Customer Service Representative

Navneet Bhullar

Home Phone: 647-***-**** Email: **************@*****.***

Career Highlights

Issued checks with attention to details for vendors and ensured payments were received in time

Processed accounts payable, for both vendor invoices and expense bills

Performed month end journal entries and maintained general ledger

Responsible for Accounts Receivable invoicing, Accounts Payable check runs, and handled

Resolved customer and vendor relationship issues by researching and reconciling invoices

Demonstrated strong analytical skills

Performed bookkeeping duties on a daily basis.

Worked on Simply Accounting/SAGE accounting software

Knowledge of General Ledgers, Journals, Bank Reconciliation.

Computer proficient: Microsoft WORD Microsoft Excel Microsoft Access Microsoft PowerPoint Microsoft

Other Skills: Database Development, Database Management and Administration, System analysis and design, Professional Development, Introduction to Networking, TCP/IP networks, LINUX, hardware, Introduction to Object Oriented Programming(Java, visual basic), Database Design II.

Languages Known: English, Punjabi, Hindi

Work Experience

Personal Care Worker Jan. 2016- July 2017

Northwood Center, Halifax, NS

Provides health care tasks, personal hygiene services, housekeeping tasks and other related support services essential to the consumer’s health

Observes, records and reports all changes to supervisor.

Resolves problems by clarifying the resident’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Co-op (Software Testing) Oct.2017-Jan.2017

Justwin IT Solution

Brampton, ON

Additional work

Volunteer in Fernforest Public School 2016-2017

Brampton, ON

Volunteer in Atlantic Security Conference 2015-2015

WTCC, Halifax, NS

Co-op (Technical and Entrepreneurship) 2015

NSCC IT Campus

Halifax, NS

Wal-Mart Cashier and customer service representative 2008 White Rock, Surrey, BC

Handled cash and serviced customer needs in a professional manner

Issue receipts, refunds, credits, or change to customers

Greet customers and attended phone calls

Answer customers question and provide information o procedures or polices

Nurse (Practicum Student) 2006 - 2007

Adesh Institute of Medical Sciences, Punjab, India

Applied the nursing concepts learned during our study period in a practical environment

Observes records and reports all changes to supervisor

Identify and assess customer’s needs to achieve satisfaction.

Provide accurate, valid and complete information by using the right methods/tools.

Education And Training

Basic Accounting Level 1 Oct 2018-Dec 2018

Saint Gabriel Adult Learning Centre

Mississauga, ON

Advanced Accounting Level 2 Dec 2017- Feb 2019

Saint Gabriel Adult Learning Centre

Mississauga, ON

Information Technology Diploma Sep 2013-May2015

Nova Scotia Community College

Academic and Career Connections 2012 - 2013

Nova Scotia Community College

General Nursing and Midwifery Diploma 2003 - 2006

Adesh Institute of Medical Sciences, Punjab, India

References available upon request

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