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Customer Service Manager

Location:
Klerksdorp, North West, South Africa
Posted:
May 31, 2019

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Resume:

Willem Jerling

Mobile: 073-***-**** E-mail: *************@*****.***

Career History

SALES CONSULTANT at Miekmarie Promotions, April 2019 to current

DUTIES

-Selling PPE and sportswear

OPERATIONS SUPERVISOR at Goosebumps Distributors, November 2015 to July 2018

DUTIES

-Dispatch of trucks

-Receiving and GRV of Inbound

-Month end and year end stock take and updating the stock count

-Damaged, short dated and expired stock control

-Follow-up on orders and making sure processing takes place before cut-off

-Picking accuracy for COD and trade customers

-Housekeeping

-On time delivery and customer service

-Follow-up on customer late deliveries and product satisfaction

-Export deliveries, truck temperature and product control from Inbound

-Daily, weekly and monthly reports to Sales, Production, Warehouse Management and Directors

-Outstanding POD control

-Stock rotation

-Stock audit for Bloemfontein and Polokwane branch

DEBRIEFING SUPERVISOR / CREDITORS CLERK at Imperial Cold Logistics, April 2014 to October 2015

DUTIES

-Debriefing of trucks from trade deliveries

-Product control

-Staff supervision

-Overtime control

-Product temperature control

-Stock take

-Daily reports to Management

-Passing of credits for the PnP and Shoprite Group

CREDIT NOTE CLERK, CASHIER AND INVOICING CLERK at The Cold Chain, 2012 to 2013

DUTIES

-Passing of credits for the PnP and Shoprite Group

-Invoicing COD and Trade customers

-Picking accuracy for COD and trade customers

-Assisting with stock take and updating the stock count

-Daily reports for management relating to cash up and day to day COD customers

-Daily banking

ADMIN CLERK at Imperial Cold Logistics, 2010 to 2012

DUTIES

-Filing

-Scanning of PODs and Credits passed onto the system

-Outstanding POD control

ACCOUNTING CLERK at Grieshaber Attorneys, 2009 to 2010

DUTIES

-Passing of debits and credits

-Assisting with actuaries

-Cash banking

Educational Qualification

●Grade 12 National Senior Certificate at Stilfontein High School, 2007

Skills

●Supervisory

●Leadership

●Planning

Attributes

●Ability to work well under pressure

●Ability to work without or with minimal supervision.

●Deadline driven

●Self-motivated

●Attention to detail

●Team player

●Hard worker

●Work according and strictly to all safety regulations

●Computer literate

●Adaptable

Personal Details

Full Names: Willem Michael Jerling

Nationality: South African

Gender: Male

ID Number: 890***-****-** 9

Date of Birth: 16 January 1989

Residential Area: Stilfontein

Languages: English and Afrikaans (Fluent)

Marital Status: Married

Dependents: Two

Health: Excellent

References

Victor Wallice, Risk Control Manager, Imperial Cold Logistics – 010-***-****

Jacques Jordaan: Operations Manager, Goosebumps Distributors - 078-***-****



Contact this candidate