Manager Training

Curriculum Vitae of Clive Anthony Sherer

Clive Anthony SHERER. F.C.I.B.

Gulf Oasis Apartments 15 Llys Steffan

Barsha Heights Llantwit Major

Dubai Vale of Glamorgan

UAE CF61 2UF. UK

UK Home Phone: +44 (0-144*-******

UK Mobile: +44 (0-785*-******

UAE Mobile +971 (0-545**-****

E Mail: ****.***@**********.***

https://uk.linkedin.com/in/clivesherer

PERSONAL DETAILS:

Marital Status: Married with one son (34) and one daughter (27) Nationality: British

Driving Licence: Full, clean UK plus UAE Full

KEY SKILLS:

- Worked in finance since 1974. Holder of Chartered Institute of Bankers Banking Diploma and a Fellowship

- Extensive experience of training and consultancy with UK and multinational companies

- Strong strategy knowledge and experience using Balanced Scorecard and business acumen

- Hands-on delivery to financial & non-financial sectors in the UK and overseas through interpreters

- An excellent communicator and motivator at all levels, being both a persuader and a ‘diplomat’

- A motivator and a ‘People Person’

- Proven track record in creating and delivering learning materials in all areas of business activities, developing effective learning initiatives, focused on the learning needs

- Main consultant and sole trainer on both technical/legal and procedural when Abbey National Bank established their commercial sector

- Detailed awareness of the Training Industry and a passion for training and presenting

- Written and presented papers at the 3rd and 4th Middle East Quality Conferences

- Microsoft Office proficient

EMPLOYMENT HISTORY:

HOLBORN ASSETS – DUBAI 2018 to date

A firm of independent Financial Advisers and Insurance Brokers. Approved by the FCA Associate.

Hands-on role for Business Development including front-line operations and sales Holborn Assets was established in the UK and now has significant offices in Dubai, Singapore, South Africa and the UK.

WEST END TRAINING LIMITED. 1994 to date

Managing Director.

West End Training is a UK based training and development organisation with offices across the UK and the Middle East. West End Training is accredited by The Law Society of England & Wales, Leadership Management Wales and St John’s University, York.

Its client list includes Kuwait Petroleum Company, Honda, Standard Chartered Bank, Bahrain National Holdings, Bahrain Airport Services, Riyadh Bank, Bank of Ireland, Bank of Ceylon, Abbey National Bank, Sage and various Governments to name only a few.

West End Training has a ‘sister’ company called Perk of the Job. Perk of the Job provides on-line training in a unique bite-sized format. Perk of the Job has ISO 9001:2015 certification.

Curriculum Vitae of Clive Anthony Sherer

Responsible for:

- strategically planning, monitoring and controlling a UK and international training franchise network

- developing new learning materials and delivery of self-written training courses and programmes

- travelling to conduct hands-on training activities in the UK and overseas

- ensuring learning is evaluated and adds value to the vision in the business strategy – our consultancy using Balanced Scorecard is very relevant

- establishing working relationships and accreditations with the Institute of Leadership and Management

(ILM), the Law Society, Governments and many Universities including Cardiff and Cardiff Metropolitan

- formulating a strong business model and ethics with the British Franchise Association BANK of IRELAND UK.

Corporate Business Manager (part time consultancy basis) 1994 to 1996 Responsible for:

- gaining new business within the corporate banking arena

- presenting lending applications to the head office credit department

- building of client relationships

COOPERATIVE BANK.

Corporate Business Manager 1989 to 1994

Responsible for:

- holding the ‘Number 1’ position in a busy city corporate branch

- all aspects of day-to-day management of staff and the client ‘lending book’

- direct liaison with clients and bank management at all levels

- reporting directly to a Regional General Manager BARCLAYS BANK plc. 1974 to 1989

Corporate Business Manager 1984 to 1989

Responsible for:

- all aspects of day-to-day management of staff and the client ‘lending book’

- build a new team after the separating of personal and corporate banking within the Bank

- reporting direct to the Regional Director

- marketing and acquiring of new business

Training and group leading facilitator (The Bank’s training centre London) 1982 to 1984 Responsible for:

- writing of new training material for a new training project to be rolled out nationwide

- presenting the new concepts to Bank directors, staff and outside organisations Various Branch Banking Roles 1981 to 1982

Trainer and Group Leader (The Bank’s two training centres London) 1979 to 1981 Various Branch Banking Roles and departments including: 1974 to 1979

- Management Development Services

- Marketing

- Regional Corporate Manager’s Assistant

PROFESSIONAL QUALIFICATIONS, COACHING TRAINING & MEMBERSHIPS: Fellowship with the Chartered Institute of Bankers (Now the London Institute of Banking & Finance) Banking Diploma with the Chartered Institute of Bankers – Degree Equivalent International Certificate in Wealth & Investment Management Level 3 - Chartered Institute for Securities

& Investment

Member of the European Mentoring & Coaching Council Curriculum Vitae of Clive Anthony Sherer

Certified Coach by The Coaching Academy

Certified Coach by Noble Manhattan London

Certified Internal Auditor Approved by the Institute of Quality Assurance London (IQA) Licenced to conduct Behavioural Analysis Profiles – DISC Balanced Scorecard – International Masterclass

SCHOOL EDUCATION: Bishop of Llandaff High School, Cardiff - 8 ‘O’ Levels HOBBIES & INTERESTS:

Follower of Formula 1 motor racing and attending races in the UK and overseas Supporter of Blind Veterans

A long-standing, but past Rotarian, - the Rotary Club of Llantwit Major - reaching the Presidential ladder Examples of projects completed.

Key Responsibilities.

West End Training was founded by me nearly 25 years ago, and we grew through franchising. Following on from my own banking background I always look for a business advantage whenever we consult and plan training and consultancy for clients being very aware of the culturally diverse nature of our clients. I have worked with Saudi Arabian Chevron, (in Kuwait), writing and presenting a number of programmes over the last few years. We worked with them, providing programmes and had to work within a brief where our plans of what we were going to do had to coordinate with 'the big picture'. West End Training only carries out training exclusively for client organisations. For this reason, we are often involved in a quasi-consultancy role to assist the client in agreeing what it is they actually need. This can involve looking at Job Descriptions and full LMS records.

Many years ago, we were successful in becoming an approved training provider for the National Oil Company of Kuwait (KPC). Within the group there are 10 separate ‘K companies’. I had to present our company and our plans to the Board of Directors. Many programmes have been carried out. I am a very experienced learning and organisational development specialist which has included coaching at all levels including senior leaders. All the training courses and programmes offered by West End Training have been written by me.

A project listed on my LinkedIn profile, describes implementing an Integrated Management System at SULB, a steel manufacturing plant in Bahrain. This involved them applying for ISO 9000 Quality Certification, Health and Safety Certification and Environmental Certification. During the many months that the project took to complete, key personnel from the steel plant were chosen, who were then trained on what the project entailed and then that information had to be rolled-out. TNAs were drawn up from the first ‘kick-off’ meeting right through to training the staff to be internal auditors. This involved a detailed analysis of looking at job descriptions from HR’s ‘employee family tree’. Their training was designed around their individual needs and in-line with the requirements of the International Standards. We helped them to develop documents that would be used in the training and ongoing as ‘real tools’ for compliance purposes. The above SULB project highlighted Supply Chain Management issues, not just the TNA / SAT process. Curriculum Vitae of Clive Anthony Sherer

One of our services is providing Outplacement for people who have been made redundant to help them find their next role. One of our biggest contracts for Outplacement was with Arjo Wiggins the paper manufacturer. It was a FTSE 100 company at the time. Over 400 people were made redundant and a site was closed. Our contract took 3 months of our team working on-site. I have also undertaken specific franchise consultancy roles, with one for a ship chandelling company in the Middle East. Having taken that company to approval stage with the International Franchise Organisation I was then asked to become its temporary General Manager to sort out a catalogue of business issues that needed to be addressed.

Person Specification.

My hands-on experience with learning and development plus coaching is considerable and I enjoy it very much. My ‘Fellowship’ with the Chartered Institute of Bankers and my Banking Diploma are degree equivalents.

I have written HR policies, manuals and Health and Safety manuals. My communication skills, both written and verbal, are to a high standard, working very well with all types of people and stakeholders. I am a persuader and ‘a diplomat’. Punctuality is very important, and I plan very well to make sure that ‘things are right’. Personal integrity and personal beliefs that I hold dear are ‘to give something back’. My membership as a dedicated Rotarian for over 20 years and my support for Blind Veterans demonstrate this. My travels to many continents including America, Asia (Sri Lanka and India) including the Middle East

(Saudi Arabia, Bahrain, Kuwait and the UAE) plus Africa (Ethiopia and Zambia) have given me a ‘big picture view’ of the big bad world.

Presentation to the British Business Group Abu Dhabi.

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