Customer Service Data Entry

ALEXANDRA HOPKINS

** ******** **** *****, ** ****1 · 912-***-**** (H) 912-***-**** (M)

*****************@*****.*** · ************@********.***

Hardworking individual with skills in word processing, and time management. Analytical

problem-solver able to work in fast-paced environments with minimal oversight. Aiming to

build a career in HR, assisting, and management.

EXPERIENCE

DECEMBER 2018 – MARCH 2019

CUSTOMER SERVICE REPRESENTATIVE, Aaron’s Inc

Answering all phone calls.

Data entry and file auditing customer folders.

Housekeeping.

Responsible for making sales and promoting them.

Taking payments in store and over the phone.

Responsible for keeping furniture, appliances and merchandise clean and presentable.

Responsible for pricing the sales floor monthly.

Greeting customers promptly.

JUNE 2018 – AUGUST 2018 (TEMPORARY)

HUMAN RESOURCES INTERN, Husqvarna outdoor products

Data entry and file auditing using Microsoft Word.

Served as company representative at career fairs to promote company objectives.

Coordinated work activities of subordinates and staffing relating to employment, compensation, labor

relations and employee relations.

Collected and input employee data into the system and generated reports covering key details.

AUGUST 2017 – DECEMBER 2017

CASHIER, dairy queen

Trained new cashiers on procedures, customer service and sales techniques.

Greeted customers promptly.

Accepted both cash and credit card payments according to established company procedures.

Processed payments by check, cash, debit and credit and maintained accurate drawers.

Kept facility compliant with health codes, sanitation requirements and license regulations.

Lifted and maneuvered boxes weighing up to 25 pounds.

Stocked and maintained cleanliness of stations.

AUGUST 2016 – DECEMBER 2016 (VOLUNTEER)

ASSISTANT, MOTHER GOOSE DAYCARE

Engaged with children on an individual basis in a pleasant manner.

Encouraged children to be understanding of and patient with others.

Continually kept abreast of toy and child-related recalls and safety warnings.

Meticulously sanitized toys and play equipment.

Dressed infants and toddlers and changed their diapers.

EDUCATION

AUGUST 2018-CURRENTLY ENROLLED

BUSINESS MANAGEMENT, valdosta state university

Taking online courses currently not on campus.

AUGUST 2014-MAY 2018

HIGH SCHOOL GRADUATE, wheeler county high school

Honor Roll 2014-2018, BETA Club all four years.

Honor Graduate ranked #9

SKILLS

FAST LEARNER

ATTENTION TO DETAIL

53 WPM TYPING SPEED

SELF-MOTIVATED

TEAM PLAYER

TIME MANAGEMENT

ADVANCED IN MICROSOFT OFFICE

ACTIVITIES

Certifications in Microsoft Word and Microsoft PowerPoint. Currently taking courses on Excel with Valdosta State University.

Contact this candidate