Project Manager Management
Resume:
Asif Ahsan
*** **** ****** ** ********* FL *****
****.*****@*****.***
Authorized to work in the US for any employer
PROFESSIONAL SUMMARY:
Experienced professional with a solid track record in Project management, supply chain, purchasing, training & development, and client integration management. I also possess great knowledge in the realms of Budgeting, reporting, variance analysis, leadership and change management, process Improvement, and quality Assurance.
WORK HISTORY
Thales Avionics - Melbourne FL April 2019 - Present
PMO – Consultant
Enforce compliance standards in bid and project management including the use of standardized documentation.
Provide project support to project team with organizing WBS WPMs in managing their work packages.
Implements complete standardized Project Management methods and tools
Drive Structure, scheduling, estimation, risks and opportunities management, milestones and deliverables executing and reporting of projects
Implement strong project planning and organizational skills and to drive teams to meet milestone deliverables.
Supports bid preparation and project launch with structuring and planning according to the WBS. Aids the Bid and/or Project Manager when defining the PBS, WBS, OBS, Master Schedule and RAM - Consolidates corresponding workload;
Collects and documents CBB/EAC: liaising with the Finance Controller in preparation of updating project/program status.
Maintain Risks & Opportunities Register, track risk mitigation and opportunities shaping plans to include weighted cost, KPIs, BOR, reporting and ensures action plans are updated in timely manner for senior management
Organize and collect data required for customer and development program Lessons Learned reviews and ensures they are published to raise future program awareness/continuous improvement.
Keep Chorus awareness of best practices and proposes recommendation and improvement to PMO leadership.
Contributes to and maintains Visual Management methodology (OBEYA rooms) to foster teamwork
Cox Communications – Atlanta USA July 2018 – Dec 2018
Consultant – Project Manager Telecomm
Led cross functional teams using waterfall and agile approaches on various IT IVR (SDLC) projects. Implemented all phases of project management life cycle, i.e., assessment & planning, analysis & design, build, QA & UAT, and deployment as an ambassador
Facilitated Program managers on various projects organization, WBS, forecasts and actuals, budgeting, critical path, and presented meetings on bi-weekly basis with SVP’s to analyze and understand program requirements, change, variance, goals and validation
Headed waterfall converted projects, led Onshore & Offshore cross functional teams and ensured project collaboration and close-outs aligned with the release cycles on time with a proper closure
Chaired all projects planning, budgeting, resourcing, reporting and updated all aspects of IVR and dev ops projects. Ensured all project deliverables (close-outs & documentation) were completed on time, within budget, and with required level of quality and satisfaction
Headed multiple project meetings simultaneously, followed by updating tools in timely manner for stake holders and the team to view the real time project status, risks and mitigation plans
Presided daily/weekly meetings with project stakeholders. Identified issues/risks, budget and variance reports, and suggested resolutions followed by a complete action plan
Practiced solid understanding in every project of project best practice, budgeting, variance reports, policies, procedures, and processes to help support project management office (PMO)
SANTA AND ME – CALGARY AB CANADA Dec 2009 – Jul 2018
Project & Supply chain manager – PMO
Collaborated and directed various cross functional teams using waterfall and agile approach on various IT (SDLC) projects such as Website development, online ordering, rewards program, payment processing, IVR, real time inventory updating, integrating efficient online shipping methods, IVR integration, Telephony and screen pops
Administered overall project plans, costs and technical performance requirements of projects through the planning, development, implementation and operations phases of PLC
Responsible for overall IT integration, supply chain & vendor management (proposal, bidding request, reviewing, facilitating SOW, negotiation, purchasing, and maintaining vendor relationships between business and suppliers) reports, budgeting, WBS, variance reports, risk analysis, impacts, change process, critical path schedule, risk analysis and mitigation plans, and updates to the senior management
Functioned as a SME for the complete product development cycle (from mold development to finished product) and importing the product lines into Canada & US markets, integrating WMS and ecommerce with the applications and systems
Directed district-wide staffing engagement levels, staff development, KPI’s and most importantly their continuous training for effective development
Launched & Implemented supply chain practices in accordance with new or changing environmental policies, standards, regulations, or laws. Collaborated with departments (procurement, engineering, and quality assurance) to identify or qualify new suppliers using vendor management techniques
Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, purchasing, production, and quality assurance
Accelerated company logistic processes into optimized systems processing which reduced the load by 15%, resulted in 20% increased efficiency
Enhanced and re-engineered physical supply chain processes (workflows, cycle times, position responsibilities or system flows)
Integrated successfully integrated 92 locations across NA market and connected with the real time inventory management & shipping and payment processing
Managed project implementation, action items, and milestones in collaboration with logistics, operations, systems, HR, and labor relations teams
Directly responsible for 15 managers developmental progression, their leadership plans, training and development, appraisals and feedback
Integrated plans on new product lines, their pricing, manufacturing & buying houses, import duties, logistics and procurements strategies, website integration (using SDLC) and efficient WMS
Designed and implemented reverse logistics programs. Also, selected technology solutions to improve tracking and reporting of materials and products distribution, storage, and inventory
ELECTRICITY AND WATER AUTHORITY – BAHRAIN 2007 - 2009
Consultant Project & Operations - Contact Centre
Integrated overall Contact Centre technology using complete PMLC to align with the Ministry’s vision of providing customer care to their customers through support team of over 900 associates
Facilitated PM office for proposals to acquire bids, reviewed proposals, purchasing, vendor selection and helped PMO negotiating contracts with various vendors related to Integration, hardware/software etc.
Hired, trained and gaged cross-functional teams in development of integrated business processes, implementing project deliverables, with an emphasis on quality, productivity, and consistency
Directed 30 supervisors on a third level hierarchy of over 300 staff associates, their trainings, hiring, establishing KPI’s, guiding to their success and achieving contractual SLA’s
Organized hiring team to hire 900 staff associates (sales associates, team leaders, QA team, IT team, security, marketing, and departmental GM’s) from ground up, established curriculums, certifications, organized training departments and recruitments of trainers to deliver the agreed upon SLA
Developed and integrated work plans, managed deadlines and coordinated project team and sub-team activities
Established, implemented and monitored training budgets, financial reports, exit strategies to stakeholders
Conducted 50 employees’ performance appraisals, established actionable plan on their training, planning and development for employee empowerment, retention, delivery, and developmental objectives
ARIA SOLUTIONS – CALGARY AB CANADA 2005 - 2007
Project Manager
AN IT company focusing on System/SW Integration, Cloud, Workforce management
Charged assigned projects from inception to completion (Genesys, Amazon and Salesforce)
Collaborated with business and IT leadership to develop a well-defined project plan that clearly states the project's objectives, scope, assumptions, timeline, resource requirements, risks, benefits and budget
Planned, organized and managed day to day activities of the project by planning the project, delegation of responsibilities and establish the quality management program
CONVERGYS, LETGHBRIDGE CA 2003 - 2005
Project & Support Lead
Led the Customer Service program that directly supports over 1 million high speed internet customers
Worked as Subject Matter Expert (SME) in various projects and assisted Program Managers as a Green belt for successful integration using project management methodologies
Trained all team leaders on technology, knowledge base, project deliverables, Integrated applications, Contact Centre Architect, Call handling, Quality Assurance guidelines, KPI’s, coaching techniques and conversion of data into staffs’ performance appraisals
EDUCATION:
Aspen University University of Lethbridge
MBA in Project Management Bachelors in MIS
American university-PK
Master of Computer Science
CERTIFICATIONS:
Certified Scrum Master – Scrum Alliance
Certified Change Management Specialist
RERERENCES: Furnished upon request
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