Customer Service Sales

Amanda D. White

*** ***** **. **, ***** Rapids, IA 52404 – Cell 319-***-****

Summary

Motivated and reliable Administration and Customer Service Representative with ten years of experience providing outstanding customer service and administrative services is seeking a challenging secretarial, administrative, telemarketing assistant position with possibilities of advancement.

Highlights

Consistently provides excellence in customer service

Superb time management skills

Collaborative team player

Well versed in Microsoft Office

Experience

11/2010-03/31/2017 Labor Finders Cedar Rapids, IA

Factory Worker

· Assembly line worker

· Box folding machine technician

· Box inspection, pallet loading, and prep for shipping(wrap)

· Inspection and quality control

· Shipping and receiving of multiple products

· Shipping document preparation

Banquet Server

· Serving of food and beverages

· Customer service

· Clearing and cleaning of banquet hall

11/2014-06/2015 Arby’s Cedar Rapids, IA

Back Line Cook/Customer Service

· Maintaining of multiple grills, fryers, and other kitchen equipment

· Customer Service/Cashier

· Drive Thru Cashier

· Close of back line including drawer receipts, clean up, and lock up

03/2010-06/2014 Premium Retail Services Cedar Rapids/Coralville/Iowa City, IA

Contract Worker

· Customer Service

· Sales

· Marketing

· Merchandising

· Inventory and inventory audit

· Stock person

· Video Game Demonstration

· Use of Talzon UPC equipment

07/2010-11/2010&5/2007-8/2007 PRC Cedar Rapids, IA

Telemarketing Specialist

· Transitional specialist – Wells Fargo to Wachovia

· Inbound and outbound sales calls

· Customer Service

11/2009-03/2010 APAC Telemarketing Specialist Cedar Rapids,IA

Telemarketing Specialist

· Inbound sales calls of medical supplies

· Computer resource searches, history of client’s accounts, price comparison, cost evaluation, and explanation of benefits

· Transfer of calls to multiple other stations for confirmation of order status

10/2007-04/2009 Thomas L. Cardella and Associates Cedar Rapids, IA

Telemarketing Specialist

· Inbound and outbound sales calls

· Customer Service

· Multiline phone system

· Research and troubleshooting of purchase orders

· Payment receipts

· Purchase order preparation

Contact this candidate