Curriculum Vitae

CHENDUR PANDI KANAGARAJ

*/*, ***** ******

Next to Johnson & Johnson Co. Mahim (E),

Mumbai – 400 017.

Mobile No. 986-***-****

E-mail: ac9hg6@r.postjobfree.com

Career Objective:-

To establish a Career in an Organization that will provide excellent opportunities for long term growth prospects.

Personal Profile:-

Name : CHENDUR PANDI KANAGARAJ

Date of Birth : 29th February, 1976

Marital Status : Married

Religion : Hindu

Nationality : Indian

Languages Known : English, Hindi, Marathi & Tamil

Hobbies : Reading & Playing Cricket

Educational Qualifications :-

B.Com. from Mumbai University

Additional Qualifications:-

Operating System : Windows 7

Other : MS-Word & MS-Excel

Computer Hardware : Assembling, Window Installation & Troubleshooting

Knowledge of Typing:- : 50 w.p.m.

Work Experience:-

Worked with JP Morgan Services Pvt. Ltd. On behalf of Aravon Services Pvt. Ltd. at Malad as a Transport Executive Since November 2017 till 13.05.19.

Job Description:-

Managing a fleet of 120 cabs.

Monitoring Logins, ensure smooth and timely arrivals of vehicles

Identify route cause analysis for delayed cabs and initiate actions to rectify the same.

Handling Employee escalations on calls & E mails.

Interacting with the vendor supervisors on day to day issues and ensure all employee concerns are addressed.

Generate functional reports like Daily Real Time Report, Accuracy Report, No show Report, Issue tracker, Pickup accuracy report.

Trouble shooting transportation issues.

To help out employees in getting the correct transportation facility from the company.

Preparing daily Transport roster (Evening & Morning Pickup)

Forwarding the roster to Ops

Distributing the roster to Service Providers.

Follow up on Pickups sending SMS and no show reports on daily basis.

Preparation of Drop no show report weekwise and concolidate Cost allocation report.

Work Experience:-

Worked with WNS Global Services on behalf of Knight Frank India Pvt. Ltd. as a Facilities Executive both (Facility Management) Since June 2017 till 15th Sep 2017

Job Description:-

Log calls/jobs on the helpdesk database utilising helpdesk software (QFM). Calls/jobs may be received by telephone, email or in person/

Allocating work orders to directly employed maintenance team and/or supply chain.

Data base is maintained in terms of current specialist sub contractors i.e. contact details etc

Rectification times and implementing escalation procedures.

Report back to clients and contract staff on job progress and close out.

Conference Meeting Room booking for Client.

Maintaining TAT in call log report and forward Call log Report to Concern Person.

Work Experience:-

Worked with Prudential on behalf of Knight Frank as a Helpdesk Executive both (Transport & Facility Management) from Aug 2016 to June 2017

Job Description:-

Managing a fleet of 60 cabs & 2 buses.

Monitoring Logins, ensure smooth and timely arrivals of vehicles

Identify route cause analysis for delayed cabs and initiate actions to rectify the same.

Handling Employee escalations on calls & E mails.

Interacting with the vendor supervisors on day to day issues and ensure all employee concerns are addressed.

Generate functional reports like DSR (Daily Service Report), Monthly Adhoc report, Call Log analysis, Issue Tracker.

Monitor Compliance on daily checklists, penalties, tab on vehicle vintage & cleanliness of vehicles

Issuing vehicle enrollment numbers

Daily Compliance checklist check 10 % of over all fleet in a day and share the lapses with vendors via E mail

Update the penalty for the compliance lapses, Rash driving, Drink and Drive, Misbehavior with employees

Ensure timely updations on all mails/ requests regarding schedule/ route changes.

Allocation of escort guards where lady employee is the 1st pick up and last drop.

Trouble shooting transportation issues.

To help out employees in getting the correct transportation facility from the company.

Responsible to schedule the timings for bus arrivals.

Preparing monthly MIS report of Vendor Vehicle for payment process.

Making sure that all the vehicles are in good condition with a view to ensure employee comfort.

Making sure that proper security is provided for female employees during late night transportation.

Maintaining a daily roster including the driver's attendance for reporting.

Ensure all data is done timely and accurate manner.

Preparing daily Transport roster (Pickup & Drop)

Forwarding the roster to Ops

Distributing the roster to Service Providers.

Follow up on Pickups.

Meeting Room Booking

Guest House Booking

Cab Booking request

Work Experience:-

Worked with M/s Vishal Surgical Equipment Co. Pvt. Ltd. as a Office Assistant from June, 2015 to June 2016 at Mahim.

Job Description:-

Gather Tender Information

Surfing tenders from various websites

Gather information on release of tender notice

Preparing tender documents and maintain other related documents

Preparing E-tender (Online) Tender Filling

Preparation & Submission of Tender-technical and commercial part (Online)

Uploading technical documents

Study and understanding of tender documents, preparation & tender submission

Tender Bidding

Ensure Effective dispatches and timely deliveries of documents & Licenses for tender submissions

Knowledge of Bank Guarantee process. Preparing Earnest Money Deposit (EMD) in the form of Bank Guarantee, Demand Draft and forwarding requisition to account department

Maintaining tender, EMD files and registers as per ISO requirements

To get documents notarized required for tenders.

Coordinating with other department for various documents like Annual Turnover Certificate/Sales Tax and VAT Clearance/ etc required for preparing tenders/quotation.

Work Experience:-

Worked with HSBC Bank on behalf of Jones Lang LaSalle as a Executive since December, 2014 to June 2015.

Job Description:-

Follow up a process of invoice both Internal and External.

Archiving of Invoice data according to its categories.

Able to work with different environment handling multiple clients and contracts for each invoice.

Able to find and spot the invoices which don’t have PO or the documents which doesn’t contain PO.

Vendor coordination and updating outstanding payment invoice.

Approval/Research and Rectify errors on Charge Code and other type GL Code errors.

Additional responsibilities such as filling contracts, handling client requests, able to handle databases related to vendors of the company.

Work Experience:-

Worked with Deutsche Bank on behalf of Jones Lang LaSalle as a Executive since December, 2012 to 30th Nov 2014.

Job Description:-

Handling inbound and outbound calls.

Solving Employee Queries.

Email correspondence.

Coordinating with vendors.

Ensure all data is done timely and accurate manner.

Preparing daily Transport roster (Pickup & Drop)

Forwarding the roster to Ops

Distributing the roster to Service Providers.

Follow up on Pickups.

Work Experience:-

Worked with Wipro Ltd on behalf of Jones Lang LaSalle as a Billing Executive from July, 2011 to November, 2012.

Job Description:-

Punching data in itms software, checking and rectifying the data.

Preparation of transport Billing Statement to vendor twice in a month in excel sheet by using pivot table.

Email correspondence with senior and resolving their queries.

Work Experience:-

Worked with “The Indian Surveyors Pvt. Ltd.” as a Office Assistance cum Computer Operator at Masjid (from 11th May 09 – 10th Mar 11)

Job Description:-

Drafting and typing of letters in MS-Word & their distribution.

Typing of Surveyors Report.

Preparing Monthly Bill Statement in Excel & Keeping Record of Bills.

Maintain Inward & Outward Correspondence Register.

Checking Mail & Sending E-Mail to Client, Data Entry.

Work Experience:-

Worked with “Shakti Enterprise” as a Data Entry Operator cum Team Leader on behalf of Team Lease for the period of 5 Months (from 16th June 08 – 30th Nov 08) at Fort. (On Contract Basis)

Job Description:-

Handling data conversion work in Ms Word.

Merging file with Master file to another language file

Develop a strategy the team will use to reach its goal

Provide any training that team members need

Communicate clear instructions to team members

Listen to team members' feedback

Monitor team members' participation to ensure the training they providing is being put into use and also to see if any additional training is needed

Manage the flow of day-to-day operations

Create reports to update the company on the team's progress

Work Experience:-

Worked with S.S. Rauthan & Associates as a Computer Operator at Bombay Central (Dec 2006 to May 2007)

Job Description:-

Downloading form in MCA Site (Ministry of Company Affairs) and filling the forms through online and uploading the forms.

Email correspondence with Client.

Visiting Client Site for document submission.

Work Experience:-

Worked in SBI Life Insurance Co. Ltd on behalf of Talisman Consultant Services as a Back Office Executive for the Period of 13 Months (Sep 2003 to Oct 2004) (On Contract Basis)

Job Description:-

Data input in Oracle Software.

Checking the hardcopy of Insured person supporting document like Customer DOB, Photo ID, Certificate and Demand Draft.

Cheque entry in Oracle Software and taking printout.

Declaration:-

I hereby declare that the mentioned Information is Authentic and True up-to-date to the Best of my Knowledge.

Place : Mumbai

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