honorable Mention
Governor’s Leadership Award
Supreme Student Council President
Skills and Interest
Table skirting
Flower Arrangement
Quality leadership and communication skills
Hosting
Reading History
Basic Japanese
Seminar/Workshop Attended
Basic Training February 3 – February 13 2016
Personal Survival Techniques Magsaysay Training Center
IMO Model Course 1.19 6F Times Plaza Building,
Fire Prevention and Fire Fighting United Nations
IMO Model Course 1.20 Avenue corner Ermita Manila
Elementary First Aid Philippines
IMO Model Course 1.13
Personal Safety and Social Responsibility
IMO Model Course 1.21
Max’s Restaurant January – April 2009
On the job training
Dining
Food and Beverage, Front Office Baguio Burnham Suites
and Sales Operation Seminar Baguio City
December 13, 2008
Food and Beverage Lecture and Market Market Fort
Restaurant Tour. Macdonald Company
Taguig City
February 13, 2008
Food and Beverage and housekeeping Atrium Hall Hotel
Orientation Pasay City
September 20, 2007
PERSONAL DATA:
Age: 30yrs old,
Height: 5’8
Weight: 79 kilos
Bday: June 13 1988
Religion: Roman Catholic
Status: Single
Character Reference
Available upon request
NOWELL G. SUMBILLO
APPLICANT