CURRICULUM VITAE
OF
CLAUDRETTE MERCY-MERICK
KAYSTER
Personal Details:
Surname: Kayster
First names: Claudrette Mercy-Merick Daniel
Date of Birth: 14 January 1989
ID number: 890**********
Nationality: South African
Place of birth: Cape Town
Cell phone number: 073*******
Languages: Afrikaans
English
Address: 41 Koeberg Close
Parklands East
Parklands
7441
Academic Qualifications:
School Attended: Education Department of WC
Highest Grade passed: Grade 12
Subjects Taken: Afrikaans 1st Language English 2nd Language South African Criminal Law Statute Law
Introduction to Criminology
Work Experience:
Institute: City of Cape Town (Current)
Department: Facility Management
Position: Clerk/ FMES
Work Experience:
Administer calls logged on FMIC (Facilities Management Integration Centre)
Logging calls for clients via telephone and email with regards to maintenance that needs to be done in for the City of Cape Town.
Creating of service requests on the Integration System for calls logged by clients.
Working hand in hand with the maintenance teams for work to be done in the Civic Centre and all other buildings that belongs to the City of Cape Town.
Administer alarms as raised on FMES by:
Opening an investigating alarm type and source.
Following predetermined SOP to handle alarm
Ensuring alarm stack is maintained at all times
Raise necessary notifications, work orders and ensuring alarms are closed thereafter.
Maintain entire lifecycle of alarm.
Liaise with stakeholders to ensure alarms are maintained.
Report any faults, changes or issue to Systems Administrator as exposed during the utilization of FMES.
Reference
Name: Ulfah Booley-Abrahams
Position: Manager
Telephone number: 021-***-****
Institute: Province
Department: Office of the Premier
Work Places: Whale Street Cape Town
Position: Intern
Work Experience:
General Administrative work, capturing of data on system and filing of documentation according to date sequence.
Reference:
Name: Clarice Dawood
Position: Manager
Institute: Mvelaserve Cleaning Services
Department: Medigaurd
Work Places: Louis Leipoltd
Intercare Medical Centre
Medicross Medical Centre
Position: General Assistant
Work Experience:
Cleaning and sanitising of working environment for doctors and disposing of medical waste in accordance with business policy.
Reference:
Name: Cheryl
Position: Manager
Telephone number: 021-***-****
Skills and Knowledge Profile:
I am a very hard worker that goes above and beyond normal work duties and hours if required. I am proficient in the use of computer software packages such as MS Excel, MS Word, MS PowerPoint and MS Office. I am well equipped with work with FMES systems. I know how to handle myself in an Emergency situation for medical assistance as I have done First Aid training.