Employee Relations Hr

Griselda Cordova

San Jose, CA • 408-***-**** • ********@*****.***

HR operations professional with experience establishing the standards for general HR operations and systems administration at companies in high-tech and retail industries SUMMARY OF ACCOMPLISHMENTS AND SPECIALTIES

• HR Operations: Optimized many areas of HR operations (including payroll, benefits, and employee relations) at 3 companies, including a business that expanded headcount 4X. Integrated HR operations of 7 countries during company acquisitions. Helped hire >200 employees within 6 months.

• HR Systems Administration: Worked as the go-to person for HR systems administration (including Workday) at 3 businesses. Reduced discrepancies in HR forms and job recs 50% within 3 weeks and shortened several processes. Developed Workday test plans; wrote and executed scripts.

• Relationship Development: Anticipated employees’ and managers’ needs as companies grew and helped them with org changes. Consistently maximized employee morale; leveraged customer service experience to deeply understand needs and resolve difficulties. Played key part in enabling company to maintain a personalized culture as it grew and acquired several overseas businesses.

• Organization: Streamlined several HR departments’ workflows. Saved thousands of dollars by finding discrepancies in data, and audited payroll data within one day against 5-day deadline. Fulfilled many last-minute requests by optimally filtering correct data.

• Communication: Wrote how-to guides for HR department, and wrote process and procedure docs. Conducted training sessions to groups and to key individual stakeholders. Consistently promoted harmonious relationships between management and employees by functioning as a key liaison. HR Operations • HR Systems Administration • Employee Relations • Payroll & Benefits Data Management • Process Implementation • Recruiting & Hiring • Auditing • Employee Performance Employee Training & Development • Relationship Building • Presentations • Diversity Workday (5+ years) • HRIS (5+ years) • Oracle (3 years) • SAP (3 years) • MS Excel, PowerPoint, & OrgPlus PROFESSIONAL EXPERIENCE

Accuray Inc. (contracted through Target CW), Sunnyvale, CA HRIS Administrator (August 2018–January 2019)

Joined medical device company with 900 employees when it had several incomplete projects for optimizing Workday for FY19. Eliminated company’s need to hire outside consultant by finishing all projects on time and within budget while streamlining processes.

• Spearheaded several improvements to HR business processes, including payroll, benefits, and employee relations.

• Configured Workday to streamline HR operations. Reduced time to process and communicate org changes and saved additional time by assigning security roles.

• Implemented reporting mechanisms, dashboards, integrations, feeds, and configurations that enabled Workday to optimize business processes and system performances.

• Enabled Workday to optimally process open enrollment. Configured the system, entered new rates, conducted sandbox testing, and liaised with vendors.

• Helped optimize employees’ performances by developing a how-to guide that helped them enter new goals.

• Worked as the sole person to resolve Workday integration and production issues and suggested better ways to navigate it. Prioritized issues and prevented escalations from reaching management. Helped users with nonstandard batch uploads.

• Monitored, maintained, and triaged integrations with Core Connectors, EIBs, Workday Studio, and downstream systems.

• Conducted system testing. Outlined test strategies, wrote & executed test scripts, coordinated test resources, and compiled test completion metrics.

• Suggested improvements to SOX compliance processes, including the use of software to automate steps. Jazz Pharmaceuticals, Palo Alto, CA

HR Senior Analyst, IT Assurance (January 2013–July 2018) Came on board when company had 300 employees; helped it grow headcount to 1,200 and acquire 2 European companies by creating standards for HR operations and systems management. Transferred into IT assurance role in the final 5 months.

• Globally rolled out HRIS projects and programs.

• Provided payroll administration; processed compensation, bonuses, and equity. Audited data, kept it current and accurate, and prevented issues by proactively examining it.

• Worked as the point of contact for resolving Workday issues and providing training. Gave training sessions to groups and individual business partners. Trained HR Department and other employees on new HRIS processes.

• Helped hire employees by entering their information in Workday, emailing welcome letters, providing information about their roles and deliverables, and answering questions about systems.

• Played key role in maintaining high employee morale as the growing company’s culture became more systematic. Maintained personal feel by planning events, greeting new employees, and promoting diversity.

• Worked in the acquisition team when company acquired Gentium Pharmaceuticals. Met with their HR Department, internal HR lawyers, the operations director, and the director of SOX compliance. Set up needs assessment and created workflow charts.

• Helped integrate new employees in the UK, Germany, Italy, Ireland, Switzerland, and Canada (from acquired companies) with the U.S. offices. Obtained their feedback, ensured process improvements, and helped standardize processes.

• Improved the organization of employee data as company grew and analytics became more sophisticated. Developed org charts, and audited data for integrity. Administrated data or many functions, including job profiles, cost centers, locations, entities, hiring, terminating, department changes, management changes, and LOAs.

• Reduce data entry time by developing and executing tests for all annual Workday updates.

• Took on IT assurance role. Provided assurance on IT deliverables against controls, ensured compliance, and helped correct operational mistakes.

• Wrote reference guides and user guides that enabled employees to optimally use Workday, iCIMS, OrgPlus, and custom HR action form system. Also wrote IT assurance documentation for SOX compliance. El Camino Hospital, Mountain View, CA

Human Resources Analyst (October 2011–December 2011)

• Provided HR support for the Education Services and Employee Health Services Department.

• Helped reorganize the entire office workflow.

West Valley-Mission Community College District, Saratoga, CA HR Recruitment Specialist (February 2011–June 2011)

• Worked as the sole recruiter as the company hired >200 employees in a short time.

• Wrote and posted job descriptions, screened resumes and applications, and arranged interviews. Prepared and sent offer letters.

• Provided the first filing system organization. Established color coding and labeling. Costco Wholesale, San Jose, CA

Sales Auditor & HR Analyst (May 1994–October 2005)

• Worked as the go-to person for HR system issues and payroll processing.

• Helped hire >500 people. Assessed managers’ hiring needs, selected applicants, and set up interviews. Compiled packets for new hires.

• Assisted with terminations. Processed files and obtained employees’ signatures.

• Saved thousands of dollars by analyzing cost reports and providing management with results. EDUCATION

Bachelor of Science, Business Administration/Human Resources Management, San Jose State University, San Jose, CA (May 2005) Associate of Arts, Liberal Arts, Evergreen Valley College, San Jose, CA (May 2000) ABA Approved Paralegal Program, West Valley-Mission Community College District, Saratoga, CA

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